For a long time Twitter’s search functionality was criminally underused. Twitter knew this – heck, everybody knew this – and slowly but surely it has started to make improvements to its search tool to encourage users to be more proactive.
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Social media is changing the way small business engages with its customers
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Bruce Johnston
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Scooped by Bruce Johnston onto Business Wales - Socially Speaking |
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Online reputation management is now a critical part of business. This good article explains why and describes how you can use available tools to effectively monitor what is being said about your business in online media. Via Daniel Watson Delete the scoop?
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