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Blog post at Sanera Camp : Deborah Weinstein is President of Toronto PR Firm Strategic Objectives, her team led PR in Canada for Oreo’s news making, 100th Birthday [..]
This, so much this! --> "By telling the right stories, brands can emotionally resonate with their audiences and give meaning to their purchasing decisions."
Are you sure you want to delete this scoop?
Business 2 CommunityIn Their Own Words: What Community Managers Do Every DayBusiness 2 Community“Community manager” — it's one of many job titles that didn't exist a few years ago.
Great insights from community managers in not-so-sexy industries!
I wish I had this checklist when I first started as a community manager years ago, so print this out, bookmark it, and refer to it as you get started (The 7-Point Community Manager’s Checklist http://t.co/Qcx8YmJ4w6)...
Great list of important things to do when starting out in community management. Getting to know the position, other cmgrs and the goings on of the web are very important. Not only do you build a community for a brand, you build/join one for yourself too!
Lately, I've been teaching. A lot. I'd recommend it to you if you get the chance (more on this in an upcoming post).After all, you very quickly learn two things.
Read the comments below - good insight on email lists for a #smallbiz #cmgr - I've only used CC myself but looking into other alternatives at the moment...
You're denying the new marketing reality if you're not encouraging social capital.
One hell of a good read! The 4 levels of the customer value proposition is a pretty impressive plan and worth taking time to extrapolate ideas for your own community building.
Yesterday HMV, the beleaguered British entertainment retailer, laid off 190 employees, in an effort to cut costs and right its balance sheet. The company apparently pulled a large group into human resources and gave them the bad news.
Image Credit: Social Fresh Though community management is still somewhat of a new field, it's an increasingly familiar term in the world of marketing and (7 Ways to be a Better Community Manager.
Very important times for a cmgr! LISTEN is great! Also love: Love your brand, follow your passion!
As a boy I can remember my Nanna holding court at a friend’s house.
Not necessarily about Yammer, but an excellent Slideshare presentation about everything cmgr! I think anyone considering hiring a cmgr NEEDS to learn this material ASAP!
AWESOME List - lots of great folks listed here, including many I know personally - @historian, @tammcdonald, @rhappe, @jpedde @adoptACM and looots more! (oh, and I'm in there too ;)
Honored to have made this list along with so many friends like Brandie, Tim, Carter Jocelyn, Matt and Laura!
Each year, we check in with some of the top community managers in the industry and ask them about emerging trends, and business value to their company. Thanks t
Huge thanks to Caty Kobe for putting together this slideshare of Community Manager Insights for 2013!
10 Tips For Being The Best Community Manager On The Blockin honor of community manager appreciation dayIt feels so good each year to have a day…
This was by far the best hangout I've ever been a part of. Huge thanks to Carter for the invite and Natalie and Matt for sharing their experience and wisdom!
Today is Community Manager Appreciation Day. Started by Jeremiah Owyang in 2010, he recognizes the importance and power that Community Managers can bring to a brand. He recently blogged,
More great tips from some smart cmgr's from around the web! I really liked what Trish had to say in the number 4 spot, it's about relationships first, marketing last. Although all the tips were important, I really focus on that one specifically. Did any really resonate with you?
Not every community manager is part of a team that is set up to constantly monitor the 24/7 world of social media.
It's hard to be everywhere at once. As a community manager, you're expected to stay ontop of any and all requests of your community members, and in most cases, you want to be there at all times. Realistically, this can certainly take a toll on even the most passionate community manager, and you'll end up looking like that guy up there in the photo.
Carrie has some great tips to stay ontop of your community without completely burning yourself out.
The social network is making a big announcement tomorrow. Here’s what could be in store for companies on Facebook.
How the new FB changes can affect brands aka us #cmgr people that RUN brand's pages :)
Following the collapse of the social network Friendster, computer scientists have carried out a digital autopsy to find out what went wrong.
An interesting read - explains the reasoning behind a social networks collapse - using the case study of Friendster and its decline. #cmgr #cmgrchat
What I find most interesting about this is the fact that the issued noted are exactly the same for real world businesses, including retail; however, the data is easier to obtain in the digital world, as opposed to ethographic research.
Take the pain out of adding images to your brand's social media accounts by following this easy guide to sizing images.Get the latest blog articles on...
If you're a #cmgr that also creates images - this is the handiest little #infographic styled sizing chart I've ever seen...
photo credit: flatworldsedge via photopin cc As we flip the calendar for the first time in 2013, we start to see the hearts and flowers that accompany February.
8 great tips for a CMGR to use when trying to show love to your community. You both put effort in, you both should get rewarded.
RT @PhilKomarny: The Most Influential People in Community Management Today List - CONGRATS @ValaAfshar & @MeghanMBiro http://t.co/iTSww8Y3
Some great names in here, but SO many more belong on this list!
With Community Manager Appreciation Day ending, enjoy Pt. 1 of HootSuite's recap: Building Community. Stay tuned for 2 and 3. (Community Manager Appreciation Day Recap Pt.
Only part 1, but this is an EXCELLENT recap of Community Manager Appreciation Day! Everything from the Hangouts, guests and questions!
The next Instagram? It may be one of these.
I've never heard of any of these (except the @hootsuite one at the end). They look awesome! I especially see thumb taking off for us #cmgr people. What do you think??
These are pretty consistent tips for cmgr's, but can never be said enough. Have patience, a sense of humor and take a breather because it is never the end of the world at your job :)
So awesome to see friends like Laura Horak, Tim McDonald and James Baldwin featured in this Community Manager Appreciation Day article from Jeremiah Owyang!
Happy Community Manager Appreciation Day! What's this, you ask? Well, Community Manager Appreciation Day (CMAD) was created back in 2010 by Jeremiah Owyang
Awesome insights from several community managers! Huge thanks to Marketwire and TheCMgr for putting this together!
Q&A: Jeremiah Owyang on Community Manager Appreciation DayEconsultancy (blog)The role of a community manager is one that is becoming more strategic by the day in over all digital strategy.
Jeremy Owyang is the founder of CMAD and in this interview he gives some good information about the community manager as a role as well as a few tips. He is a smart man, definitely worth following!