When alternatives are overlooked because cohesion is favored over individuality, the results can be tragic and lasting.
The top decision-making team responsible for the Challenger launch was very familiar with each other. They had worked with each for many years prior to the mission.
Group cohesiveness in decision-making can be deceiving. Decisions are often made quickly and with high levels of consensus, but this doesn’t always correlate to the BEST choices. When alternatives are overlooked, because cohesion is favored over individuality, poor decisions can arise.
How can you avoid this?
Remember a quick decision doesn’t always mean a great decision. Carefully examine alternatives by bringing together diverse groups of people with varied backgrounds. It is important that the solution is the priority rather than pleasing, or being an appeasing group member.
Precursors of Groupthink
1. Cohesive Group
2. Insulation from Experts
3. Leader Preferences
This post also highlights 8 symptoms of groupthink including:
- Inherent Morality
- Stereotyped Views of Others
- Self Censorship