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Customer, Consumer, Client Centricity
Helping organisations that want to optimise their customer understanding, so they can build more profitable relationships and increase the return on their information investments
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Rescooped by Denyse Drummond-Dunn from Transmedia: Storytelling for the Digital Age!


SEVEN STEPS TO THE PERFECT STORY [Fun Infographic] | Customer, Consumer, Client Centricity |

Via The Digital Rocking Chair
Denyse Drummond-Dunn's insight:

One of the shortest and clearest summary of great storytelling I've ever seen. This one if a keeper.

KindredReaders's curator insight, January 2, 11:45 AM

great visual reference!

Ali Anani's curator insight, January 3, 1:39 AM

Creative writing in steps

Gennia Holder's curator insight, January 14, 9:50 AM

This a great list, but, perfect?  I don't know about that :)  Stories aren't a magic bullet. However, applying these elements and telling the right story+right time+right audience... can make an emotional connection with your audience that impacts your business.


Rescooped by Denyse Drummond-Dunn from Collaborationweb!

10 Amazing #SocialMedia Statistics [INFOGRAPHIC]

10 Amazing #SocialMedia Statistics [INFOGRAPHIC] | Customer, Consumer, Client Centricity |
Did you know that Twitter is grabbing more new registrations than Facebook, with more than half of its entire userbase compromised of people who have signed up in the last year, compared to just 19 percent for Mark Zuckerberg’s baby?

What if I said that almost a quarter (23 percent) of Facebook users check their account five or more times each day, Twitter users are 33 percent more likely to be Democrats or – sorry Foursquare – that 74 percent of Americans are unfamiliar with the concept of ‘checking in’.


These, and several other amazing social media statistics, can be found in the infographic on social media statistics...

Via Lauren Moss, John van den Brink, Gladys Pintado, Firas Ghunaim, Khaled El Ahmad, David Hain
LuciaSilva's comment, October 7, 2012 4:35 PM
Great post!
iPhone Developer's comment, October 12, 2012 7:51 AM
That's ow some good job's curator insight, July 23, 2013 4:56 AM

#socialmedia statistics