Author Ron Koller describes Kotter's classic article on Why Transformation Efforts Fail provided his "8 Errors" which became "8 Steps." Standing by themselves, these 8 steps have not curbed the high failure rate.
However, the steps can add value and lead to CHANGE SUCCESS if enhanced. This post describes the enhancement necessary to turn Kotter's Step 2 into a winner. It is based on 20 years of experience with change management success & a few change management failures. I hope you find it helpful.
Here's a nugget from the full post: