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Change Management Resources
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Scooped by Deb Nystrom, REVELN!

Robert Kegan & Immunity to Change - YouTube

Prof. Robert Kegan sets up the environment for an inquiry on WHY there is a gap between a person's verbalized intention to change and what the person actually does.
He recalls an illustration in which heart doctors advise their patients to take their medications as prescribed or literally die. Yet the follow up research shows that only 1 out 7 actually take their medications. The other 6 have just as great a desire to stay alive and yet risk death by not following their doctor. He proposes a deep need for some ways of thinking about what is in the way between a person's genuine intention and what the person is actually able to bring about.

What is this gap -- 'Immunity to Change' -- and how can it be addressed?

Deb Nystrom, REVELN's insight:

From the video, Why are you NOT taking the life preserving drug? There were great examples of "immunity to change."  
These are very useful for looking at how change happens on a personal and organizational example.   Key question, "What would be the biggest worry if you DID take the drug every day."  This question was misinterpreted incorrectly, and this is lesson. How to see differently. How to alter mindset and review assumptions.  ~ Deb

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Scooped by Deb Nystrom, REVELN!

Got a Metrics Fetish? Welcome to Alienation of Work

Got a Metrics Fetish? Welcome to Alienation of Work | Change Management Resources |

"Karl Marx created very sophisticated theories of labor value already in 19th century. His view was that capitalistic system will lead to alienation of work. Of course his writings reflected his time..." 


...Specialization” ...It is the only thing that can happen.


Excerpts from the post:  

As the company grows and more people are joining in the cooperative processes of product-making, only option to grow is the work division, specialization.

This is needed because of two things: 

  • first of all there are new skills that are needed, 
  • secondly people need to have time to grow their expertise on these matters. 
[It is] specialization” ...It is the only thing that can happen. There will be different functions like marketing, R & D, logistics > inside these functions there are further divisions...

The diagram on this post is of how a software organization might look like from the point of view of alienation.


Alienation means less dependence to the actual results of the work and more dependence on the abstract knowledge.


Click the post title to read the full post.

Related posts by Deb:
Deb Nystrom, REVELN's curator insight, March 5, 2013 3:41 PM

"It is curious how often you humans manage to obtain that which you do not want."    ~ Spock in 'Errand of Mercy'

Cultural factors and practices, including possible Organization Development (OD) activities like Open Space and Whole Scale Change conferences may help organizations regain creativity and connection to vision and meaning **WITH** metrics. Some companies can do it and hold on to the alignment. 

Many have it for awhile, then lose it. SouthWest Airlines, for example, has been touted recently as perhaps losing sight of what has made them so unique and resilient in a VERY tough industry.

Steelcase, a 100+ year company, continues to reinvent and renew itself. Building something tangible and taking pride in it is probably a major factor, no matter what your role is in the company. Working in the finance industry, being distanced through numbers in ways more than in a typical company, perhaps not so much, being able to grab ahold of the meaning and hold on.   ~ Deb

PS:  I've listed this post on Change Management Resources as well.