Computers and the Internet can open up new worlds for the elderly.
Several years ago Garrison Phillips, a retired actor, bought himself a Dell computer. He soon recognized that he didn’t know what to do with it. “I needed instruction,” he told me in an interview conducted — perhaps surprisingly — by e-mail. “The technology of the Internet, cell and iPhones was like a foreign language.”
Mr. Phillips then attended one of the first classes offered by OATS, a New York City nonprofit (the acronym stands for Older Adults Technology Services) that provides free tech training for seniors.