Great Articles
Follow
17 views | +0 today
Rescooped by Madhav Sharma from Business Brainpower with the Human Touch
onto Great Articles
Scoop.it!

How Successful People Stay Calm

How Successful People Stay Calm | Great Articles | Scoop.it

The ability to manage your emotions and remain calm under pressure has a direct link to your performance. TalentSmart has conducted research with more than a million people, and we’ve found that 90% of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control.

 

The tricky thing about stress (and the anxiety that comes with it) is that it’s an absolutely necessary emotion. Our brains are wired such that it’s difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn’t prolonged, it’s harmless.

 


Via Vicki Kossoff @ The Learning Factor
Madhav Sharma's insight:

just imagine some professions like Armed Forces, Medicine, Airline Pilots, shipping, police where stress levels are very high, yet many of them remain so calm and composed.  Its comes through extensive training. I guess we all have the potential to control our stress levels and be happy. Good reading 

more...
rodrick rajive lal's curator insight, February 10, 7:17 PM

This is simply not rocket science, but something that we have always known about, and perhaps forgotten down the road. Stress management has been the key to the success of everyone living in a society bordering on chaos. The successful mother, the mature director, the 'Mr Cool Dude' are all metaphors of successful people who manage their stress levels to remain calm even in the most challenging of situations. True, some might have an innate capability for remaining calm, but then others can train themselves too!

Lisa Armstrong's curator insight, February 15, 2:35 PM

This article will support your learning in Part B of this unit. It particularly presents the relationship between stress and performance. 

 

You may gain some ideas for improving your ability to achieve in the face of competing demands!

Patricia D. Sadar - Career and Leadership Acceleration Coach's curator insight, February 21, 5:48 AM

 

 

Your new post is loading...
Your new post is loading...
Rescooped by Madhav Sharma from Public Relations & Social Media Insight
Scoop.it!

Top 20 Social Business Tools You Can Use On the Go to Stay Ahead of the Game | UpCity

Top 20 Social Business Tools You Can Use On the Go to Stay Ahead of the Game | UpCity | Great Articles | Scoop.it

j...No matter where you are, it’s imperative that you connect with both your customers and employees on the go. To provide excellent customer service, put quality behind your brand, and demonstrate that you are with your customer every step of the way, you and your employees have to connect with them on nearly every level. Local marketing,social media, and content are just a few of the channels you can optimize with tools to stay connected.


In this post, we’ve gathered the top 20 social tools that keep your team alert and on task.


Via Jeff Domansky
more...
Michelle Gilstrap's curator insight, April 2, 8:52 AM

Excellent list of social tools. Many I didn't know and suggest that everyone give this a review.

Carmen Saunders's curator insight, April 2, 4:23 PM

Great tools for business on the go!

Olga Senognoeva's curator insight, May 6, 12:52 AM

В списке - знакомые инструменты для курирования.

Rescooped by Madhav Sharma from Public Relations & Social Media Insight
Scoop.it!

Social Media in a Nutshell an infographic

Social Media in a Nutshell an infographic | Great Articles | Scoop.it

Social Media is a fast growing industry and it can be hard to follow. So sometimes it is nice to take a step back and review who the big players are and what they actually do. The following infographic by Text Marketer takes a global look on 4 of the main players: Twitter,  Facebook,  LinkedIn and Pinterest – and compares it with more traditional media like email and SMS....


Via Jeff Domansky
more...
Alison D. Gilbert's curator insight, March 26, 4:45 PM

I love Infographics and social media. So what could be better than a combination of the two.

Bookmarking Librarian's curator insight, March 26, 7:01 PM

Technology and using social media

aanve's curator insight, March 26, 7:39 PM

www.aanve.com

 

Rescooped by Madhav Sharma from Business Improvement
Scoop.it!

Answer These 5 Questions Before Scheduling Your Next Meeting

Answer These 5 Questions Before Scheduling Your Next Meeting | Great Articles | Scoop.it

Via Daniel Watson
Madhav Sharma's insight:

If the meetings are to the point and quickly identifies the action points and timelines, productivity can really be high, people feel motivated. 

more...
Daniel Watson's curator insight, March 5, 6:35 PM


Business meetings can consume far more time than warranted, and if the cost of conducting meetings was better understood by business owners, more care would be taken when scheduling them.


The cost of meetings is not confined just to the cost of the participants time in attending, and when all additional costs are considered, the return on investment is usually in negative territory unless the meetings are very successful in terms of the outcomes achieved.


This excellent article, discusses the true costs involved in conducting business meetings, and it suggests five questions every meeting convenor should ask before scheduling any meeting.

Garth Sanginiti's curator insight, March 6, 5:19 PM

"The way meetings are run in your organization is a result of your internal cultural norms. These come directly from the skill or lack of skill of those leading and facilitating the meetings. New people conform and perpetuate those meeting norms."

Rescooped by Madhav Sharma from New Age Leadership
Scoop.it!

Culture is a network not a hierarchy

Culture is a network not a hierarchy | Great Articles | Scoop.it

“ Companies are recognizing the importance of overlaying strong social networks over traditional hierarchies to strengthen culture.”


Via Celine Schillinger, David Ednie
more...
David Ednie's curator insight, January 25, 2:47 PM
Get the culture right and you can create a galaxy of stars
Ivon Prefontaine's curator insight, January 25, 4:31 PM

Complexity and chaos science help us understand this. Humans added a complexity that is not apparent in other systems. We are agents or actors with complex responses. Culture is about people and the person.

Rescooped by Madhav Sharma from New Age Leadership
Scoop.it!

The Danger of Educating People Out of Their Creativity | B2B Sales & Marketing Knowledge Sharing

The Danger of Educating People Out of Their Creativity | B2B Sales & Marketing Knowledge Sharing | Great Articles | Scoop.it

Via David Ednie
Madhav Sharma's insight:

In this fast moving world and with every growing challenges, this article is very timely for parents to read and digest. 

more...
David Ednie's curator insight, February 23, 4:22 AM

Tomorrow's winners will be the best educated. Yes, no doubt. A great education is necessary not not sufficient. Tomorrow's winner with have a growth mindset.

Rescooped by Madhav Sharma from Business Brainpower with the Human Touch
Scoop.it!

The Key To Great Feedback? Praise the Process, Not the Person

The Key To Great Feedback? Praise the Process, Not the Person | Great Articles | Scoop.it

Even with the best intentions, feedback can easily backfire. The praise you give doesn’t lead to greater confidence. Your expert advice seems to take the wind right out of his sails. You decide to “go easy” on her, only to find her growing more anxious by the minute. And you are far from alone if you’ve had a hard time figuring out why.

 

Fortunately, scientific studies of motivation have identified clear, principled reasons why some types of feedback work, and others don’t. It is neither mysterious nor random. If you’ve gotten it wrong in the past (and who hasn’t?), then you can do a better job giving feedback from now on by sticking to a few simple rules.


Via Vicki Kossoff @ The Learning Factor
more...
Nancy J. Herr's curator insight, February 24, 10:39 AM

The same advice we give teachers about feedback to their students and developing a growth mindset applies to our feedback for staff.

aanve's curator insight, February 24, 6:42 PM

www.aanve.com

 

Siti Noraisha Mohamed Senin's curator insight, February 25, 6:45 AM

Providing feedback to students could help them realise their strengths and faults. All praise and no constructive feedback might backfire on the learning progress of the students as they do not know what exactly went well or otherwise. 

 

Rescooped by Madhav Sharma from Influence vs manipulation
Scoop.it!

WHY POSITIVE ENCOURAGEMENT WORKS BETTER THAN CRITICISM

WHY POSITIVE ENCOURAGEMENT WORKS BETTER THAN CRITICISM | Great Articles | Scoop.it

By focusing on positive interactions with your employees and encouraging an upbeat emotional state as often as possible, you’ll be more likely to have a happy, productive and efficient team.


Via Jean-Philippe D'HALLUIN
more...
John Michel's curator insight, February 3, 8:26 PM

Positive emotions generally work in an opposite way to negative emotions. So, while emotions like fear, anxiety, stress and anger narrow our focus, inhibit our concentration and decrease our cognitive abilities, positive emotions can do the opposite. When we’re feeling upbeat and happy, we’re more likely to have an inclusive focus than a self-centered outlook, and to perform better on cognitively demanding tasks.

Rescooped by Madhav Sharma from Positive Psychology
Scoop.it!

Survival Of The Happiest: How Optimism Affects Your Chances of Success

Survival Of The Happiest: How Optimism Affects Your Chances of Success | Great Articles | Scoop.it
Four ways that your positive outlook can improve your business.

Via Kasia Hein-Peters
more...
No comment yet.
Rescooped by Madhav Sharma from Positive Psychology
Scoop.it!

What is Positive Psychology? - Counselling Articles

What is Positive Psychology? - Counselling Articles | Great Articles | Scoop.it
What is Positive Psychology? Why is it popular at Harvard? And what is the history of Positive Psychology? (RT @DrSheriJacobson: What is Positive Psychology?

Via Kasia Hein-Peters
more...
Kasia Hein-Peters's curator insight, February 16, 3:33 AM

Short history and principles of Positive Psychology

Dean J. Fusto's curator insight, February 16, 7:59 AM

A primer on Positive Psychology.

Mikko Hakala's curator insight, February 16, 11:18 PM

More in wikipedia:

http://en.wikipedia.org/wiki/Positive_psychology

 

Positive psychology discussed also in Well-Being - Productivity and Happiness at Work by Robertson & Cooper, regarding how organizations benefit from psychological well-being.  

Scooped by Madhav Sharma
Scoop.it!

Airlines Industry Finally Ready for Takeoff - The Daily Reckoning

Airlines Industry Finally Ready for Takeoff - The Daily Reckoning | Great Articles | Scoop.it
The airline industry is on a roll, thanks to stable fuel costs and shrewd spending cuts. And, as Bryon King points out, the good times are just beginning. Read on for his full assessment...
Madhav Sharma's insight:

guess we will see some more new startups in India, Bangladesh

more...
No comment yet.
Scooped by Madhav Sharma
Scoop.it!

A Simple Coaching Model To Bring The Best Out Of Others - Neel Raman

A Simple Coaching Model To Bring The Best Out Of Others - Neel Raman | Great Articles | Scoop.it
In my previous posts, I outlined some of the common myths of coaching and the critical mistakes coaches make and how to correct them.
more...
No comment yet.
Scooped by Madhav Sharma
Scoop.it!

Best Airports In The World - Business Insider

Best Airports In The World - Business Insider | Great Articles | Scoop.it
To give American travelers a look at what they're missing until those renovations are complete, we've put together a list of the world's best airports, based on the 2013 World Airport Awards, announced in April 2013 by leading ...
more...
No comment yet.
Rescooped by Madhav Sharma from Business Improvement
Scoop.it!

Six Tips for Developing Successful Strategic Partnerships

Six Tips for Developing Successful Strategic Partnerships | Great Articles | Scoop.it

Via Daniel Watson
more...
Jeanne Legare's curator insight, March 27, 6:32 AM

Working with strategic partners is a key to my success! These 6 tips are very important to know if you plan on partnering!

David Hain's curator insight, March 27, 7:34 AM

You can stay small and grow large using this strategy effectively!

Jeff's curator insight, March 31, 7:34 AM

we all need a little help 

Rescooped by Madhav Sharma from Art of Hosting
Scoop.it!

Why Old Leaders Drive Young Leaders Crazy

Why Old Leaders Drive Young Leaders Crazy | Great Articles | Scoop.it
Old leaders think they know something today because they knew something yesterday. Knowledge closes their minds and limits their curiosity. Young leaders look down their noses at old leaders and th...

Via F. Thunus
more...
donhornsby's curator insight, March 21, 4:14 AM

Young leaders look down their noses at old leaders and think, “Stop being set in your ways. Fear controls you!”

John Michel's curator insight, March 21, 7:22 AM

Old leaders are so busy clinging to what they have that can’t reach for what could be. New ideas are threats not opportunities. Young leaders lose passion when old leaders say, “We’ve always done it that way. Old leaders don’t realize the devastation of destroying youthful energy.

Mike Masin's curator insight, March 21, 8:33 AM

Lead by encouraging ideas; they start discussions and you might learn something new or improve something old.


Nobody leads forever. Nurture the next generation so they're better prepared when their time comes.

Rescooped by Madhav Sharma from New Customer - Passenger Experience
Scoop.it!

10 Key #CustExp #CRM trends @Forrester

10 Key #CustExp #CRM trends @Forrester | Great Articles | Scoop.it
I'm moving into covering the greater CRM space, yet still retaining a deep focus on customer service technologies. Now-retired analyst extraordinaire, William Band and I put together our top trends for CRM in 2014.

Via Eric_Determined / Eric Silverstein
more...
Eric_Determined / Eric Silverstein's curator insight, February 23, 9:30 PM

Top 10 trends shared by Forrester Research:


Trend 1: Companies Strive To Be Experience Driven.

Trend 2: Enterprises Will Embrace Tools That Create An Outside-In Perspective.

Trend 3: More Organizations Will Become Digital Disruptors

Trend 4: The Mobile Mind Shift Will Force CRM To Evolve Quickly

Trend 5: Big Data Will Turn Into Customer Insight. 

Trend 6: Social Will Connect At All Stages Of The Customer Life Cycle.  

Trend 7: Rapid Adoption Of CRM SaaS Solutions Will Continue.

Trend 8: More Companies Will Aspire To Become Agile Enterprises. 

Trend 9: Marketing Leaders Will Put Customer Insights To Use. 

Trend 10: Enterprise Will Support Employees To Embrace New Technologies.


Kate and William hit the key points that most organizations need to focus on. 


Which trend above do you see having the biggest impact for your organization and customers?


Share your thoughts on the trends listed.

Rescooped by Madhav Sharma from New Age Leadership
Scoop.it!

Understanding the Future of Work: 8 Traits of Collaborative Leadership [Infographic] - Business 2 Community

Understanding the Future of Work: 8 Traits of Collaborative Leadership [Infographic] - Business 2 Community | Great Articles | Scoop.it

Via David Ednie
Madhav Sharma's insight:

What type of leader are you ?

more...
David Ednie's curator insight, February 20, 3:11 AM

The Power of Collaboration. A recent study "What Sales Winners do Differently, by Mike Schultz and John Doerr, RAIN Group found that the No2 reason why B2B clients by from one supplier over another is the ability of the Sales Person to collaborate with them.

http://www.slideshare.net/dednie/sales-performance-motivation. see pages 61 & 62.

Jerry Busone's curator insight, February 21, 5:01 AM

Very powerful visual about leading in the 21st century

Sandeep Gautam's curator insight, February 21, 11:58 PM

enable and empower; rather than control and execute.

Rescooped by Madhav Sharma from New Age Leadership
Scoop.it!

7 Unconventional Behaviors Of Inspiring Leaders

7 Unconventional Behaviors Of Inspiring Leaders | Great Articles | Scoop.it
Exceptional leaders are not always perfect, and sometimes downright quirky. But they display a set of behaviors that make them admired and loved. Here is a look at seven rare ones.

Via David Ednie
Madhav Sharma's insight:

How many have you come across, I have come across one in Jet Airways, who always asked this question Why ? and How ? made us think and  helped us to win. 

more...
Sharla Shults's curator insight, February 22, 6:07 PM

We are often quick to judge or challenge others but it takes courage to stand up to and challenge our own experiences, knowledge, ideas.

Denis Fortier's curator insight, February 23, 11:04 AM

Listening is tough but hearing is even tougher.

Angela Watkins's curator insight, March 15, 6:15 PM

http://angelawatkins57.blogspot.com - http://pinterest.com/angeladwatkins

Rescooped by Madhav Sharma from Influence vs manipulation
Scoop.it!

Why Logic Alone Won't Lead to Good Decisions

Why Logic Alone Won't Lead to Good Decisions | Great Articles | Scoop.it
When one businessman lost his ability to feel emotions his work started to collapse. Neuroscience explains why.

Via Anne Leong, Jean-Philippe D'HALLUIN
more...
donhornsby's curator insight, January 12, 1:52 PM

(From the article): It's a function of your gut: when you're looking a few possible courses of action, you get a feeling about one versus another.


Rather than scrutinizing every item of every menu, your feelings about what you'd like to eat allow you to skip over the pizza that you aren't in the mood for. Similarly, your emotions help you with your career: if the thought of spending hours a day coding gives you the heebie-jeebies, then perhaps it's best to avoid the developer bootcampsyou've heard so much about.

 

In this way, emotions don't get in the way of making smart decisions, they're an integral part of that process. Another reason why emotional intelligence predicts job success.

Rescooped by Madhav Sharma from Positive Psychology
Scoop.it!

The Value of Feeling Valued

The Value of Feeling Valued | Great Articles | Scoop.it
Feeling valued is a basic human need. Throwing more money at people isn’t going to make them feel more appreciated.

Via Kasia Hein-Peters
more...
Kasia Hein-Peters's curator insight, January 19, 6:59 AM

How to keep employees motivated :-)

John Michel's curator insight, January 19, 9:59 AM

Be on the look out for opportunities to provide positive feedback to your peers, teammates, boss and customers. Don’t be stingy. 

Sandeep Gautam's curator insight, January 20, 8:44 AM

my advice - give frequent positive 360 degree feedbacks---focus on strengths and positives in public- and as the article says do it with authenticity. specificity and without stinginess:-)

Rescooped by Madhav Sharma from Positive Psychology
Scoop.it!

Don't Just Be Happy, Inspire Happiness

Don't Just Be Happy, Inspire Happiness | Great Articles | Scoop.it
Your employees look to you for lots of things, not the least of which is your ability to create the conditions that help them thrive. New research reveals six vital elements you should focus on.

Via Kasia Hein-Peters
more...
Kasia Hein-Peters's curator insight, February 10, 11:35 AM

How to create a happy environment

Rescooped by Madhav Sharma from Business Brainpower with the Human Touch
Scoop.it!

How Successful People Stay Calm

How Successful People Stay Calm | Great Articles | Scoop.it

The ability to manage your emotions and remain calm under pressure has a direct link to your performance. TalentSmart has conducted research with more than a million people, and we’ve found that 90% of top performers are skilled at managing their emotions in times of stress in order to remain calm and in control.

 

The tricky thing about stress (and the anxiety that comes with it) is that it’s an absolutely necessary emotion. Our brains are wired such that it’s difficult to take action until we feel at least some level of this emotional state. In fact, performance peaks under the heightened activation that comes with moderate levels of stress. As long as the stress isn’t prolonged, it’s harmless.

 


Via Vicki Kossoff @ The Learning Factor
Madhav Sharma's insight:

just imagine some professions like Armed Forces, Medicine, Airline Pilots, shipping, police where stress levels are very high, yet many of them remain so calm and composed.  Its comes through extensive training. I guess we all have the potential to control our stress levels and be happy. Good reading 

more...
rodrick rajive lal's curator insight, February 10, 7:17 PM

This is simply not rocket science, but something that we have always known about, and perhaps forgotten down the road. Stress management has been the key to the success of everyone living in a society bordering on chaos. The successful mother, the mature director, the 'Mr Cool Dude' are all metaphors of successful people who manage their stress levels to remain calm even in the most challenging of situations. True, some might have an innate capability for remaining calm, but then others can train themselves too!

Lisa Armstrong's curator insight, February 15, 2:35 PM

This article will support your learning in Part B of this unit. It particularly presents the relationship between stress and performance. 

 

You may gain some ideas for improving your ability to achieve in the face of competing demands!

Patricia D. Sadar - Career and Leadership Acceleration Coach's curator insight, February 21, 5:48 AM

 

 

Scooped by Madhav Sharma
Scoop.it!

Customer Service Strategy: Deliver Value with Time - Business 2 Community

Customer Service Strategy: Deliver Value with Time - Business 2 Community | Great Articles | Scoop.it
Customer Service Strategy: Deliver Value with Time http://t.co/nJKJ2dvefP #socialmedia
more...
No comment yet.
Scooped by Madhav Sharma
Scoop.it!

Why do Companies with Great Customer Service Succeed? - Infographic

Why do Companies with Great Customer Service Succeed? - Infographic | Great Articles | Scoop.it
Many companies emphasize great customer service, but just how important is it? In this infographic, we'll look at just how much of an impact customer service can have on your business.
more...
No comment yet.
Rescooped by Madhav Sharma from Leadership
Scoop.it!

How to Handle Common Leadership Mistakes?

How to Handle Common Leadership Mistakes? | Great Articles | Scoop.it
Leaders make mistakes and there are common leadership mistakes. Leaders embrace their mistakes and learn from them. This is what leadership is all about.

Via Anne Leong
Madhav Sharma's insight:

A good read. As humans, we are not born with instruction, therefore as we go along we learn from our mistakes. being rough on a person if he/she makes a mistake, kills creativity, innovation, pro-activness, rather focusing on person, if we focus on what went wrong and what could have been avoided and how we could do things differently and share with others would be a good leadership quality.

more...
John Michel's curator insight, February 9, 8:54 AM

Almost all leaders have good intentions in leading people in an organization. Their priority is to get good results and build a good relationship with their team members. But sometimes there are instances that happen against our desired plans. Sometimes the outcome is different from what we’ve expected.