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Scooped by Deb Nystrom, REVELN
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Elect a Hairless Bear? Five Leadership Problems That Brought on the FIFA Disaster

Elect a Hairless Bear? Five Leadership Problems That Brought on the FIFA Disaster | Change Leadership Watch | Scoop.it

With nine FIFA executives under arrest, the organization that manages the World Cup [is] a poster child for governance gone wrong.


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Sepp Blatter is ...expected to win re-election, ...though a hairless bear would do less damage as president.”  

~ by Satirist John Oliver. HBO's Last Week Tonight,  this segment received 10 million YouTube views

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A brief synopsis of the 5 leadership lessons:
   

1. A HISTORY OF ETHICAL LAPSES
A pair of World Cups—planned for Russia in 2018 and Qatar in 2022— have allegations of bribery tied to the bidding process for each event.
     

2. RESISTANCE TO TRANSPARENCY
On occasions when corruption charges were investigated, FIFA worked to avoid public reporting and chose not to release reports in their original forms.
       

3. DEEP CULTURAL PROBLEMS
In one example, Michael J. Garcia, a former U.S. attorney for New York’s Southern District, claimed that a colleague on the Ethics Committee, Hans-Joachim Eckert, had misrepresented his report in a summary Eckert wrote that effectively cleared the way for the World Cups in Qatar and Russia to proceed.

     

4. FAILURE TO CHANGE
Two outside organizations produced change reports in 2011 and 2012, offering dozens of suggestions as to how to FIFA could solve its governance problems. However, few of these ideas have been implemented. 

      

5. LACK OF PUBLIC SUPPORT
“The crazy thing is, Sepp Blatter is widely expected to win re-election, [and he did] even though a hairless bear would do less damage as president,” satirist John Oliver said on his HBO program, Last Week Tonight, in a segment that has received more than 10 million views on YouTube.

    

As with all ScoopIt articles, click on the title or photo to see the full, original article.


Related articles in this series of three:

 Can FIFA Be Fixed? Jean Frankel at Ideas for Action says YES.
   

Sepp Blatter steps down as president of FIFA. What's next for FIFA, the business?

    

4 Leadership Lessons from Horse-Guided Coaching (Reveln)



 

Deb Nystrom, REVELN's insight:

The president of FIFA has now resigned, after running for reelection in spite of the negative press and widely reported problems that happened during his leadership.  Do these 5 leadership problems resonate with what you know to be true about FIFA?  

Is it time to elect the hairless bear?  (See item 5 in the synopsis.) ~  Deb

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Insourcing at GE: The Real Story of Process, Change, Culture and Profit

Insourcing at GE: The Real Story of Process, Change, Culture and Profit | Change Leadership Watch | Scoop.it

"The focus has been on jobs coming back. It's really a process and a culture story."

GE Appliances is proving once again that the balance of process and people, aligned with a clearly articulated and understood purpose and vision, is the source of improved performance and capability development. With leadership engagement and support, this system will thrive


Excerpted:


  • There was a fishbone diagram of the production flow
  • A cardboard mockup of the factory layout which also showed how the equipment would look.
  • At 7:45 a.m. each day leaders met, then at 8:00 a.m. everyone met to review the prior day, and what they would do that day.
  • Then at 4:15 p.m. everyone met again to review what they'd done.


The water heater that resulted was a new design, with better performance: 20% fewer parts and 50% less labor.


Inventory was reduced 60%, labor efficiency improved 30%, time-to-produce was reduced 68%, and space required for the line came down by 80%.


The development team was extremely cohesive. But the problem was, the culture needed to change outside the "Big Room" and very few cultural change efforts had been made since 1994.

As the leadership began to introduce a new way of working together it had to solidify trust in the workforce and instill a level of confidence that continuous improvement was not just another initiative that would pass. This would be a journey.


Deb Nystrom, REVELN's insight:

The insourcing story of GE is actually a process & culture change story, which is how it comes to be shared here on Change Leadership Watch.  ~  D

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After Arrests, Can FIFA Be Fixed? Jean Frankel at Ideas for Action says YES.

After Arrests, Can FIFA Be Fixed? Jean Frankel at Ideas for Action says YES. | Change Leadership Watch | Scoop.it

“…With the problems [it] faces, and with a recently reelected leader who seems unable to accept responsibility, is FIFA…worth being saved?”
 

...the U.S. Department of Justice unsealed its 47-count indictment against those individuals has focused on how FIFA’s governance structure—which gives its 209 member-nations and each one’s soccer association equal voting rights—made it susceptible to widespread wrongdoing.
    
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…change, for FIFA, has more to do with accountability and culture …[What are] the shared set of values that [transcend] all of those cultural differences?” ~ Jean Frankel

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So with all of the problems it faces, and with a recently reelected leader who seems unable to accept responsibility, is FIFA an organization capable of, or even worth, being saved?

Jean Frankel, president of Ideas for Action, LLC, certainly thinks so.

“Organizations like these do have a place, and they’re essential in the grand scheme of things,” she said. “World football is the biggest sport on earth, so you need a governing body of this large sport. You need somebody to set the rules, promote the sport, and do all of those positive things.”

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Here’s an organization that represents more than 200 different countries, which means more than 200 different cultures. 

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Frankel, who recently helped the NCAA navigate a massive governance overhaul, said she sees a number of similarities between the two organizations.
   
“People asked that question of the NCAA: Do we need them? Can’t the [collegiate athletics] conferences just govern themselves?” she said. “Of course, the answer to that was ‘no.’ The conferences can’t govern themselves, because you need to have one place where a consensus has to be reached, where governance and oversight can happen.”

A fix for FIFA could even borrow from the model the NCAA ultimately landed on, said Frankel, which included weighted voting.

“It worked for the NCAA, because it was the closest thing that you could have to some kind of level playing field,” she said. “Large conferences in the NCAA and large countries in the soccer world have more resources and more to gain and lose.”

....But change, for FIFA, has more to do with accountability and culture than anything, explained Frankel.  ....Here’s an organization that represents more than 200 different countries, which means more than 200 different cultures. 


Read more about Jean Frankel, the NCAA governance story, and the Ideas for Action group here.  Full disclosure below.


Deb Nystrom, REVELN's insight:

Jean's comments indicate a positive organizational scholarship informed vision of change, how deeply flawed organizations can use their flaws as a pivot point to get back on the straight and narrow.  The article, available in full here, highlights what worked for the NCAA in turning their organization around.
   
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Tensions ran high enough that the largest schools began to consider the possibility of breaking away to form their own organization.  

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Excerpt:  Think it’s hard for your board to work effectively? Try doing so while under constant scrutiny from the public and media—and even congress. That’s exactly what the NCAA, college sports’ governing body, faced as it restructured its governance model..

I believe this could be either a great example of large scale system positive change or of failure.  This is based on knowing the NCAA story of how governance can be fixed, of how to lead change based in what's NOT working, how how those exact dysfunctional aspects of an organization can be the basis for renewal and rebirth, of being made new again.   Full disclosure, I've joined the Ideas for Action group this spring, because of Jean and because of the bench strength of the organization.

 

 

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