The state insurance commissioner’s office reported that only four “navigators’’ had received licenses in Georgia by midafternoon Monday, just hours before the health reform law’s exchange was to open for enrollment
A navigator is an individual whose job is to provide face-to-face, in-person help for consumers seeking information about the new health insurance exchanges, also called marketplaces.
These online insurance shopping malls are part of the final implementation of the 2010 Affordable Care Act. Georgia is one of more than 30 states that are letting the federal government run their exchanges.
A spokesman for the commissioner’s office, Glenn Allen, said Monday that 23 other navigators had passed the state exam but had not yet been licensed. These individuals still had to undergo fingerprinting and a background check as part of the application process.