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How to Handle Difficult People

How to Handle Difficult People | Coaching in Education for learning and leadership | Scoop.it
The path to success can be derailed by clashes with difficult people, and even if the clash isn't disastrous, it can make your life very unpleasant. Everyone has a store of coping mechanisms that we

Via David Hain
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David Hain's curator insight, August 22, 2013 4:17 AM

Great advice from Deepak Chopra!

Coaching in Education for learning and leadership
Focus on coaching for leadership and change in K-12 education
Curated by Les Howard
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Rescooped by Les Howard from 21st Century Learning and Teaching
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The Art Of Giving Feedback In eLearning | LEARNing To LEARN

The Art Of Giving Feedback In eLearning | LEARNing To LEARN | Coaching in Education for learning and leadership | Scoop.it
When using advanced eLearning authoring tools we are sometimes tempted to follow a mechanistic approach to designing feedback. It is easy to use templates or just to copy and paste automatic feedback comments in quizzes. 

 

However, we should remember that proper feedback can be a very influential mechanism with an ability to improve people’s competencies. To use the full power and potential of feedback in eLearning we need to spend much more time on designing it and just forget about doing simplified work on it.



Learn more:


http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=feedback



Via Gust MEES
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Gust MEES's curator insight, August 19, 9:03 PM
When using advanced eLearning authoring tools we are sometimes tempted to follow a mechanistic approach to designing feedback. It is easy to use templates or just to copy and paste automatic feedback comments in quizzes. 


However, we should remember that proper feedback can be a very influential mechanism with an ability to improve people’s competencies. To use the full power and potential of feedback in eLearning we need to spend much more time on designing it and just forget about doing simplified work on it.



Learn more:


http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=feedback


Scooped by Les Howard
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Why Working 9 to 5 Makes No Sense At All

Why Working 9 to 5 Makes No Sense At All | Coaching in Education for learning and leadership | Scoop.it
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Rescooped by Les Howard from Leading Schools
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Why Compassion Is a Better Leadership Tactic than Toughness

Why Compassion Is a Better Leadership Tactic than Toughness | Coaching in Education for learning and leadership | Scoop.it
How to respond when an employee messes up.

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Rescooped by Les Howard from All About Coaching
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20 cognitive biases that screw up your decisions

20 cognitive biases that screw up your decisions | Coaching in Education for learning and leadership | Scoop.it
Know your blind spots.

Via Ariana Amorim
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DareDo's curator insight, August 9, 5:24 AM

Ne jamais oublier...

Rescooped by Les Howard from Counselling and More
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Empathy: seeing inside other people's hearts.

"This short video is at once quiet, profound, powerful, true, simple -- and so supremely human. It was produced by the Cleveland Clinic, as an example of their regard for empathy.

It's a profound reminder: we ALL have our story. Others have theirs. We NEVER know. And to treat others with the benefit of the doubt, with courtesy, with compassion, with respect."


Via Dimitris Tsantaris
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Dimitris Tsantaris's curator insight, May 29, 8:37 AM

"If you could stand in someone else's shoes,

Hear what they hear,
See what they see,
Feel what they feel,
Would you treat them differently?"


Empathy is remembering that everybody around us has a fight to give, a story to tell, a life to live; it is about remembering that precious uniqueness and that "shared humanity" of ours; and acting accordingly to meet it. 

Rescooped by Les Howard from Positive futures
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Anderson Cooper: Why 'No Plan B' Is The Only Plan

Anderson Cooper: Why 'No Plan B' Is The Only Plan | Coaching in Education for learning and leadership | Scoop.it
My father died during heart bypass surgery when I was 10 years old. When I was 21, my 23-year-old brother committed suicide. He jumped off the terrace of our family's penthouse apartment as my mother pleaded for him to stay put. I think that…

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David Hain's curator insight, May 20, 4:12 AM

Anderson Cooper on learning to live the life you want.  Excellent, HT @LaRaeQuy!

Rescooped by Les Howard from 21st Century skills of critical and creative thinking
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The Crossroads of Should and Must

The Crossroads of Should and Must | Coaching in Education for learning and leadership | Scoop.it

How to turn your invisible inner fire into fuel for soul-warming bliss is what artist and designer Elle Luna explores in her essay-turned-book The Crossroads of Should and Must: Find and Follow Your Passion.

 


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Kenneth Mikkelsen's curator insight, May 5, 5:01 PM

Should is how other people want us to live our lives... Choosing Must is the greatest thing we can do with our lives.


Rescooped by Les Howard from All About Coaching
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How to give constructive feedback your people want to hear

How to give constructive feedback your people want to hear | Coaching in Education for learning and leadership | Scoop.it
What is the most constructive way to give feedback? You praise, you criticize or you do both? Some say that the Americans prefer the feedback ‘sandwich’. It means 3-step feedback. You start with positive comments, then add one or two things that can be done better, and finish with more

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Press Conference on SBAC Testing: Opt Out Movement Biggest in Seattle's History - YouTube

Press Conference on SBAC Testing: Opt Out Movement Biggest in Seattle's History recorded April 7, 2015 at the Seattle NAACP Headquarters in Seattle, WA.
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The Science of Memorable Presentations | Ethos3 - A Presentation Design Agency

The Science of Memorable Presentations | Ethos3 - A Presentation Design Agency | Coaching in Education for learning and leadership | Scoop.it
For a presentation to be memorable, you must skillfully structure the content, strategically design the slides, and use public speaking techniques effectively.
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Rescooped by Les Howard from All About Coaching
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50 Great Coaching Questions

50 Great Coaching Questions | Coaching in Education for learning and leadership | Scoop.it
One of the key skills to being an effective coach is learning how to ask the right questions. As a Life Coach with over ten years experience, I have been able to build up a sizable number of coachi...

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Are You Too Busy? 4 Ways To Slow Down - Daniel Wong

Are You Too Busy? 4 Ways To Slow Down - Daniel Wong | Coaching in Education for learning and leadership | Scoop.it
Do you feel like you're too busy? This article describes four ways for you to slow down and build a happier, stronger family.
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So How Did You Get This Far? Solution Focused, Strengths Focused Learning

So How Did You Get This Far? Solution Focused, Strengths Focused Learning | Coaching in Education for learning and leadership | Scoop.it
If you got 40% and passed a test, what would be your first question? Would it be: What happened to the other 60%, or What did I do to pass and get 40% If it's answer 1, then you're taking a 'weakne...

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Rescooped by Les Howard from All About Coaching
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The Power of Little Changes

The Power of Little Changes | Coaching in Education for learning and leadership | Scoop.it
Stuck in a goal? Feel discouraged by lack of results? Read about the power of little changes and how little changes over time can amount to huge changes.

Via Ariana Amorim
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Rescooped by Les Howard from Leading Schools
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Giving Feedback on Teaching

Giving Feedback on Teaching | Coaching in Education for learning and leadership | Scoop.it
How can instructional leaders provide feedback that actually helps teachers improve their practice?

 

In Leverage Leadership, Paul Bambrick-Santoyo describes a robust model for providing feedback to help teachers make rapid improvements. His model involves intensive cycles of observations, post-observation meetings to identify changes the teacher should make, and follow-up observations to create accountability for making the agreed-upon changes.


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Rescooped by Les Howard from Coaching Leaders
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Coaching Through the Frame of Neuroscience

Coaching Through the Frame of Neuroscience | Coaching in Education for learning and leadership | Scoop.it
While executive coaching is gaining momentum worldwide as a valuable part of the leadership development journey, the field of neuroscience is providing a better understanding of the inner workings of the brain and evidence of the benefits of coaching.

Coaching can be defined as a partnering with clients in a thought-provoking and creative process that supports in identifying their goals and taking steps to reach them. The biggest impact of coaching occurs when there is a shift in a person’s thinking (“aha” moments). Shifts in how we perceive the world occur because what we experience changes through the questions that are asked. It is fascinating to see through neuroscience research how these shifts are manifested in the brain.

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David Hain's curator insight, May 20, 2:36 AM

Coaches need to keep up with neuroscience to help clients understand how they can use their brains more effectively!

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Learning Process on How to Change Someone's Behavior in Listening

When you are communicating message, first of all, you want to ensure that you have their attention. If they're not listening to you or the environment is such that ...
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Rescooped by Les Howard from Cool School Ideas
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Criticism is Not Feedback: Seven Questions for Understanding the Source of Your Frustrations — DialogueWORKS

Criticism is Not Feedback: Seven Questions for Understanding the Source of Your Frustrations — DialogueWORKS | Coaching in Education for learning and leadership | Scoop.it

Feedback is absolutely essential for improving performance, increasing accountability, establishing responsibility, and achieving the desired results. How we speak and act toward others is essential to creating what we really want. Although I know the example above is extreme, I believe that we could all do a better job of becoming more aware of how we interact with those with whom we live and work. Sometimes we may let our frustrations and emotions get the best of us and sometimes we may be entirely unaware of how we come across. I hope that you will take the opportunity to reflect on how you are viewed by others and make whatever adjustments and improvements are needed to improve your communication with others.

Here are a number of questions you might ask yourself to heighten your awareness, improve your interactions, and achieve more positive results.


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Cindy Riley Klages's curator insight, April 20, 7:48 PM

Self-reflection is important for leaders, too.

Hanne Alsen's curator insight, August 5, 9:48 AM

Forget annual appraisals!
In stead, focus on establishing a healthy and effective feedback culture

"Feedback is absolutely essential for improving performance, increasing accountability, establishing responsibility, and achieving the desired results."

Rescooped by Les Howard from Surviving Leadership Chaos
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3 Powerful Questions To Start and End Your Day

3 Powerful Questions To Start and End Your Day | Coaching in Education for learning and leadership | Scoop.it
Your questions determine the quality of your answers. Powerful questions will get you a lot farther than quick answers.

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donhornsby's curator insight, April 14, 9:21 AM

(From the article): Try these questions, see how they work, and find the questions that work best for you. Consider open-ended questions, rather than questions that have only one right answer or that can be answered with a simple “yes” or “no.” The most powerful questions are those that expand your thinking.

John Michel's curator insight, April 14, 10:50 PM

Try these questions, see how they work, and find the questions that work best for you. Consider open-ended questions, rather than questions that have only one right answer or that can be answered with a simple “yes” or “no.” The most powerful questions are those that expand your thinking.

Rescooped by Les Howard from Leading Schools
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5 Ways to Find the Worm

5 Ways to Find the Worm | Coaching in Education for learning and leadership | Scoop.it
If the people you push felt powerful, they’d reject you. In their hearts they already do. Pushing people isn’t leadership. Sometimes people need a swift kick in the pants. But, kicking, pushing, pr...

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Xerox Services University's curator insight, April 14, 9:50 AM

I just love a good fishing analogy!

Hanne Alsen's curator insight, August 5, 10:22 AM

Offer feedback to shred light on what is working well, and sometimes shred light on what doesn´t work in an appreciative way.

Trust goes a long way.... 

Rescooped by Les Howard from TEFL & Ed Tech
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How gender affects the style of communication - TermCoord Terminology Coordination Unit

How gender affects the style of communication - TermCoord Terminology Coordination Unit | Coaching in Education for learning and leadership | Scoop.it
Just imagine, men and women communicate in the same language, in the same place and have the same backgrounds, but they are unable to understand each other. What is the reason for so many misunderstandings? As academic researches point out, the various communication styles are closely connected with psychological differences as well as coined gender …

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Rescooped by Les Howard from Serious Play
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The Secret to Activating Your Audience’s Brain

The Secret to Activating Your Audience’s Brain | Coaching in Education for learning and leadership | Scoop.it

When you share facts and stats with your audience:

1. They are going to agree with you

2. They are going to disagree with you

Hence, only two parts of your audiences’ brain will ignite when reacting to data.

But, what if you tell a story instead? 


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Rescooped by Les Howard from Professional Development and Teaching Ideas for English Language Teachers
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Your Coaching Is Only as Good as Your Follow-Up Skills

Your Coaching Is Only as Good as Your Follow-Up Skills | Coaching in Education for learning and leadership | Scoop.it
What happens after you leave the room is most crucial.

Via Shanthi Cumaraswamy Streat
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Shanthi Cumaraswamy Streat's curator insight, March 5, 2:42 AM

This could be applied to teaching, too, don't you think?