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Empathy Sells

Empathy Sells | Coaching Leaders | Scoop.it

So if resonant work starts with empathy, then it follows that marketers themselves must be empathic. Projecting perspectives requires first understanding them. Roman Krznaric, in his fantastic animated video on empathy, gives the example of George Orwell (at minute 3:00) who, before writing Down and Out in Paris and London, immersed himself in East London’s street life, living among those on the social margins. He shared in their experiences, getting into the gritty details of the poor’s worldviews so that he could in turn authentically write about them.

 

BY: GRANT TUDOR


Via Edwin Rutsch
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Great angle on an importanat topic.

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The Adoption Cycle and Change Management

The Adoption Cycle and  Change Management | Coaching Leaders | Scoop.it
The final feature in our series on change management in field service looks at leading through the adoption phase of your change management program.
David Hain's insight:

How to win over all but the naysayers to change - Sharon Moura.

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Two Simple, Scientific Approaches to Motivational Leadership

Two Simple, Scientific Approaches to Motivational Leadership | Coaching Leaders | Scoop.it
Whether you’re directing a small team or an entire company, you already know that one of the most persistent challenges of leadership is motivating people. You’ve probably experienced a host of universal frustrations: “Why do they lose steam when I’m not here? Why aren’t they pushing themselves more? I know they can do better.” Here’s a secret: they know this too.

90% of your job as a leader is relentlessly encouraging people to do the things they already know they should be doing. Sure, leadership requires strategy and vision, but truly successful leaders also develop their ability to inspire, push and motivate their team in countless, imaginative ways.

To help you in this quest, here are a few simple motivational techniques based on scientific studies, some of which had rather surprising results. These tactics can have lasting effects on the productivity and happiness of your team—and maybe even yourself.
David Hain's insight:

Science says focus on tangible achievement to increase motivation. Makes sense!

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21 Lessons in Leadership From the Prophet Muhammad | Part 1

21 Lessons in Leadership From the Prophet Muhammad | Part 1 | Coaching Leaders | Scoop.it
“Everything rises and falls on leadership.” This is a quote made famous by America's top leadership guru, Dr. John C. Maxwell, in his bestselling book, The 21 Irrefutable Laws of Leadership. The first time I read this quote was in 2002, when I was a rookie teacher at an Islamic school. I remember staring at that statement and thinking, “what does he mean by that?” To find the answer, I kept reading the rest of the book, and my life has never been the same.

I started to look at everything from a leadership lens. The good and bad of every school, masjid, organization, family and even country were directly related to the quality of their leaders. I was so fascinated by this topic of leadership that I went on to study it in graduate school. I also implemented as many good leadership principles as possible in my classrooms as a teacher in public, private, charter and international schools, and as a principal in private Islamic schools in the Virgin Islands and in Houston, Texas. Now, I teach these leadership principles day in and day out in companies, schools, non-profits and masjids internationally, because I know the kind of positive impact that great leadership can make.
David Hain's insight:

@Adnan_Jalali on the 21 Irrefutable Laws of the Prophet.  Fascinating and informative!

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Leadership Means Developing a Community of Purpose » 3Q Leadership Blog

Leadership Means Developing a Community of Purpose » 3Q Leadership Blog | Coaching Leaders | Scoop.it

Agile leaders are evolutionary leaders; relationship builders, communicators, strategic thinkers and doers whose values, vision and purpose are aligned with a whole new world where success means creating value for others. Purpose means profit, and sustaining profit demands a whole new focus on GOOD business, GOOD leadership on creating GOOD value for stakeholders, shareholders, clients, employees, constituents and communities.

David Hain's insight:
"Communities of Purpose can help YOU pop the cork on potential." ~ Irene Becker @justcoachit
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How To Build Your Power Base

How To Build Your Power Base | Coaching Leaders | Scoop.it
Your power base is your network of people who know you and support you, your work, and your goals. To achieve success today you must have a strong power base. No one achieves success alone. So, let’s think about how to build your power base.
David Hain's insight:

A greta exercise for mapping your power base and deciding how to build it stronger, from @DanVForbes.

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Heineken’s CEO on leading a 150-year-old company | McKinsey & Company

Heineken’s CEO on leading a 150-year-old company | McKinsey & Company | Coaching Leaders | Scoop.it
As Heineken marks its 150th year, CEO Jean-François van Boxmeer speaks about innovation, managing for the long term, and how he aims to uphold the company’s rich legacy.
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The Top 5 Myths About Leadership

The Top 5 Myths About Leadership | Coaching Leaders | Scoop.it
Leadership consultant Peter Barron Stark believes becoming a great leader is 10 percent genetics and 90 percent hard work. “I recently saw a teenager with a severe developmental disability give a speech,” Stark says. “At the end of his presentation, about 50 people walked up to this kid and volunteered to help him advance his cause. Anyone can be a leader, but it takes the willingness to take a risk, continue learning and work hard.” 
David Hain's insight:

The best leaders hire people who are better than them, says Aaron Skonnard, CEO  Pluralsight.

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donhornsby's curator insight, October 29, 8:13 AM

(From the article):  Myth: Leaders are born, not made. 


While some people seem to naturally possess leadership qualities, such as charisma and vision, effective leadership is based on a number of traits you can develop with patience and focus. “Leadership is often characterized as an innate trait – you’ve got it, or you don’t,” says Elle Kaplan, CEO and founding partner of LexION Capital Management. “Leadership, however, can be learned. It relies largely on confidence, and confidence is a leadership skill that can be learned, practiced and implemented effectively.”


Leadership consultant Peter Barron Stark believes becoming a great leader is 10 percent genetics and 90 percent hard work. “I recently saw a teenager with a severe developmental disability give a speech,” Stark says. “At the end of his presentation, about 50 people walked up to this kid and volunteered to help him advance his cause. Anyone can be a leader, but it takes the willingness to take a risk, continue learning and work hard.” 

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The Navy SEAL Experience: Leadership Lessons From Extreme Training

The Navy SEAL Experience: Leadership Lessons From Extreme Training | Coaching Leaders | Scoop.it

When you need to recharge after months of grueling work, where do you go on vacation? Do you take a trip to a tropical island, a golfing paradise, or somewhere with a little culture? In December 2011, I decided to get as far outside my comfort zone as possible by signing up for Extreme SEAL Experience, a small company south of Norfolk, Virginia, that gives civilians the opportunity to train like U.S. Navy SEALS.

David Hain's insight:

Leadership lessons from an extreme vacation!

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Measuring 21st Century Business Leadership and Success | LinkedIn

Measuring 21st Century Business Leadership and Success | LinkedIn | Coaching Leaders | Scoop.it

It is becoming pretty evident that focusing too much on "maximizing financial performance" has peaked as a sustainable business strategy.

The challenge facing CEOs and other senior business leaders is that the myopic focus on maximizing profit in the short-term usually constrains or destroys positive long-term relationship building activities.

David Hain's insight:

Shift to a new digital age, by @StandardOfTrust

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Brian Robertson's Personal Journey With Holacracy® — at Zappos' All Hands

Holacracy pioneer Brian Robertson shares his personal story at the Zappos Family "All Hands Meeting" in Las Vegas.

Via hvdk
David Hain's insight:

One man's journey with Holacracy.

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2 Things Great Leaders Do When They Give Feedback

Managers give the most useful feedback on the fly, not from a script. But how they deliver it is just as important, says author and professor Brené Brown.
David Hain's insight:

HT @Standard ofTrust!

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Remembering Ben Bradlee’s leadership

Remembering Ben Bradlee’s leadership | Coaching Leaders | Scoop.it
By today’s standards, Ben was a lousy manager but a great leader. He trusted his gut on the big things, didn’t bother with the little ones and wouldn’t spend a lot of time second-guessing himself on either. Strategic planning was anathema to him, as were rules and budget meetings and personnel evaluations. For him it was all about hard work, ambition, passion and what he would have called, in his roguishly sexist way, balls.
David Hain's insight:

Remembering Ben Bradlee - he had balls, and the wold ended up grateful!

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21st Century Secrets Of Leadership Gravitas

21st Century Secrets Of Leadership Gravitas | Coaching Leaders | Scoop.it
There are now two rooms in the 21st century. How does a leader own the room when the room is virtual and the audience can be global?
David Hain's insight:

It is about alignment between establishing credibility, knowingly being yourself, understanding the audience and performing ‘in the zone’ when face-to-face. - David Shindler

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The future of leader development is vertical

The future of leader development is vertical | Coaching Leaders | Scoop.it
Achieving emotional mastery is the biggest game-changer in your ability as a leader, says Dr Alan Watkins. The author of Coherence explains this and other facets of vertical development.
David Hain's insight:

Many leaders are 50 years old on the outside and remain 14 on the inside, says author of "Coherence"

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Transformational Leadership: Safety Leadership Conference 2014

Transformational Leadership: Safety Leadership Conference 2014 | Coaching Leaders | Scoop.it
“Transactional leadership is not bad,” Fulwiler said. “The problem with these organizations is there’s a lack of balance.”

Transactional leaders are work-focused, task-oriented and maintain quid pro quo relationships, whereas transformational leaders focus on both the work and the worker, empower workers to engage in the work and are personally engaged with the worker.

“Transformational leadership is the key to engagement,” Fulwiler said. “If we truly want to be excellent, we’re going to require that engagement.”

Fulwiler pinpointed five key characteristics of a transformational leader: listening, communicating, caring, being collegial and being engaging.

“Becoming more transformational will not just make you a better professional, it will make you a better person,” Fulwiler said.
David Hain's insight:

Even small shifts towards transformational leadership will move the change needle.

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What The Boss Can Teach Us About Life, Harmony & Impact - Blog - Mills-Scofield LLC - Innovanomics, strategic alignment for innovation

What The Boss Can Teach Us About Life, Harmony & Impact - Blog - Mills-Scofield LLC - Innovanomics, strategic alignment for innovation | Coaching Leaders | Scoop.it

I grew up in Rumson, NJ using my fake ID to get into the Stone Pony with a $2 cover charge to hear Bruce  Springsteen (before we knew how famous he'd be).  Who knew? In his new book, Leading the Life You Want: Skills for integrating World and LifeStew Friedman shares how The Boss has harmonized parts of his life to find a balance that works for him.  It can work for all of us - if we're willing to learn...because after all, we were all born to run!

David Hain's insight:

"You can't start a fire without a spark" ~ great post on what Springsteen teaches us! via @dscofield

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Survival of the Socially Credible Leader

Survival of the Socially Credible Leader | Coaching Leaders | Scoop.it

Adapting your leadership for social credibility in this digital and social world will not only time transform your culture in positive ways, but will power your survival and prosperity while others become extinct.

David Hain's insight:

Darwin, applied to Social Survival, by #RelationshipCapital expert @StandardOfTrust

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Matthew Farmer's curator insight, October 30, 3:17 AM

A great many leaders in large organizations do not understand social media and do not engage with it.  This is a very useful schematic to help you better understand better what kind of online behaviour is appropriate depending upon what your objectives are.

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How To Build Your Power Base

How To Build Your Power Base | Coaching Leaders | Scoop.it
Your power base is your network of people who know you and support you, your work, and your goals. To achieve success today you must have a strong power base. No one achieves success alone. So, let’s think about how to build your power base.
David Hain's insight:

A greta exercise for mapping your power base and deciding how to build it stronger, from @DanVForbes.

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Why fear makes you a better leader

Why fear makes you a better leader | Coaching Leaders | Scoop.it
There’s a lot of truth, however, when they say, ‘what doesn’t kill you will make you stronger.’ Adversity can make us stronger people and better leaders. In fact, the Center for Creative Leadership reports that over 66% of leadership capabilities are forged through challenges. While you and I may never face multi-billion global challenges like the leaders of GM GM 3.62% Chrysler or the Fed, we do face our own personal and professional challenges from which we can learn and forge new leadership skills.
David Hain's insight:

In praise of grit!

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donhornsby's curator insight, October 29, 8:10 AM

(From the article): How do you come out stronger? In a word, grit. Psychologists have long maintained that grit—courage and firmness in the face of hardship—is the single biggest factor to overcoming obstacles, setbacks, challenges and adversity. People with grit maintain their stamina, determination and motivation. When you are outside your comfort and learning zones and beyond terror’s edge, grit is the key to succeeding, leading, or managing through adversity.

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Change Leadership Beliefs or You'll Change Nothing #peopleskills - Kate Nasser

Change Leadership Beliefs or You'll Change Nothing #peopleskills - Kate Nasser | Coaching Leaders | Scoop.it
Leaders, change leadership beliefs & your spur change/growth. Start with these 3 specific beliefs from The People Skills Coach™.
David Hain's insight:
Change wisdom from @KateNasser
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donhornsby's curator insight, Today, 8:48 AM

When change is your goal, change leadership beliefs or you’ll change nothing.

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7 Traits That Make A Leader

7 Traits That Make A Leader | Coaching Leaders | Scoop.it
Successful leadership, like happiness, is one of those things that everyone claims to have the "secret" to. There are more than 27,000 leadership books on Amazon, thousands of seminars on leadership skills held in conference rooms across the country, and countless articles in business magazines and websites pruning leadership lessons from CEOs and corporate movers and shakers.

But leadership isn't just about sitting at the top of the corporate ladder and running the show -- it's a way of engaging with your social network, community, colleagues and employees to share a vision and unite people in pursuit of a common goal. Good leadership brings out the best individual qualities of everyone participating.

So what does it actually mean to be a good leader? There are many different ways of leading, but great leaders have a few important habits that anyone can cultivate in themselves.

Here are seven habits of natural-born leaders.
David Hain's insight:

You've seen many lists like this, but It's one of the good ones!

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donhornsby's curator insight, October 28, 8:46 AM

(From the article): There are three types of people in this world, according to organizational psychologist Adam Grant: Givers (those who prioritize helping others), takers (those who help themselves) and matchers (those who seek equal benefit for self and other). After investigating years' worth of psychological studies as well as conducting his own research, Grant concluded that givers are the most successful.

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Why Any Leader Should Embrace Story Listening Before Storytelling

Why Any Leader Should Embrace Story Listening Before Storytelling | Coaching Leaders | Scoop.it
“What I’ve seen is a leader doesn’t start with storytelling, they start with story listening.” -John Maeda, Design Partner, KPCB During the past two years, B2C as well as B2B marketing leader…

Via Karen Dietz, Miklos Szilagyi
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pbernardon's curator insight, October 30, 2:43 AM

L'écoute des autres est toujours source de compréhension, favorise la confiance et la collaboration.... Le storytelling est l'outil d'écoute au service des autres , la boucle est bouclées.

Hoang-Anh Phan's curator insight, October 30, 3:22 AM

Stop story tell for a moment. Story listen to understand the reality of your team and organization. This is fundamental in #agile and #holacracy. 

Zeb WATURUOCHA, PhD's curator insight, Today, 1:00 AM

It is true that if you don't listen to me, I will not listen to you though I might pretend to be listening because you are my boss.

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Is leadership ready for the social age?

Is leadership ready for the social age? | Coaching Leaders | Scoop.it

The social age is a revolution; one that affects all parts of the business model. The way an organization creates, delivers and captures value. The way a business talks with employees, customers, communities, even regulators and government. And certainly the way leaders lead and behave.

 


Via Kenneth Mikkelsen, Roger Francis
David Hain's insight:

"The business world needs: Less jargon, more sincerity, less propaganda, more value, less process, more humanity." ` @PeterAceto

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Kenneth Mikkelsen's curator insight, October 28, 4:44 AM

We face a big challenge. But it certainly is not Facebook, Twitter or the latest social media platform. The biggest challenge the world has seen since the Industrial Age is not social media. It is transparency.


donhornsby's curator insight, October 28, 8:42 AM

(From the article) So we face a big challenge. But it certainly is not Facebook, Twitter or the latest social media platform. The biggest challenge the world has seen since the Industrial Age is not social media. It is transparency.

Rescooped by David Hain from New Leadership
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The four stages of leadership development - Hartford Business

The four stages of leadership development - Hartford Business | Coaching Leaders | Scoop.it
The most challenging problems that organizations face such as competitive forces, globalization and lack of efficiency and effectiveness can only be solved by starting at the top of an organization.

Via Roy Sheneman, PhD, Roger Francis
David Hain's insight:

The fish rots from the head!

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The 30-Second Challenge Every Leader Should Accept

Leadership is all about making others feel valued, but it can be hard to carve out time from a busy schedule to connect. Good news! It takes only 30 seconds.
David Hain's insight:

Bite size affirmations that leaders can implement today, via @infinitestin

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