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Cloud service providers and end users: Let's lose the rigidity of the SLA, argues exec

Cloud service providers and end users: Let's lose the rigidity of the SLA, argues exec | L'Univers du Cloud Computing dans le Monde et Ailleurs | Scoop.it
A senior executive at cloud services provider Claranet has claimed that most cloud services providers and end users are relying too much on the standard service level agreement.

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Peter Azzopardi's curator insight, October 17, 2014 5:43 PM

Marland notes that if the SLA is technically exceeding customers’ expectations yet the CSP is still getting complaints over service, .......

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Cloud computing: Reading the fine print in your service agreement

Cloud computing: Reading the fine print in your service agreement | L'Univers du Cloud Computing dans le Monde et Ailleurs | Scoop.it
Understand the cloud computing fine print in your service-level agreement, and help avoid further audits down the line.

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Peter Azzopardi's curator insight, March 5, 2014 6:31 PM

Businesses utilizing SaaS services are discovering loopholes concerning risk management, data confidentiality, data integrity and recovery. The results should serve as a friendly reminder to any business interested in the cloud: read your Service Level Agreement (SLA) thoroughly.

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Why the public cloud is perfect for your business

Why the public cloud is perfect for your business | L'Univers du Cloud Computing dans le Monde et Ailleurs | Scoop.it
On the surface, the private cloud appears to carry a number of advantages over the public cloud in terms of data security, location, jurisdiction and...

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Peter Azzopardi's curator insight, January 28, 2014 5:35 PM

Very well put! "Most security problems in the public cloudare not down to technical failings, but are instead a result of poor organisational practice. Whilst this cloud does present security challenges, many of these are also common to private clouds. The added benefit of a service provider is they tend to have in-house cloud-focused security expertise, whereas enterprises in general do not."

Christian Verstraete's curator insight, February 4, 2014 3:11 AM

Sorry but disagree. The main issue in public cloud, lack of transparency. And whether we like it or not, the cloud is global but the law is local. Public cloud providers don't want to recognize that and build the appropriate, enterprise grade T&C's, SLA's and support to attract enterprises. So the world will behybrid, a mix of public, managed and private. For each workload a decision will have to be taken. Oh, and don't forget the traditional environment.

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EU Announces Guidelines to Standardize Cloud Computing Agreements

In an effort to meet one of the key objectives of the European Union's Cloud Computing Strategy - to develop model terms for cloud computing contracts, including service-level...

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Peter Azzopardi's curator insight, August 9, 2014 1:47 PM

Although the guidelines do not prescribe the content of Cloud SLAs, they do set forth an extensive list of terms - including definitions and descriptions

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Cloud computing business checklist: Make migrations easier

Cloud computing business checklist: Make migrations easier | L'Univers du Cloud Computing dans le Monde et Ailleurs | Scoop.it
Understand the key steps in a business cloud computing migration with this handy checklist.

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