Employees deserve feedback. So we give it--sometimes with great results, sometimes not so much.
But there's one phrase you can use that will instantly improve the impact of the feedback you give--whether the actual feedback is positive or negative.
The following comes from Daniel Coyle, author of The Talent Code (one of the few books I actually give to friends) and The Little Book of Talent (a book I've written about before) and ablog about performance improvement that belongs on your must-read list.
Via David Hain