Instructional coaches seem to be a new phenomenon in schools. Their job is to help educators become better teachers. They observe teachers teaching, go over instructional data, and model good teaching practices. As much as this may be new for schools, the core of instructional coaching has been around for a long time.
Denver — Clay Shirky is one of the country’s most prominent Internet thinkers—“a spiritual guide to the wired set,” as The Chronicle Review put it in a 2010 profile of him. In his latest book, Cognitive Surplus, the New York University professor argues that a flowering of creative production will arise as the
===> Internet turns people “from consumers to collaborators.” <===
Mr. Shirky also offered some advice to people interested in experimenting with openness: “Do not put together an interdisciplinary team from 12 departments and give them a budget of a quarter of a million dollars, and a year and a half deadline. Find five people and ask them what can you do in a month—for free. I think the results will surprise you.”
Communication and empathy are the basis of all social and relationship skills, and a core competency of emotional intelligence. The communication competency includes listening with an open mind, sending convincing and clear messages, and cultivating an empathetic give-and-take. The empathy competency includes understanding other people and being actively interested in other people’s concerns, thoughts, and feelings.
Here are my 11 secrets of effective communication and empathy.