Change Management Resources
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Change Management Resources
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Scooped by Deb Nystrom, REVELN
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Do you Need Change Management with that, Project Managers?

Do you Need  Change Management with that, Project Managers? | Change Management Resources | Scoop.it

"How to use the right tools for the job - determining when comprehensive Change Management is essential - along with Project Management."


Gail has a track record of robust, detailed posts on the many facets of change management, including the project management combo - more than, "do you want fries with that?"


Here are some highlights on the pairings of CM and PM in her blog post from awhile back exploring conflicts between the two disciplines.


Excerpted:

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When employee discretion can impact ROI [so you] need employee commitment, then projects benefit from Change Management.

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Determining “how much CM and what forms should it take” is not a scoping exercise for a PM.  This requires an experienced CM practitioner with an array of assessment tools (that analytical minds can relate to) and a truckload of integrity and communication skills (and an enlightened leader with long term commitment to the organization). 


When employee discretion can impact ROI, i.e. you cannot drive 100% of the benefits through compliance but need employee commitment, then projects benefit from CM. 

 

  • PMs serious about considering CM in a transformational change will provide for a professional CM Risk Assessment in the planning phase [to] provide data to inform discussions and decision making.
   
  • [Get] ROI anchored and...defined scope of the project. 
   
  • Without adequate People Change Management, [and] ... Program Management, transformational projects are not actually “finished”.  
   
  • PM and CM partnering and a tangible commitment to [stay] with the roll out long enough...ensures benefits realization.


Click the title to view the full article in context.


Change Management may also include large group events that can make or break a successful realization of a change project.  


Offering traditional meetings, including virtual, as well as alternative formats, like agenda-less meetings such as "Open Space" can refresh and bring new energy to a tired implementation process.


Here are several samples from Deb on alternative meeting formats for successful implementations:

   

   

   

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Scooped by Deb Nystrom, REVELN
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Change Management Basics with an Agile Project Management chaser

Change Management Basics with an Agile Project Management chaser | Change Management Resources | Scoop.it

The classics of change management are here, featuring Lewin, as well as Agile project management and risks.

   

Excerpts:

  

Lewin’s change management model depicts three phases that apply to any change.

  

  1. Unfreeze, which means removing the constraints and generate the will to change. 
  2. The change itself, where people reposition themselves according to the new objectives. 
  3. Refreeze, where the new situation becomes stable.


Kotter’s 8-step change model is also listed. The article highlights:
Steps 1-to-5 fit into the “unfreeze” phase, steps 6 and 7 correspond to the “change” itself, and step 8 corresponds to the “refreeze” phase of Lewin’s model.


By Dr. John Kotter:

  1. Create urgency
  2. Form a coalition
  3. Create a vision for change
  4. Communicate the vision
  5. Remove obstacles
  6. Create short-term wins
  7. Build on the change
  8. Anchor the change


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The change curve...shows that [a] main objective... is to reduce negative effect during transition and to shorten the time needed to reach a new equilibrium.

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Change management also deals with people’s stress and the temporary negative effect of change.  What helps with change stress?

   

  • Guarantee job stability for a period of time long enough for them to learn the new skills and settle in their new roles.
  • Increase tolerance to mistakes and decreased efficiency during a period of time.
  • Emphasize that this is a chance to develop new, more marketable skills.


The change curve (see Daryl Conner's work especially) pictures the negative impact of change across time.  It shows that one of the main objectives of change management is to reduce negative effect during transition and to shorten the time needed to reach a new equilibrium.


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Agile project management is well suited to deal with transformation projects

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Setting Up a Project to Manage Change

Many changes are carried in operational mode, which tends to be chaotic because it doesn’t explicitly address concerns such as cost management, quality management, schedule management, procurement, etc,

    

By balancing discipline and flexibility appropriately, Agile project management is well suited to deal with transformation projects.

      

  • The most critical area is risk management.
  • In project management, risks are “known unknowns”, identified areas of uncertainty to manage. 
  • “Unknown unknowns”,  means risks not yet identified yet. 


    

The full article is here:  http://t.co/ADKBgl3v...)...

    

Companion, relevant articles by Deb are here:


Deb Nystrom, REVELN's insight:

Lewis is a bedrock source when looking for the origins of change management.  Adding agile project management adds perspectives on types of change as well.

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Rescooped by Deb Nystrom, REVELN from Blue Sky Change
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Prosci's Q & A on Bosom Buds: Change management and project management

Prosci's Q & A on Bosom Buds: Change management and project management | Change Management Resources | Scoop.it


Highlights:


Prosci has delivered a webinar on integrating change management and project management three times and asked attendees the following question:


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“What are the most pressing topics or issues you are facing regarding change management and project management integration?”

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Here are highlights of their analysis of the most common needs


Top 5 common pressing issues


1. Support and buy-in for change management from project teams


Participants felt that project leaders and project managers did not see the value or importance of change management. 


Tip: Make change management meaningful and real. 


2. Support for change management from leadership

...leaders and sponsors have a limited awareness of the need for change management, which impedes the critical integration of change management with project management activities. 

Tip: ...By making a direct connection between how well the people side of change is managed and the ultimate ROI of the project, you can shift the context and the conversation.


Others:


3. Scope, timing, and prioritization

4. Direction on how to integrate project management and change management. 

5. Role definition and clarity


Click the title to read the full article.


Change Management is an engagement focus.  Exert too much control, and you stifle it.  Here's more about control issues within a project implementation:

   

    



Via Blue Sky Change
Deb Nystrom, REVELN's insight:

"Prosci provides their perspective on how change management and project management cross paths in the execution of an initiative based on recent webinar Q & As."


These are helpful viewpoints on the state of the practice.  


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