"I'm getting to the end of my patience," Dan,* the head of sales for a financial services firm, told me.
This has to be one of the greatest frustrations of anyone in a supervisory role. I face it all the time as a coach of a high school girls basketball team. How do you "turn around" one or more individuals who are negative.
Some great insights to apply whether you're dealing with a client, customer, employee, peer, or team.
IMPACT Hiring Solutions
Via The People Development Network, Barry Deutsch