Peut-on encore parler de e-commerce alors que l’acte d’achat sur internet est le plus souvent la résultante d’une réflexion plus globale nécessitant éventuellement de passer par d’autres canaux dont le magasin ?
Irate customer threatens to 'blow up' Xerox Call Center in Colorado Springs KXRM It happened at the Xerox (Affiliated Computer Services) Call Center in the 2400 block of West Garden of the Gods Road in extreme west Colorado Springs.
philippe legal's insight:
The call center is really the heart of the customer relationship
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