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Collective Intelligence & Distance Learning
Collective intelligence is a shared or group intelligence involving knowledge creation and flow. Pooled brainpower emerges from the collaboration and learning actions of a community of connected individuals empowered by social media, participatory tools, and mobile platforms.
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Troubleshooting Q&A Platform FixYa’s App Allows You To Record And Post Videos Of Product Issues

Troubleshooting Q&A Platform FixYa’s App Allows You To Record And Post Videos Of Product Issues | Collective Intelligence & Distance Learning | Scoop.it

"FixYa, the Q&A site for products where where amateur product experts give repair advice to consumers, is debuting a new app today that allows people to shoot a video of a product problem with their iPhone and get a real product fix ..."

 

FixYa, which says it has an online community of 25 million users and 700,000 experts, essentially crowdsources product troubleshooting from consumers. The idea is that consumers can get better help from fellow users than from spending time with manufacturer call centers or from paying support fees. To date, FixYa’s community has answered 15 million questions across eight million products.

 

In the new iOS app, you can choose the product category from 36 general groupings, shoot a video from your smartphone explaining the issue, and receive a response from a FixYa expert on how to solve the issue. FixYa’s product categories span from cell phones, to coffee makers, and from cars to motherboards.

 

 

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You Have Questions, Quandora Has Answers

You Have Questions, Quandora Has Answers | Collective Intelligence & Distance Learning | Scoop.it
Everyone in the enterprise has questions. Fortunately, Quandora has answers.

 

Today, the knowledge sharing solution provider has launched its Enterprise Questions and Answers platform, which attempts to simplify the act of sharing knowledge within organizations, so sharing relevant information can become a part of normal business processes.

 

Quandora Q&A


It’s no surprise that companies are not always good about sharing information on a regular basis. Most organizations operate on a need to know, rather than a need to share basis, making it rather inconvenient to share with and learn from others.

 

As enterprise collaboration becomes more accepted, companies will be looking for ways to implement and integrate platforms that not just facilitate access to critical business information, but do it in a way that is engaging and intuitive for employees.

 

The Quandora Questions and Answers interface looks similar to various help desk forums. Built around the simple but powerful Questions and Answers format, it provides clever tools that help people instantly know their way around and can be integrated with popular enterprise tools like Google Apps, SalesForce.com, Yammer and email.

 

 

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Answer Underground Aims To Be A Mobile-Focused Quora For Education

Answer Underground Aims To Be A Mobile-Focused Quora For Education | Collective Intelligence & Distance Learning | Scoop.it
There are some 3.7 billion web searches every month for education-related topics. However, ask a student how easy it is to find answers to their burning academic questions, and they'll probably just roll their eyes.

 

There are some 3.7 billion web searches every month for education-related topics. However, ask a student how easy it is to find answers to their burning academic questions, and they’ll probably just roll their eyes. Sure, there’s Wikipedia, Google (and Google Scholar), Khan Academy and there are even Q&A sites like Yahoo Answers or Answers.com. While Khan is great for videos, it doesn’t produce quick answers and Yahoo Answers is atrocious. It’s littered with ads and answers are often misleading, incomplete or just flat out wrong.

 

Quora has emerged as a promising foil to crappy Q&A sites, but, while it can be educational, it’s not geared towards those in school. That’s why Sallie Severns (a former Answers.com executive) founded and launched Answer Underground (AU) — a learning utility and mobile app that it designed to help students share info and get fast answers through group Q&A.

 

With AU, once someone posts a question, others can see it and respond in realtime. Like Quora, others viewing the answers can rate them so that the best (most correct) answers are the most likely to surface. Also helpful: If you post a question, the app notifies you (via text or email) when someone responds to the question.

 

The mobile app seems more directly competitive with tutoring tools, specifically web-based Q&A-based tutoring sites that charge for their services. Answer Underground, in comparison, is free to use. Anyone with an iPhone (and soon an iPad) can use the service.

 

 

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