“The most important driver of employee engagement is the relationship they have with their immediate manager,” says Piera Palazzolo, Senior Vice President of Dale Carnegie Training. She says the most successful relationships are those where bosses and employees really get to know one another.
“That’s different from years ago, when you were supposed to ask any personal questions. Those lines are blurred now, people want you to care about them, particularly if there’s something going on in their lives that might affect their performance.”
1) Find out exactly what your boss wants, and understand the pressure they’re working under.
Via The Learning Factor, Jose Luis Anzizar