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After creating the first Ecommie Ecommerce Awards for Holiday 2013 its clear online retailers are stuck in their own mud. This deck explains why and what can be different in 2014.
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Benchmarks and insight on how big companies use social media, how they budget for it, organise internally – and track success
Don't usualy drive into a landing page, but this report is excellent and new. Worht the download even though the form is way too long. Duh, Useful Social should cut the form by half and conversions go up 3x.