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Change Leadership - Theory & Practice
Helping students, clients, (and myself) bridge the gap between knowing and doing
Curated by Eric Payne
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Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan

Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan | Change Leadership - Theory & Practice | Scoop.it
Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan - Why there's no such thing as resistance to change  Process excellence begins with the "hearts...
Eric Payne's insight:

Interesting perspective, ' there is no resisistance'.  the reason you perceive resistitance is because employees haven't truly understood their role in it,

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Effect Change, Drive Business - Voices on Project Management

Eric Payne's insight:

PMI's new title, Managing Change in Organizations: A Practice Guide,  is currently available for free download for a limited time only

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A Hidden Risk of Big Organizational Change - Forbes

A Hidden Risk of Big Organizational Change - Forbes | Change Leadership - Theory & Practice | Scoop.it
A Hidden Risk of Big Organizational Change Forbes This last bit about managers can be a boon, but like any motivational bias can also be a dilemma — especially in organizations that are undergoing massive change.
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Most Change Initiatives Fail -- But They Don't Have To

Most Change Initiatives Fail -- But They Don't Have To | Change Leadership - Theory & Practice | Scoop.it
The problem is that in too many companies, front-line employees receive dozens of high-priority messages -- some complementary, some competing -- from executives, managers, and change leaders each day. These conflicting messages make it difficult for workers to know what tasks or metrics they should focus on.
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Optimizing internal and external change management (presentation and tip sheet)

Optimizing internal and external change management (presentation and tip sheet) | Change Leadership - Theory & Practice | Scoop.it
At the Association of Change Management Professionals’ annual  conference last week, I participated on and moderated a panel of four great practitioners titled “Perks and Perils -  Optimizing Inter...
Eric Payne's insight:

Some good insights on the relationship between change leaders and change consultants

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Good Ideas Are Not Enough To Persuade People To Change Behavior

Good Ideas Are Not Enough To Persuade People To Change Behavior | Change Leadership - Theory & Practice | Scoop.it
Why do smart people reject good ideas? Why did doctors refuse to wash their hands between surgeries? There are 4 laws of communication for presenting ideas that need to be followed.
Eric Payne's insight:

I've sometimes fallen into the trap of being 100% right and 0% effective.

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Change Management Needs to Change

Change Management Needs to Change | Change Leadership - Theory & Practice | Scoop.it
When change is outsourced to consultants and "experts," it rarely works.
Eric Payne's insight:

Outside experts can be a big help, but leadership needs to be accountable

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Making Change Happen, and Making It Stick

Eric Payne's insight:

Need a quick refresher?  Here's three pages of no-nonsense, practical advice from a few partners at booz&co.

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Four Rules for Successful Change Management - Gallup.com (blog)

Four Rules for Successful Change Management Gallup.com (blog) We, at Gallup, hear all too often from senior leaders who are frustrated with change management initiatives that are failing.
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INSIDE JCPENNEY: Widespread Fear, Anxiety, And Distrust Of Ron Johnson And His New Management Team

INSIDE JCPENNEY: Widespread Fear, Anxiety, And Distrust Of Ron Johnson And His New Management Team | Change Leadership - Theory & Practice | Scoop.it
Insiders paint a scary picture. (Wow. Just, wow. JCP's change management death spiral.
http://t.co/WpmpM1qZnI)
Eric Payne's insight:

This saga has it all: Culture, Trust, Leadership, Communication, Stakeholders.  Stay tuned, jcp seems to be in the 'messy middle'.  The outcome is still uncertain.

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Eric Payne's comment, April 20, 2013 12:55 AM
Well, I guess Ron's term is over (will jcp survive?). In his own words "The number one competitor is ourselves. It’s our ability to change ". http://www.fastcompany.com/3008059/ron-johnsons-5-key-mistakes-jc-penney-his-own-words
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Leadership Development – A Key Strategy for Change Management

Leadership Development – A Key Strategy for Change Management | Change Leadership - Theory & Practice | Scoop.it
What role does leadership development play in creating an organization that's responsive to change? That's the question that popped into my head as I read the Institute for Corporate Productivity's (i4cp) infographic that ...
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Six Keys to Leading Positive Change: Rosabeth Moss Kanter at TEDxBeaconStreet

From the power of presence to the power of voice, leadership expert and Harvard Business School professor Rosabeth Moss Kanter discusses the process of makin...
Eric Payne's insight:

Whether you are just getting started or struggling with the 'messy middle', Professor Kanter offers up some practical advice. 1 - Show up, 2 - Speak up, 3 - Look up, 4 - Team up, 5 - never give up, and 6 - lift others up.

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Atul Gawande: How Do Good Ideas Spread?

Atul Gawande: How Do Good Ideas Spread? | Change Leadership - Theory & Practice | Scoop.it
In the era of the iPhone, Facebook, and Twitter, we want frictionless, “turnkey” solutions to the major difficulties of the world. We prefer instructional videos to teachers, drones to troops, incentives to institutions.
Eric Payne's insight:

The key is to make the problems more immediately visible to the person whose behavior you would like to change, help them build empathy, and asist that person in making the change less tedious.

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Change the Organization’s Design to Get Different Results; But Be Careful . . . You Will Get What You Design

Change the Organization’s Design to Get Different Results; But Be Careful . . . You Will Get What You Design | Change Leadership - Theory & Practice | Scoop.it
Many disciplines want to take credit for the adage “Every system is perfectly designed to get the results it gets.” There are many attributions for this saying, but Susan Carr, writing in the Patie...
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What J. C. Penney can teach us about change management | Linkage, Inc.

What J. C. Penney can teach us about change management | Linkage, Inc. | Change Leadership - Theory & Practice | Scoop.it

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"......I firmly believe that having the ‘right’ strategy is only part of the story. And I think the other part—understanding how people react to change—is just as important."

Eric Payne's insight:

(Strategy + Execution) / Culture ==> Change

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Change Management through Nostalgia - Daniel Hoang

Change Management through Nostalgia - Daniel Hoang | Change Leadership - Theory & Practice | Scoop.it
To effectively manage change, we must know what we want people to feel. Watch the 90 second video intro by Apple at WWDC 2013. ”What do we want people to feel? Delight. Surprise. Love. Connection. Then we begin to ...
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What's so hard about corporate change? - Fortune

What's so hard about corporate change? - Fortune | Change Leadership - Theory & Practice | Scoop.it
What's so hard about corporate change?
Fortune
If managing successful change is at the heart of being adaptive, why are the failure rates apparently so high?
Eric Payne's insight:

......and with high failure rates, adaptability does not keep up with the pace of change around us.

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The Key to Managing Change - Businessweek

The Key to Managing Change - Businessweek | Change Leadership - Theory & Practice | Scoop.it
The Key to Managing Change
Businessweek
Constant change is a business reality, and organizations must continually adapt to their environments to stay competitive or risk becoming obsolete.
Eric Payne's insight:

Phil Buckley highlights five key questions are helpful in determining the likelihood that a major change will succeed or fail.

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Pope Francis appoints panel to study overhaul of the Vatican

Pope Francis appoints panel to study overhaul of the Vatican | Change Leadership - Theory & Practice | Scoop.it
ROME -- Pope Francis launched a long-awaited cleanup of the Vatican by announcing a task force Saturday made up of eight high-ranking cardinals, including one American, who will determine how best to reform the much-criticized Curia, or Vatican...
Eric Payne's insight:

Sense of urgency........check.

Guiding coalition.........check.

Vision and strategy......with the mix of religion and politics, this ought to be interesting....stay tuned.

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Use of consultant to cure Denver Public Works' culture questioned - Denver Post

Use of consultant to cure Denver Public Works' culture questioned - Denver Post | Change Leadership - Theory & Practice | Scoop.it
Use of consultant to cure Denver Public Works' culture questioned
Denver Post
"We do (organization development) work that Tipton is doing," she said. "We know what the issues are in every agency. I do have the talent to do that work.
Eric Payne's insight:

Is deciding to use an internal or external consultant different for the government than private sector?

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Pope will need vision, leadership to turn around church, management experts say - Chicago Sun-Times

CBS2 Chicago Pope will need vision, leadership to turn around church, management experts say Chicago Sun-Times Michael Brough, director of engagement at the National Leadership Roundtable on Church Management, a group of Catholic laypeople, priests...

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Change and Transitions Pioneer William Bridges Passes Away | Linkage, Inc.

Change and Transitions Pioneer William Bridges Passes Away | Linkage, Inc. | Change Leadership - Theory & Practice | Scoop.it
Here's a transition that will take some adjustment.
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Building Organisational Change Management Capability | Dancing ...

Building Organisational Change Management Capability | Dancing ... | Change Leadership - Theory & Practice | Scoop.it
Today, I'm posting the results of a productive discussion held this week with the Canberra Community of Practice OCM, of which I am a member. We discussed what advice we would give someone to build his/her own ...

Via Blue Sky Change, CogBooks
Eric Payne's insight:

Along with the graphic, this article is a nice synopsis of areas to explore if you are trying to build your (and your organization's) change leadership capability.

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Blue Sky Change's curator insight, February 10, 2013 3:02 AM

Jude Burger posts the results of a productive discussion held this week with the Canberra Community of Practice OCM, of which Jude is a member. The group discussed what advice they would give someone to build his/her own organisational change management capability.

Paul Thoresen's curator insight, February 10, 2013 9:47 AM

Change advice broken into these areas; You, Change Management, Your Organization, Your Managers, the Work, and Failing

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Online Social Learning Communities: Necessary but not Sufficient - GovLoop - Knowledge Network for Government

Online Social Learning Communities: Necessary but not Sufficient - GovLoop - Knowledge Network for Government | Change Leadership - Theory & Practice | Scoop.it
As the Digital Era progresses, professionals at all levels and career stages need to develop and maintain a core set of digital competencies. These competencie…
Eric Payne's insight:

"Online learners will transform your culture."

Click through to Meghan Biro's article for some keen insights into the changes going on in the learning community....and how that will change organizations.

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