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Scooped by Deb Nystrom, REVELN!

Not the biggest, or the last recall: U.S. Fines General Motors $35 Million for Lapses on Ignition-Switch Defect

Not the biggest, or the last recall: U.S. Fines General Motors $35 Million for Lapses on Ignition-Switch Defect | Change Leadership Watch |

Federal regulators report GM has agreed to change its internal review process after a flaw linked to 13 deaths and a vast recall.



G.M. agreed to make “significant and wide-ranging internal changes to its review of safety-related issues in the United States, and to improve its ability to take into account the possible consequences of potential safety-related defects.”


The faulty ignition switch, in Chevrolet Cobalts, Saturn Ions and other cars, was prone to turn off if it was jostled or weighed down, shutting the engine, and disabling the air bags and power-assisted systems like steering and brakes. G.M. has linked the defect to 13 deaths and 32 crashes.


“...Today’s announcement puts all manufacturers on notice that they will be held accountable if they fail to quickly report and address safety-related defects,” Transportation Secretary Anthony Foxx said.

Also, three (3) trust-related posts by Deb on REVELN:

Teamwork can also be the “secret sauce” that defines successful organizations.  Our systems for supporting high performance and leadership in teams and in entire organizations have not kept up with the times. 


Change Leaders: Why Should Anyone Trust Your Vision? John Kotter & Harvard Business Review


John Kotter’s highlights of some common assumptions about how leaders approach change.
Change, Ethics, Trust & Timing for your Talent Management Decisions


Hewitt's report features how plans on paper don’t translate to reality in the workplace when it comes to recruiting, developing and retaining talent.
Deb Nystrom, REVELN's insight:

From the article and New York Times video:  There are 30,000 parts in the average car.  This GM problem was due to a 90 cent ignition switch.  The GM recall involved 2.6 million cars.   This recall doesn't even crack the top 10 in history.


The Ford Pinto was called, "the BBQ that seats 4."  


The Ford Pinto, a 1978 recall, is one of the best known, with a damaging brand impact lasting for years.  The Pinto was called, "the BBQ that seats 4."  Recently,Toyota, was lambasted for covering up a sticking accelerator pedal problem, featuring evidence of how they mislead the public and failed to report the problem in a timely way.

From the Times, "...As bad as they [the recalls] sound" and from me, the mistakes are varied and useful for understanding the complexities of big organizations.  That deaths occur is tragic, very tragic.  For this reason alone, it is yet another important cautionary tale about complex systems, yet simpler fixes:

1) clear the way to communicate with your customers and regulators,


2) don't mess around with anything that can damage public trust in your big business.   ~  Deb

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Scooped by Deb Nystrom, REVELN!

8 Powerful Speaking Lessons from 57 Inaugural Speeches: The Good, The Bad, and The Ugly - Forbes

8 Powerful Speaking Lessons from 57 Inaugural Speeches:  The Good, The Bad, and The Ugly - Forbes | Change Leadership Watch |

"To date, there have been 44 United States presidents - on  January 21st Barack Obama delivered the 57th Inaurgural Address."

Here are excerpts from eight (8) lessons the author, Margaret M. Perlis, learned from the best and worst of the inaugural addresses including:


Keep It Real:  James Buchanan, our 15th president, was one of the worst in American history, when the issues of slavery and secession were reaching a boiling point. While Buchanan rejected slavery...he refused to challenge the constitutional establishment...and states that were threatening secession.

...His inauguration speech ...diminish(es) the severity of impending conflicts by peppering it with words like “simple” or “happy.”

Know Your Audience, Understand Your Outcome:

Abraham Lincoln’s second inaugural address was delivered to a war-torn and weary nation.  ...Lincoln’s brief 600-word address, of the most powerful in U.S. history ...spurned triumphalism, instead choosing a tone of magnanimity: “both sides read the same Bible and pray to the same God, and each invoked His aid against the other.” 

Read the full text here.

For examples of the power of story, see these two examples:

A personal and a human story of overcoming adversity via a classic from Deb's blog:

Several story & case study examples of how to build agility in a volatile business climate:
Deb Nystrom, REVELN's insight:

Via the highest office of the land, USA, change & progress is portrayed in ways that work and ways that do not, showing that storytelling and speeches are important to the leadership art of inspiration and influence.  ~  Deb

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