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Scooped by Deb Nystrom, REVELN!

Telling Your Client the Baby Is Ugly, Truth-Telling for Change

Telling Your Client the Baby Is Ugly, Truth-Telling for Change | Change Management Resources |

This discernment process, of getting on the "right" road, involves sharing wisdom. This Shared Wisdom method is based upon several underlying beliefs including one that says that the people in the organization already possess the wisdom to discern the "right" path. Trouble is, no one individual has all of the wisdom (though some may think that they do). 

What is needed is respectful facilitation that seeks out everyone's "piece of the wisdom" and puts all the pieces on the table, even if there is conflict and disagreement. 

All the wisdom is needed, all the wisdom is honored.

Deb Nystrom, REVELN's insight:

Courage for truth-telling is key. I've been in organization development practitioner (OD) conferences with plenty of PhDs & yet have seen apathy or resignation to status quo actions. It is hard, very hard to move the needle at times, even when the risk is fairly low. ESPECIALLY during the lower risk times, it is important to find the "feisty" in your being to help the truth telling happen, tempered with the wisdom to time it well, so it is heard. Otherwise it is just pretty words, OD values "not in action.

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Rescooped by Deb Nystrom, REVELN from Change Leadership Watch!

10 Ways Social Media can support Change Engagement and Connection

10 Ways Social Media can support Change Engagement and Connection | Change Management Resources |

Leading change is about being connected to and engaging everyone affected by the change, a strength of social media.


Change leaders have engaged infrastructure that includes social media in other examples on this newsletter curation stream including IBM, Proctor & Gamble and Apple.



Acceptance of change – processes, services, working relationships, policies and more - can be accelerated across the organization through the real-time sharing of experiences.


Social networking and collaboration applications are extremely effective ways of bringing employees together to perform new processes and to share experiences – both the successes and the temporary setbacks. People with common interests or related roles can form communities to learn from and support one another.


 Deb:  At key points, it's important to create the environments and provide several good tools that allow staff to do this for themselves, instead of attempting to engineer all of this from the top.  Social media policies and guidelines help immensely.

Via the Change Samurai, Deb Nystrom, REVELN
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Scooped by Deb Nystrom, REVELN!

Face Your Tiger: Courage for Those Dreaded Conversations

Face Your Tiger:  Courage for Those Dreaded Conversations | Change Management Resources |

The great First Lady Eleanor Roosevelt once said, "You must do the thing you think you cannot do."In other words, you must face your tiger.That is the beginning of overcoming fear.


Prepare yourself before entering the tiger's lair. As the saying goes "Success happens when preparation meets opportunity." So preparation is key for these conversations. Here are a few questions to consider in advance:

  • What is the issue you need to discuss with the other person(s)?
  • Why is it important to you?
  • What is the biggest obstacle in the way of having this conversation?
  • What is the cost of avoiding this conversation?
  • What would you gain by having this conversation?
  • What would it take for this conversation to go well?

So if you have been dreading and avoiding the conversations you should be having, now is the time to "do the thing you think you cannot do."


Deb Nystrom, REVELN's insight:

This is a helpful companion post for my last Scoop minutes ago on courage.   In my own training in Crucial Confrontations, I learned that sometimes the conversation is not worth having as the issue may be about YOU, not them.  Other times, it is highly important to to "face your tiger," for your own self-worth, honoring your values and for self-efficacy - a fancy term for your belief in yourself getting the job done well.   

Judging the risk of falling on your sword is part of the job.  Hopefully THAT is not a scenario in your organization.  If it is, may your exit plan be a strong one.    ~  Deb

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