Government Use of Social Networks
Social networking sites can help your agency promote government information and services. Many government agencies now use tools like Facebook to bring people together around their agency's work and information. Social networks expand the government's outreach capabilities and improve our ability to interact with and serve the public.
Agencies use social networking sites such as LinkedIn to advertise jobs, or answer questions about job postings they've listed on the federal government's official jobs site USAjobs.gov.
Interagency and intergovernmental social networking sites can promote cooperation across government. Internal social networking sites can establish connections across traditionally stovepiped and geographically dispersed organizations. Employees could form groups on social networking sites to overcome stovepipes within organizations.
Examples of Government Social Networks
GSA's Center for Excellence in Digital Government maintains a Twitter account that shares up–to–the–minute new media guidance, training opportunities and best practices.
The EPA's Facebook page gives the agency a venue to provide updates, share photos, videos, and job listings, and engage the public in discussions.
The USAgov Facebook page launched in March 2008, delivering RSS feeds, videos, photos, and news and tips about government service.
The Library of Congress' Photostream in Flickr is a good example of posting the government's public domain photos on a social networking site where the public can comment on the photos.