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Coaching Leaders
Helping leaders to develop themselves and others
Curated by David Hain
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An Exercise to Become a More Powerful Listener

An Exercise to Become a More Powerful Listener | Coaching Leaders | Scoop.it

Listening is often considered the softest of the soft skills. So the idea of being a powerful listener can seem like an oxymoron. And yet, my work with executives has taught me that when they really listen to discover what is essential, the impact can be astonishing. It’s one of the most important ways to engage employees.

With both the waste and opportunity implied in these findings, it begs the question, “How can we improve engagement scores quickly and inexpensively?” Among the short list of items that really move the engagement needle is that people believe that “at work, my opinions seem to count.” Listening — really listening — matters.

David Hain's insight:

How Quakers listen powerfully through a 'clearness committee'.

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Leadership Skills Audit - Appreciative Inquiry

Leadership in the 21st Century requires a fresh approach to gaining the engagement & buy-in of the people who make up our organisations. The ‘job-for-life’ culture of the 20th has now gone, and innovative approaches to leading teams are required – asking, rather than telling staff what to do – using a coaching approach helps people think creatively, helps us to do more with less, strengthens relationships and helps us manage organisational transformations.


Via F. Thunus
David Hain's insight:

@AlexClapson on using Appreciative Inquiry to develop your leadership skills.

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Jerry Busone's curator insight, December 13, 2014 8:08 AM

Good reflection piece of developing your plan for leading in the 21st century


Center for AI's curator insight, December 15, 2014 5:13 PM

This slideshare presentation contains a great mini-inquiry into your leadership practices

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How Your State of Mind Affects Your Performance

How Your State of Mind Affects Your Performance | Coaching Leaders | Scoop.it
For 20 years, we’ve worked with leaders in more than 30 countries and across diverse industries to help them understand how state of mind (that is, their moment-to-moment experience of life as generated by their thinking and as expressed by their feelings) can affect their leadership, and to help them manage their respective states of mind, rather than being managed by them.

Two years ago our organization launched a long-term global research initiative to provide quantitative data on the topic. We selected 18 states of mind and surveyed leaders around the world on how often they experience each one, the impact of each on their effectiveness and performance, and what they do to manage their states of mind. To date, we have surveyed and interviewed over 740 leaders.

Below is a chart that lists the percentage of leaders who reported experiencing each of the 18 states of mind often or regularly:
David Hain's insight:

HBR on why CHE trumps FATS as a basis for performance effectiveness.Ideas for how to shift state of mind.

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Bloomberg View: Leadership Secrets of the Great CEOs

Bloomberg View: Leadership Secrets of the Great CEOs | Coaching Leaders | Scoop.it
In a few weeks, I will formally begin running Bloomberg again. The company’s core principles will not change, but any organization that fails to embrace change will be overtaken by it. There is no shortage of chief executive officers who have done extraordinary jobs taking already successful companies and leading them to new heights. In thinking about the leadership qualities that help make great companies even better, here are a few names that come to mind:
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It's OK to get Mad - Just Control it!

It's OK to get Mad - Just Control it! | Coaching Leaders | Scoop.it
Most of us were taught that the only way to lead effectively is to eliminate, or at the very least swallow and hide, emotions like anger and frustration. Go professional or go home, right?

Wrong.

According to research conducted by Henry Evans and Colm Foster, emotional intelligence experts and authors of Step Up: Lead in Six Moments That Matter, the highest performing people -- and highest performing teams -- tap into and express their entire spectrum of emotions.
David Hain's insight:

It's more powerful to say "what you did makes me angry" than to actually get mad. #Leaders maintain control but stay authentic.

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Jim Collins' 3 Critical Steps for Making Your Company Huge

Jim Collins' 3 Critical Steps for Making Your Company Huge | Coaching Leaders | Scoop.it
Every giant company was once a startup. Right in the middle of that progression is where the magic, or tragedy, really happens, says Jim Collins, the best-selling author and leadership expert.
David Hain's insight:

Jim Collins' 3 characteristics that help mid-sized cos weather storms and become mega-successful large businesses.

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Insularity is a recipe for disaster

Insularity is a recipe for disaster | Coaching Leaders | Scoop.it
Do you have a tendency to think your ideas are better than anyone else’s? Are you convinced your approach will work better than any others? Do you approach brainstorms as an exercise in convincing others of the genius in your ideas? If we don’t recognise ourselves in that description, then I’m sure we’ve all met someone who appears to think in that way. It might appear that such people are supremely confident, but it could very easily highlight a dangerous level of insularity.
In our view, the problem of insularity is a developmental one. Insularity really reveals an underlying lack of sophistication. Insular leaders have failed to develop beyond their teenage years. Think of your average teenager. One of the things that characterises many at this age is an unshakeable belief in the veracity of their own belief. They are archetypally very difficult to advise. They often think they know best and their parents are simply out of touch. Humility is not common at this age. They have not heard of unconscious incompetence and they don’t know what they don’t know.
David Hain's insight:

"The irony of insularity is that we are all defined by relationships, whether we like it or not." ~ Dr Alan Watkins @StandardOfTrust

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Will You Take the Do Less - Have More Challenge?

Will You Take the Do Less - Have More Challenge? | Coaching Leaders | Scoop.it
Unfortunately, the drive to have, do and be more is a year-round challenge. For many, life has become a daily pursuit for a bigger house, better car, more fabulous jewelry and clothes that make their position on an org chart super clear. I don’t know anyone wishing for less in their life this year. Why would someone do that when their goal is for more prestige, achievement and success than the guy one office over? I’ll let you in on a secret… the real path to more happiness, success and fulfillment in your life and leadership is learning to turn less into more.
David Hain's insight:

Will you challenge yourself to 365 days of less in service of creating more of what matters most?  Good challenge by @AlliPolin!

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Three Tips to Hit the Ground Running at Your New Job

Three Tips to Hit the Ground Running at Your New Job | Coaching Leaders | Scoop.it
Starting a new job can be a stressful time, whether it’s your first job out of college or taking on a more senior role. All companies have their own acronyms and systems that can make you feel like you’re on the outside looking in when you enter the door. Here are three tips I always give to new employees about how to hit the ground running:
David Hain's insight:

Be yourself and admit what you don't know.  Great tios for new starters from Brad Smith.

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A Historical Perspective to Women in Leadership

A Historical Perspective to Women in Leadership | Coaching Leaders | Scoop.it
Perspective is everything. Even though sometimes reading the day’s headlines or encountering the accidental sexist at the water-cooler can make you feel like women aren’t getting ahead, this little retrospective may give you hope that things for women in the workplace are moving in the right direction. – InPower Editors
To put help gender balance in perspective, we’ve put together an overview of key moments throughout history that have signaled significant firsts for women. It also shows what some women achieved over 80 years ago. There’s no good reason why this can’t happen again.
David Hain's insight:

Loads of examples of female firsts and out-performance!

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Groupthink and the firing of Chuck Hagel

Groupthink and the firing of Chuck Hagel | Coaching Leaders | Scoop.it

From the Bay of Pigs to the decision to go to war in Iraq, politicians have often succumbed to Groupthink. This magnificently Orwellian term was coined by psychologist Irving Janis to refer to a group's inability to tolerate dissent, to a situation in which getting agreement around a solution becomes much more important than developing the best solution.

What does Groupthink look like? How would we recognize it in our own decision-making groups? Janis and earlier Norman Maier have identified a number of symptoms that we should be on guard against.

David Hain's insight:

Encourage constructive dissent, or risk a self-fulfilling cycle of correctness!

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Leadership Lessons Learned From Dalai Lama

Leadership Lessons Learned From Dalai Lama | Coaching Leaders | Scoop.it
I was happy to see the teachings and principles of Dali Lama are starting to gain big traction and success, not only within small and medium businesses, but also within Fortune 500 companies. You must be wondering HOW & WHY?

Answers are in the business and educational contexts, especially global business and perspectives, with the following types of leaderships geared for the 21st century:
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2014’s Best Books on Psychology, Philosophy, and How to Live Meaningfully

2014’s Best Books on Psychology, Philosophy, and How to Live Meaningfully | Coaching Leaders | Scoop.it

How to be alone, wake up from illusion, master the art of asking, fathom your place in the universe, and more. 



Via Kenneth Mikkelsen
David Hain's insight:

Thanks Kenneth Mikkelsen!

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Tsihoarana Randimbivololona's curator insight, December 11, 2014 6:34 AM

A very stunning illustration

Ignasi Alcalde's curator insight, December 12, 2014 6:07 AM
Prosperamos , cuando tenemos un propósito , cuando todavía tenemos mucho por hacer.
Jesper Outzen's curator insight, December 18, 2014 10:27 AM

A lot of great books for you to read when you have nothing to do between Christmas and New years eve.

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Conscious of the next leadership frontier?

Conscious of the next leadership frontier? | Coaching Leaders | Scoop.it
So, academic leadership thinking is moving apace, bringing in ideas and principles of service, distributed authority, authentic and spiritual behaviours – all of which are all incredibly important in our new global context. Perhaps more importantly – these new approaches are part of the foundations of Conscious Leadership, setting ethics at the core of organisational leadership, and facilitating that deeper connection and trust between the organisation’s leaders and its employees.

What is still missing in leadership theory, though, is this notion of consciousness, a different quality of awareness and connection to self, others and society. The leadership commitment to the essential interconnectedness of all life, and mission and philosophies built on the view that each of us has a personal obligation to serve a greater purpose.
We have yet to see Conscious Leadership taken up by academe, and perhaps it’s best that they don’t as the very nature of consciousness is diluted when pinned down into a scientifically-examinable set of constructs. It is, perhaps more a matter of conviction. And, the pursuit of Conscious Leadership will be one that becomes more and more relevant over the coming years – of that we are convinced.
David Hain's insight:

A nice short review of the latest #leadership theories, and a plea for what comes next - Conscious Leadership?

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5 Practices of Values-Based Leaders

5 Practices of Values-Based Leaders | Coaching Leaders | Scoop.it
Are your personal values personal? They shouldn’t be if you want to make a difference.

Something personal is not often discussed. It’s rarely discussed, and held close to the chest. Your values need to be unleashed, visible in your actions, apparent in your words. Your team members need to experience your personal values in your interactions. Personal values need to be known and shown. Personal values are extended gracefully.

For values to have meaning and impact, they need to shape your beliefs and behaviors. They are your origins. Whether at home or at work, your personal values don’t change. They are woven into your being. They shape how you make sense of the world. But be mindful of biases that trick you to believe and act in ways that lead you astray from what you stand for.
David Hain's insight:

Free values identifier tool referenced here.

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10 Point Plan from Social Psychology to Build Confidence and Boost Low Self Esteem

10 Point Plan from Social Psychology to Build Confidence and Boost Low Self Esteem | Coaching Leaders | Scoop.it
In my earlier post I introduced the idea of ‘Treating Low Self Confidence and Low Self Esteem as ‘Self Prejudice’‘ and coined the term ‘auto-prejudice‘. This is a form of an ongoing negative auto-biography, a story that you tell yourself (and others) about yourself. It frames your view of the world and acts as a filter for your experiences. If you look at the world through a muddy lens you are not going to get a clear picture. This is a form of ongoing negative auto-biography, a story that we tell yourself and others about yourself. Challenging the attitudes you have towards yourself is at the heart of my confidence building approach.
David Hain's insight:

It isn't possible to boost confidence and self-esteem by doing nothing! Ideas for what you could do here

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Great Boards need Critical Friendship!

Great Boards need Critical Friendship! | Coaching Leaders | Scoop.it
Sure, board meetings would be so enjoyable if every gathering were filled people with whom we wholly agree. We'd have a laugh, things would move along quickly, decisions would be made easily, and then, at the end of the meeting, we could have a congenial meal and head out.

But that is not the role of a board or any gathering that hopes to hash out tough issues. Nor should it be. As a board director, part of my role is to ask hard questions and challenge assumptions — both my own and others’. In the end, if the group has enough expertise and good judgement around the table, it will come to a better decision because of that robust discussion.
David Hain's insight:

You're not on a board to maintain the status quo. Boards need critical friendship.

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Great Leaders Develop People

Great Leaders Develop People | Coaching Leaders | Scoop.it
The ability to actually develop people over time is one of the most significant differences between leaders and managers. Managers have the mindset to do the best they can with the people they have, while leaders learn how to take the people they have and make them better. Most experienced leaders and coaches know that the best way to begin to influence people’s perceptions of themselves is to affirm their talents and value gradually and very persistently. Most people are not used to another person looking at them and actually seeing more talent and more upside than everyone else perceives. This is exactly what exceptional leaders do.
David Hain's insight:

Pay attention, notice people, encourage - and watch them go from average to excellent!

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Lansana Gagny Sakho's curator insight, December 13, 2014 1:36 AM

The growth and development of people is the highest calling of leadership.

 
Jerry Busone's curator insight, December 13, 2014 8:03 AM

The difference between good to great leaders is how well you develop your people. Are you helping someone get better today?

Roy Sheneman, PhD's curator insight, March 12, 9:50 AM

Amen....

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Companies are realising they must hire self-learners, says Josh Bersin

Companies are realising they must hire self-learners, says Josh Bersin | Coaching Leaders | Scoop.it

“Companies are realising they have to look for people who are creative and self-learners. There’s an accelerating obsolescence of skills. If you’re a software engineer and you don’t know machine learning, you’re falling out of the mainstream. The rate of change in all these technical disciplines is going up.”

“Companies want to hire self-learners who are passionate about their domain, hard-working, collaborative, creative and want to stay ahead.”


Via Roger Francis
David Hain's insight:

Companies are realising they must hire self-learners, says Josh Bersin

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Effectively Influencing Decision Makers

Effectively Influencing Decision Makers | Coaching Leaders | Scoop.it
"The great majority of people tend to focus downward. They are occupied with efforts rather than results. They worry over what the organization and their superiors 'owe' them and should do for them. And they are conscious above all of the authority they 'should have.' As a result they render themselves ineffectual."—Peter Drucker One of my first BusinessWeek.com blogs was called "The Art of Influencing Up." In the last couple of years, I have received countless questions from leaders who not only need to influence up but also influence across in their organizations. In this post, I would like to share a more comprehensive version of my ideas on how to make a positive difference when you do not have direct line authority.
David Hain's insight:

Marshall Goldsmith on how to influence the people that matter!

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10 Boneheaded Business Words to Avoid

10 Boneheaded Business Words to Avoid | Coaching Leaders | Scoop.it
Starting a new job can be a stressful time, whether it’s your first job out of college or taking on a more senior role. All companies have their own acronyms and systems that can make you feel like you’re on the outside looking in when you enter the door. Here are three tips I always give to new employees about how to hit the ground running:
David Hain's insight:

We all have our jargon and business-speak. Which words come out of your mouth that make you blush and others cringe?

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Empathy Killers

Empathy Killers | Coaching Leaders | Scoop.it
Some beliefs are empathy-killers

If you look behind every strong anti-empathy feeling – fear, anger, frustration, resentment, disappointment, hurt, and hostility – you’ll find beliefs. Beliefs are the activators of feelings – and they drive all of our behaviors

I talk about empathy in all the work that I do. It is, in my opinion, the great energizing force for transforming relationships and managing change.

In discussions about empathy in the workplace some people claim “my co-workers just don’t have any empathy.” These are statements of belief – not facts.

What my workplace discussions often reveal is how much people act on assumptions about the motivations, experiences or real feelings of others.
David Hain's insight:

How cynicism kills empathy, and other unintentional crimes against humanity.   Excellent piece by Louise Altman, @intentionalcomm

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Why Leadership Should Be Hard

Why Leadership Should Be Hard | Coaching Leaders | Scoop.it
With the arrival of this last month of the year, I’ve been finding myself in a mixed state of mental exhaustion and reflection, which considering the work involved in bringing my first leadership book out into the world alongside my regular workload is quite understandable.

What’s interesting, though, is how many of the leaders I’ve spoken and worked with over the past year are also in this dualistic state. Unfortunately, for most of them, the mental exhaustion is far outweighing any notions of making efforts for reflection and review.

Indeed, I’ve seen many leaders shake their heads and admit with some frustration how their job has become so much harder than it used to be. Although I sympathize with the challenges they face, and the complexities that now dot the landscape of operating in this 24/7 global environment, the reality that we all have to own up to is that leadership is hard. And it’s meant to be hard.
David Hain's insight:

We need leaders who embrace discomfort - wise words from Tanveer Naseer.

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15 Ways to Beat Procrastination

15 Ways to Beat Procrastination | Coaching Leaders | Scoop.it
If you look at four of your friends/classmates/coworkers and you're the one who hasn't studied, written your paper, or finished a project, you might be the procrastinator.

Via the Change Samurai
David Hain's insight:

I'm hoping to get around to one or two of these next year...!

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Women, it's time to Be Bold

Women, it's time to Be Bold | Coaching Leaders | Scoop.it
A few years ago I came across a quote by Basil King 'Be bold and might forces will come to your aid'. I was struck by its encouragement and optimism and have used it prolifically since – to take chances, to risk failure and at the same time to have that hope and optimism that others may, in my journey, come to my aid and support me. And sometimes the results are successful and positive and other times they have failed.

How do you take that step into the unknown, accept that failing and fear is part of life’s biggest learning opportunities and to go forward and Be Bold?
David Hain's insight:

Be bold today!

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