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Content on improving non-profit organizational performance
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Overcoming the Challenge of Change with RBA

Overcoming the Challenge of Change with RBA | ChooseToImprove | Scoop.it
I was at a health workforce conference a few years ago and a question was asked of the panel: “When is there going to be a break in having to continually change?” The representative from the panel replied with “change is a certainty, and if you are not willing to change then you will find
Bhopkins's insight:

In 2005, a Prosci report of 411 companies undergoing significant change found that the number one reason for employee resistance to change was a lack of awareness of the need for change.

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Results-Based Accountability Success Stories

Results-Based Accountability Success Stories | ChooseToImprove | Scoop.it
Results-Based Accountability
Success Stories
Best Practices and Turned Curves from Around the World
The Success Stories library is a collection of organizations and the curves they have turned using Results-Based Accountability in their community, city, county, council, state
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Each organization shown on the map below has their own profile page that describes who they are, describes how RBA has impacted their work, and showcases their successfully turned curves.

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Overhead Is Not the Issue

 

I need to get this off my chest. I am sick and tired of hearing about overhead. I don’t even mean in the overhead-ratio police kind of way. I mean at all. It is an irrelevant metric. It is a complete and utter distraction from the measurements that really matter.

 

I’ll go one s
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How & Why: Workforce Development Program Pre-assessment

How & Why: Workforce Development Program Pre-assessment | ChooseToImprove | Scoop.it
Discover why and how to conduct a successful workforce development program pre-assessment on our blog.
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"If you’re involved in workforce development, or even if you want to find strategies for improving outcomes for an existing program, a community pre-assessment is key."

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Outcomes Based Accountability: Be Brave! Be Disciplined!

Outcomes Based Accountability: Be Brave! Be Disciplined! | ChooseToImprove | Scoop.it
Frances Lyons, Assistant Director of National Children's Bureau (Northern Ireland) - talks about Outcomes Based Accountability (OBA).

As the lead on evidence and impact work in NCB, I spend my days (and evenings) supporting organisations to measure and understand the difference they make to people's lives and focus on outcomes rather than outputs. It's
Bhopkins's insight:

Outcomes-based accountability requires discipline to succeed – the discipline of a common language – the discipline of collaborative planning (Turning the Curve) – the discipline of transparent reporting for accountability (OBA guidance)

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How Is Nonprofit Overhead Still a Thing?

How Is Nonprofit Overhead Still a Thing? | ChooseToImprove | Scoop.it
A recent Forbes article does a huge disservice to nonprofits with 5 crippling “tips" to keep overhead low. Here's why each one is so wrong
Bhopkins's insight:

The Forbes article neglects to point out that the concept of “nonprofit overhead” has undergone a real transformation in the past few years. It assumes that “overhead” is still a dirty word ...

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10 Great Social Innovation Reads: May 2016 : New Social Velocity Blog Post

10 Great Social Innovation Reads: May 2016 : New Social Velocity Blog Post | ChooseToImprove | Scoop.it
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It’s clear that philanthropy’s prevailing 15 percent indirect cost reimbursement policy does not take into account the wide variation in costs from segment to segment.

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Performance Management for Every Nonprofit: An Interview With Isaac Castillo : New Social Velocity Blog Post

Performance Management for Every Nonprofit: An Interview With Isaac Castillo : New Social Velocity Blog Post | ChooseToImprove | Scoop.it
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one of the greatest challenges preventing a nonprofit from implementing some form of performance management isn’t a lack of resources, expertise, or time. It is fear. The fear that they will find out that their work isn’t having a positive effect.

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The Next Generation of Nonprofit Data Standards

The Next Generation of Nonprofit Data Standards | ChooseToImprove | Scoop.it
As a field, we need to absolutely minimize the amount of time we spend managing data — and maximize the time we spend solving problems. Think of these standards as enablers to help us do just that, and do it at scale.
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"As a field, we need to absolutely minimize the amount of time we spend managing data — and maximize the time we spend solving problems. Think of these standards as enablers to help us do just that, and do it at scale."

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Social Change Requires a New Nonprofit Leader : New Social Velocity Blog Post

Social Change Requires a New Nonprofit Leader : New Social Velocity Blog Post | ChooseToImprove | Scoop.it
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nonprofit leaders must confidently and assertively articulate the critical importance of their work and why it requires real investment, because social change is about changing larger systems. So it takes real, significant investment of resources, not the pennies that charity requires.

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10 Great Social Innovation Reads: Feb 2016 : New Social Velocity Blog Post

10 Great Social Innovation Reads: Feb 2016 : New Social Velocity Blog Post | ChooseToImprove | Scoop.it
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Without large, long-term investments of growth capital for organizations with proven results, we’ll continue to salve but not solve our big social challenges.”

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5 Benefits of a Nonprofit Theory of Change [Slideshare] : New Social Velocity Blog Post

5 Benefits of a Nonprofit Theory of Change [Slideshare] : New Social Velocity Blog Post | ChooseToImprove | Scoop.it
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This is where a value proposition — or what I call a Theory of Change — comes in.

If you can articulate your target audience, what you do, and what you hope to achieve, you have a much greater chance of encouraging others to join your efforts.

A Theory of Change is such a fundamental building block to everything a nonprofit does. So I have created a new Slideshare presentation from the speech I gave on the 5 Benefits of a Theory of Change.

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Free Help with Collecting Better Survey Data

Free Help with Collecting Better Survey Data | ChooseToImprove | Scoop.it
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Survey Monkey has a really well developed bank of questions that they've tested and refined.  It's available for free to anyone with a Survey Monkey account. 

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Want to Achieve Measurable Results? Get to Studying!

Want to Achieve Measurable Results? Get to Studying! | ChooseToImprove | Scoop.it
In 2008, the Des Moines Independent School District faced it's lowest high school graduation rate in 11 years: a dismal 65.1%. Over the course of 6 years, the community was able to increase that rate to 82%. In 2007, Baltimore City was facing a foster care crisis. Children were coming into foster care, but they
Bhopkins's insight:

To reach your goals, you should learn from the people who are achieving the results that you want to achieve!

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Performance Lessons from Rio - Leap of Reason

Performance Lessons from Rio - Leap of Reason | ChooseToImprove | Scoop.it
While we'd love to tell you that we kicked back and chilled out while watching the Olympics, the truth is that we're too Type A to do that. We both watched TV with computer or tablet in our laps, scanning for articles that give clues about how the foregone-conclusion athletes--Katie Ledecky, Simone Biles, Michael Phelps, Usain Bolt, etc.--managed to become s
Bhopkins's insight:

"... here’s the take-home for those of us who will never set a world record but who strive to make the world a better place. Whether you’re a CEO or in your first year on the front lines, be grateful for the gifts you inherited and then work like hell to build on those strengths. That takes an openness to learn in every possible way and a relentless drive to be the best you can be."

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Top 5 Challenges in Ex-Offender Workforce Development

Top 5 Challenges in Ex-Offender Workforce Development | ChooseToImprove | Scoop.it
Ex-offender workforce development programs have an uphill battle helping clients find jobs. Read about the biggest challenges facing ex-offenders.
Bhopkins's insight:

The primary obstacle standing in the way of ex-offenders is building a rapport with those who make hiring decisions. As soon as one admits that they are an ex-offender, the majority of hiring managers will deem them untrustworthy and no longer consider them for the open position.

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Pay-What-It-Takes Philanthropy (SSIR)

Pay-What-It-Takes Philanthropy (SSIR) | ChooseToImprove | Scoop.it
Grantmakers should provide enough money for nonprofits to pay for all their operations, not just programs and services.
Bhopkins's insight:

"Funders systematically underestimate what it truly takes to achieve impact, and grantee organizations assume they have to play along," she writes. "I learned this the hard way as a 20-year CEO of a nonprofit. In all that time, I can count on the fingers of one hand the number of instances a funder specifically asked me what kind of help I might need to strengthen the organization."

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Wearing it Proudly: Clarity on Being Nonprofit - The Center for Effective Philanthropy

Wearing it Proudly: Clarity on Being Nonprofit - The Center for Effective Philanthropy | ChooseToImprove | Scoop.it
Phil Buchanan continues his blog series with a third installment defending the nonprofit label and discussing why "nonprofitness" matters.
Bhopkins's insight:

The distinction between an institution that reinvests the difference between revenue and expenses in its core mission and one that distributes it to shareholders is a crucial one. Glossing over that distinction might be helpful for, say, pharmaceutical or oil companies that would rather people not discuss their high levels of profitability, but it’s not helpful for the rest of us.

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Learn to Leverage Nonprofit Data, Two Real Life Models

Learn to Leverage Nonprofit Data, Two Real Life Models | ChooseToImprove | Scoop.it
Leveraging nonprofit data can take your organization from good to great. Learn from two leaders in the field by reading our blog.
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What’s Your Keystone Habit? - Leap of Reason

If the name Paul O’Neill rings a bell, it’s probably because of the “Apprentice”-like way President George W. Bush fired him as Treasury Secretary. But in the business world, O’Neill is better known for his visionary leadership of Alcoa prior to his brief tenure in the Bush Administration. It’s a story that offers insights for all CEOs who want to cultivate the habits of highly effective organizations.
Bhopkins's insight:
  • Pay-What-It-Takes Philanthropy” is a great contribution to the heated debate over “overhead costs.” To determine what it actually costs for high-performing nonprofits to get the job done, Bridgespan analysts Jeri Eckhart-Queenan, Michael Etzel, and Sridhar Prasad studied the financial records of 20 effective nonprofits and tallied up their indirect costs—that is, the costs not attributed to a specific program. “The median indirect cost rate for all 20 nonprofits was 40 percent, nearly three times the 15 percent overhead rate that most foundations provide,” the authors found.
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What Fuels Passion for Mission? - Leap of Reason

What Fuels Passion for Mission? - Leap of Reason | ChooseToImprove | Scoop.it
“Got Empathy?,” last month’s Leap Update, struck a resonant chord with many of you. After hitting “send,” we got dozens of notes from readers who felt motivated to share their own stories of the living linkage between empathy and effectiveness. To build on this theme, we want to feature a nonprofit leader who speaks eloquentl
Bhopkins's insight:
  • Kudos to Jacob Harold and his colleagues at GuideStar, who announced that they are launching a tool for collecting quantitative programmatic data from nonprofits. The new tool, GuideStar Platinum, may be the field’s first at-scale opportunity to move past financial metrics and get at actual progress and results. Harold is fully aware that nonprofits are more likely to share information on outputs rather than outcomes. But over time he hopes GuideStar can help “guide nonprofits toward outcome orientation.” It’s a Herculean task—and well worth the effort!
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Funder Dialogue: Fred Ali, Weingart Foundation | Nonprofit Finance Fund

Funder Dialogue: Fred Ali, Weingart Foundation | Nonprofit Finance Fund | ChooseToImprove | Scoop.it
The following conversation between Antony Bugg-Levine, CEO of Nonprofit Finance Fund, and Fred Ali, President and CEO of Weingart Foundation, originally appeared in PhilanTopic, the blog section of
Bhopkins's insight:

"I think a lot of foundations are interested in buying outcomes, and are not terribly interested in really supporting organizations. Funders may not explicitly say that, but the incessant focus on restricted programmatic grants has come at a huge cost to our sector. When we were considering a shift to unrestricted grants, we took a look back and found that many times the organizations we were supporting were not producing the outcomes we were looking for because they didn't have the ability to invest in the kind of infrastructure that is necessary to produce those outcomes."

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Got Empathy? - Leap of Reason

Got Empathy? - Leap of Reason | ChooseToImprove | Scoop.it
In December's newsletter, we had the chance to shine a bright spotlight on Hamzah Latif, a youth worker who won a prestigious national award for his deeply personal and highly effective work to steer young men away from the kind of bad choices that...
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"high performance, empathy, and love are inextricably linked."
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Measurable Impact 2016 Conference – A Results-Based Accountability Conference

Measurable Impact 2016 Conference – A Results-Based Accountability Conference | ChooseToImprove | Scoop.it
“Join community change experts, Results-Based Accountability practitioners, and nonprofit and government leaders  from around the world to learn cutting-edge concepts and tools that are being used to help create measurable impact for children, adults, families, and communities…”
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“Join community change experts, Results-Based Accountability practitioners, and nonprofit and government leaders  from around the world to learn cutting-edge concepts and tools that are being used to help create measurable impact for children, adults, families, and communities…”

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Webinar: Front and Center: How Courageous, Adaptive Executive and Board Leadership Makes All the Difference

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Webinar: Front and Center: How Courageous, Adaptive Executive and Board Leadership Makes All the Difference In this webinar, you will learn what kind of leadership such transformation takes. “Courageous, adaptive executive and board leadership” is one of seven pillars of high-performance organizations. You will learn what that means in practice and hear examples of how the Center for Violence-Free Relationships’ executive director and board did the following:

  • Changed the board’s role from advisory to strong, assertive governance and stewardship
  • Clarified organizational mission and their own roles
  • Recruited and retained the talent and external partners necessary to achieve the mission
  • Passionately pushed the organization to get better at meeting its mission, whether that meant to introduce something new or stop doing something that didn’t work 
  • Sought and acted on feedback on their own performance
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