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Middle Managers: Driving change on the front line

Middle Managers: Driving change on the front line | Change Leadership - Theory & Practice | Scoop.it
Middle managers can make or break a change effort because they are usually in direct contact with the majority of impacted employees. They are required to
Eric Payne's insight:

The care and feeding of this stakeholder group during change initiatives is crucial--they already have significant tasks on their plate.   Couldn't agree more with: "Middle managers hold the key to enabling, adopting and sustaining the change through both their actions and words and they can heavily influence both the productivity and proficiency levels once a change has been implemented."

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Change This - Fight Through the Ambush: How to Thrive When Shit Hits the Fan

Change This - Fight Through the Ambush: How to Thrive When Shit Hits the Fan | Change Leadership - Theory & Practice | Scoop.it
“There’s a reason that the word ambush has made its way into American corporate vernacular. In today’s volatile and hypercompetitive business world, we are all constantly on the front lines.
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There’s no recipe for guaranteed success in a high stakes endeavor. But, if you can build a team, keep it simple, communicate clearly, stay above the fray and take care of your people, you’ll be better prepared to not just survive, but to thrive.
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The 10-point change checklist | Linkage, Inc.

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I like the idea that the three key roles (expert, networker, and champion) need to work together on these change levers.

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World Bank Revamping Is Rattling Employees - NYTimes.com

World Bank Revamping Is Rattling Employees - NYTimes.com | Change Leadership - Theory & Practice | Scoop.it
Eric Payne's insight:
what leadership believes the change strategy should be is less critical than the underlying strategies that coarse through the organization's behavior
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50-reason-notto2.jpg (2262x2902 pixels)

50-reason-notto2.jpg (2262x2902 pixels) | Change Leadership - Theory & Practice | Scoop.it

Attributed to E. F. Borish from 1959.

Eric Payne's insight:

There's a lot of inertia in the status quo.

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The Most Important Ingredient in Successful User Adoption

The Most Important Ingredient in Successful User Adoption | Change Leadership - Theory & Practice | Scoop.it
Most eLearning development and organizational change has to do with getting people to take action. This is obvious, yet people often lose focus from the ultimate purpose
Eric Payne's insight:

Find the emotional core of your idea to drive needed change.

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The Neuroscience Behind Change Management ... - Gapingvoid

The Neuroscience Behind Change Management ... - Gapingvoid | Change Leadership - Theory & Practice | Scoop.it

Kate Helber over at Future State (a seriously smart woman, by the way) makes a good point about Change Management: A lot of it is neurological.

Eric Payne's insight:

Use pictures and small words.....

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Why Conformists Are a Key to Successful Innovation

Why Conformists Are a Key to Successful Innovation | Change Leadership - Theory & Practice | Scoop.it
Sometimes an execution problem has to do with the composition of your team.
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Including the conformists in your planning can help move  a group from dreaming to doing.

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Cloud is change management - Federal Times

Cloud is change management
Federal Times
Ask any chief information officer about his latest cloud computing project. More often than not you'll hear technology wasn't the biggest problem, although technical glitches can occur.
Eric Payne's insight:

Hopefully, given this insight, they take some of their technical planning time and apply it to the human side of the equation.

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Is a Nudge Enough?

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A nice compendium of articles from the UK about using behavioral science to bring about change.

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Middle Managers: Driving change on the front line

Middle Managers: Driving change on the front line | Change Leadership - Theory & Practice | Scoop.it
Middle managers can make or break a change effort because they are usually in direct contact with the majority of impacted employees. They are required to
Eric Payne's insight:

The care and feeding of this stakeholder group during change initiatives is crucial--they already have significant tasks on their plate.   Couldn't agree more with: "Middle managers hold the key to enabling, adopting and sustaining the change through both their actions and words and they can heavily influence both the productivity and proficiency levels once a change has been implemented."

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Five Steps To Leading Change Successfully | MIT Sloan ...

Five Steps To Leading Change Successfully | MIT Sloan ... | Change Leadership - Theory & Practice | Scoop.it
“Left unattended, skepticism, fear and panic can wreak havoc on any change process,” Auster and Ruebottom write in “Navigating the Politics and Emotions of Change,” in the Summer 2013 issue of MIT Sloan Management ...
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and we all know that managers have tremendous influence on the workforce engagement levels, so extra effort must be made to build the understanding and commitment of those change leaders.

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Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan

Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan | Change Leadership - Theory & Practice | Scoop.it
Process excellence is about “hearts, minds and souls”: Interview with Kraft’s Vice President of Strategic Business Process Transformation by Rajan Nagarajan - Why there's no such thing as resistance to change  Process excellence begins with the "hearts...
Eric Payne's insight:

Interesting perspective, ' there is no resisistance'.  the reason you perceive resistitance is because employees haven't truly understood their role in it,

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Effect Change, Drive Business - Voices on Project Management

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PMI's new title, Managing Change in Organizations: A Practice Guide,  is currently available for free download for a limited time only

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Four Leadership Lessons From the Pope

Four Leadership Lessons From the Pope | Change Leadership - Theory & Practice | Scoop.it
He may not have an M.B.A., but Francis knows how to run an organization.
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10 Principles of Leading Change Management

10 Principles of Leading Change Management | Change Leadership - Theory & Practice | Scoop.it
These time-honored tools and techniques can help companies transform quickly.
Eric Payne's insight:
classic advice that still provides useful tips
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How to Make Training a Catalyst for Real Change

How to Make Training a Catalyst for Real Change | Change Leadership - Theory & Practice | Scoop.it
Too often, training programs fail to deliver the change a company seeks. Here are some guidelines for programs that will create meaningful change.
Eric Payne's insight:

4 strategies to help training lead to real improvement in business results

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Infographic: Why Culture Matters and How It Makes Change Stick

Infographic: Why Culture Matters and How It Makes Change Stick | Change Leadership - Theory & Practice | Scoop.it
This graphic—based on findings from the 2013 Culture and Change Management Survey—highlights key findings, global perceptions of culture, top barriers to sustainable change, and presents a comprehensive picture of the survey demographic, which...
Eric Payne's insight:

Culture-- pull this out of the change toolbox early and often.

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3 Steps to Discover and Retain the Intrapreneur at Your Organization

3 Steps to Discover and Retain the Intrapreneur at Your Organization | Change Leadership - Theory & Practice | Scoop.it
Change is a constant. Like it or not, it is inevitable that at some point throughout your career, you will experience a change that forces you to rethink everything; your goals, your strategy, your...
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Five Ways People Adopt And Love Change | Adaptive Path

Five Ways People Adopt And Love Change | Adaptive Path | Change Leadership - Theory & Practice | Scoop.it
Eric Payne's insight:

Decades old wisdom that is still relevant: Advantage, Compatability, Complexity, Trialability, Observability

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Leadership Lessons From LEGO - Forbes

Leadership Lessons From LEGO - Forbes | Change Leadership - Theory & Practice | Scoop.it
Leadership Lessons From LEGO
Forbes
My colleague Ken Perlman is a devoted father of two girls. He feels that many of the lessons learned in fatherhood apply, on a certain level, to teaching our clients change leadership.
Eric Payne's insight:

When you are building something new, be open to inspiration from unexpected places.

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Insights From the 2013 Change and Communication ROI Study

Insights From the 2013 Change and Communication ROI Study | Change Leadership - Theory & Practice | Scoop.it
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More tips for helping managers be the catalyst for change.

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4 Things You Can Do To Make Going Through Big Change Less Painful - Forbes

4 Things You Can Do To Make Going Through Big Change Less Painful - Forbes | Change Leadership - Theory & Practice | Scoop.it

 ".....companies’ products and services – as well as the business models whereby those things are created, marketed and sold – shift at a dizzying pace as the business world becomes ever more customer-centric and international. In other words, change – daily, disruptive change – is here to stay."

Eric Payne's insight:

The simple efforts outlined by Erika can have large influence

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4 Steps to Improve the Way Your Company Manages Change

4 Steps to Improve the Way Your Company Manages Change | Change Leadership - Theory & Practice | Scoop.it
In today’s times, the organizations that can change will survive and organizations that won’t change – or struggle to adapt – will risk its chance at
Eric Payne's insight:

Simple reminder that TANSTAAFL and organizations need to invest time, talent, and treasure to make change work.

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Time to restructure?

Time to restructure? | Change Leadership - Theory & Practice | Scoop.it
Eric Payne's insight:

Reorgs give the appearance of improvement, but rarely deliver because of all the unintended consequences

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Atul Gawande: How Do Good Ideas Spread?

Atul Gawande: How Do Good Ideas Spread? | Change Leadership - Theory & Practice | Scoop.it
In the era of the iPhone, Facebook, and Twitter, we want frictionless, “turnkey” solutions to the major difficulties of the world. We prefer instructional videos to teachers, drones to troops, incentives to institutions.
Eric Payne's insight:

The key is to make the problems more immediately visible to the person whose behavior you would like to change, help them build empathy, and asist that person in making the change less tedious.

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