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IHG builds on commitment to responsible business practices with launch of IHG Foundation

IHG builds on commitment to responsible business practices with launch of IHG Foundation | Business Travel | Scoop.it
hard Solomons, Chief Executive Officer, IHG, commented: “We have a long-standing commitment to Responsible Business practices, which underpin our strategy and are brought to life through our leading corporate responsibility initiatives – IHG Academy, IHG Green Engage and IHG Shelter in a Storm.
Lauren Grant's insight:

IHG launches IHG Foundation which will be run as an independent charity supporting community sustainability and hospitality skills development

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More business travellers to fly budget airlines - The Nation

More business travellers to fly budget airlines - The Nation | Business Travel | Scoop.it
Lauren Grant's insight:

David Moran of Carlson Wagonlit Travel (CWT) on the travel trends for 2016:

-       Safety & security will be the highest priority

-       share of capacity of budget airlines has increased to 12 per cent overall for business travel

-       percentage varies by country with lowest capacity in Australia and Japan to the majority of air bookings in Thailand and India

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Finding the right business partner | DESTINY Magazine

Finding the right business partner | DESTINY Magazine | Business Travel | Scoop.it
DESTINY Magazine - Rushing into a business venture with someone who doesn’t share your vision or ethics is a recipe for disaster. Choose your business partner wisely
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8 Tips To Getting On With The Boss | sheerluxe.com

8 Tips To Getting On With The Boss | sheerluxe.com | Business Travel | Scoop.it
Everyone knows it pays to have a good relationship with your boss, especially when (like it or not) they can make or break your career. As well as helping you get ahead, a solid rapport with your immediate manager can reduce stress at work, ensure tricky projects are a breeze and make the working day go by in a flash. 
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Question Time: SMEs | Buying Business Travel

Question Time: SMEs | Buying Business Travel | Business Travel | Scoop.it
Smaller companies are not often blessed with large internal travel teams. The SME market, therefore, relies heavily on travel management companies (TMCs) for support and guidance. Martin Ferguson speaks to travel managers who spend less than £2 million annually on travel – and puts their questions to the TMCs
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Richard Stern's curator insight, June 7, 10:07 AM

"From a distance, or without the right insight, TMC technology and processes could be regarded as similar across the supplier marketplace. But on closer inspection one will find that TMCs employ different types of people, possess differing corporate and cultural values, and have diverse standards in terms of quality of service. In any case, the customer has to choose a TMC that fits with their own organisational culture, while at the same time being very clear on their objectives, so work can be carried out effectively." This may be something to consider for personal service that is a fit.

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B2B Trends: 4 Things Every Marketing Professional Should Prioritize

B2B Trends: 4 Things Every Marketing Professional Should Prioritize | Business Travel | Scoop.it
As a marketing professional, you need to keep up-to-date on the latest trends. This can help you improve your marketing campaigns and stay ahead of the competition. But given how quickly the B2B indu…
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Fairmont Hotels & Resorts hits global CO2 reduction target

Fairmont Hotels & Resorts hits global CO2 reduction target | Business Travel | Scoop.it
“According to the United Nations, emissions generated directly from the tourism sector account today for 5 per cent of global CO₂ emissions but may be higher. When Fairmont joined WWF’s Climate Savers Program in 2009, our mandate was to help address this issue as part of our long standing commitment to sustainability,” said Jane Mackie, vice president, Fairmont Brand. “Achieving this goal is a testament to our colleagues’ commitment to their local communities. Thanks to their hard work, and through the purchase of Renewable Energy Certificates, we have removed as much CO₂ as is generated by 13,569 passenger vehicles.”
Lauren Grant's insight:

23.2.2015 : 'Fairmont Hotels & Resorts today announced that it has achieved World Wildlife Fund (WWF) Climate Savers Program targets'

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Where to book a hotel for business this summer | IHG Business Advantage

Where to book a hotel for business this summer | IHG Business Advantage | Business Travel | Scoop.it
Explore the top 5 cities in the UK that offer a great mix of business hotels, meeting venues and summer activities.
Lauren Grant's insight:

Check out the latest IHG Business Advantage campaign for Summer business/pleasure combined staycations :

 

Lancaster - a retail industry hub on the footsteps of the Lake District

 

Edinburgh - Historical city culture meets second most popular UK city for international meetings

 

Cambridge -  This famous University City is also a Science & tech hub

 

Portsmouth - off the beaten track, this coastal city provides the best hotel deals for savvy business trip bookers

 

Cardiff - Choose Cardiff Bay, just 2 hours from London for sunny waterside alternative  

 

 

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BTNews: The Business Travel News

BTNews: The Business Travel News | Business Travel | Scoop.it
Lauren Grant's insight:

- Marriott are initiating hotel check ins on Smart phones.

- 57% of 21-39 year olds use their mobiles to book hotels

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Hospitality Net - Dear Guest, How Did You Sleep? By Osvaldo Torres Cruz

Hospitality Net - Dear Guest, How Did You Sleep? By Osvaldo Torres Cruz | Business Travel | Scoop.it
Since prehistoric times human beings have moved towards other geographical areas for commercial purposes and exchange, for which they needed shelters to stay with the primary objective of resting.
Lauren Grant's insight:

Osvaldo strips hospitality back to the bare bones : Sleep and looks at how hotels can embellish this facility .

 

Perhaps it would work well for long haul travelers who suffer jet lag.

 

My idea for our properties would be to offer a lavender scented candle on turn down, a late night supper containing melatonin "There are foods and beverages that induce to sleep since they contain melatonin precursors elements such as oats, cherries, corn, red wine, tomatoes, potatoes, nuts, rice and herbal teas based on chamomile, anise or fennel, then:"

 

Have a TV channel switched on on turn down with sleep inducing images and sounds

 

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The UK Airline & Hotel Credit Cards Directory (January 2016) Part 1

Welcome to the ONLY regularly updated guide to EVERY credit card in the UK which lets you collect Avios, Virgin, Hilton, Marriott, Emirates etc points!
Lauren Grant's insight:

Head for points guide to co branded credit cards in the hospitality and travel sector

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MeliáRewards VIP members get Priority Pass airport lounge access - eHotelier

MeliáRewards VIP members get Priority Pass airport lounge access - eHotelier | Business Travel | Scoop.it
The premium service provides access to over 850 airport lounges around the world and is open to members of the MeliáRewards program.
Lauren Grant's insight:

MeliaRewards are working with our Commercial Partner, Priority Pass, which gives VIP members access to airport lounges - " It has selected Priority Pass so that it can extend and enhance the experience it offers to guests. "

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Hilton HHonors™ Platinum Visa® | Barclaycard

Hilton HHonors™ Platinum Visa® | Barclaycard | Business Travel | Scoop.it
Hilton HHonors Platinum Visa credit card with great rewards from Barclaycard. Visit us online and start turning points into experiences worth sharing.
Lauren Grant's insight:

Co-branded credit card from Hilton

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Seven trends in Asia Pacific corporate travel management - eHotelier

Sabre Corporate Travel Practices Survey 2015 points to a very different client-servicing and content model emerging, enabled by the latest innovation in corporate travel technology.
Lauren Grant's insight:

The seven core themes are:

'Premium Economy is attracting a loyal corporate followingSecondary expenses, including ancillary services, are under tighter controlBetter pre-trip planning is reducing the risk of ‘off-policy’ bookingMobile itinerary management apps are now mainstreamData analytics will be key to more personalized servicesWith more reliance on agents, some see a ‘concierge’ model emergingTechnological integration (B2B2C client-servicing) is much more important now'
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Seven tips to improve your B2B marketing – Part Three - eHotelier

is fact-checked and thoroughly reviewed to catch any grammar or spelling issues. Any errors can greatly diminish the credibility of your company and decrease the ROI of your whitepaper.

Our recommendation would be to release a whitepaper every quarter because it will create a continuous flow of new information and will keep your company in the forefront of potential customers’ minds.

Whitepapers can generate a great deal of PR exposure, both on the short and long-term, for a business, especially if they provide new, timely information or statistics that could be of use for media covering the hotel industry. Whitepapers also offer the chance to demonstrate the company’s expertise and generate new business leads.

Once completed, the whitepaper should be uploaded to your website and accessible from a special landing page. On this landing page, you should include a brief outline of the whitepaper topic and a call-to-action. In order to download the whitepaper, readers must provide their contact info (typically, name, telephone number, email address and company name), which helps to build your company’s marketing list. Make sure that you promote the whitepaper (and the landing page link) via all of your other marketing channels, including website homepage, email marketing, social media, PR outreach, etc.

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Why B2B Should Quit Ignoring The Benefits of E-Invoicing | PYMNTS.com

Why B2B Should Quit Ignoring The Benefits of E-Invoicing | PYMNTS.com | Business Travel | Scoop.it
Although still underutilized industry-wide, attitudes toward electronic invoicing and billing are changing. Out of the estimated 170 billion invoices exchanged by the global business and government sectors in 2014, a mere 26 billion were sent electronically, according to the latest data from e-billing and e-invoicing company Billentis. Despite the sluggish rate at which B2B buyers and sellers are migrating to digital procurement solutions, additional research from invoice solutions provider Billtrust suggests that businesses are beginning to think strategically about their approach to billing. Considering the significant advantages of e-invoicing – from facilitated cash flow management to stronger buyer-supplier relationships – it is curious that this migration has not yet accelerated.

Customers First
Once solely the province of marketing teams, customer-first thinking has infiltrated many aspects of B2B interactions from e-commerce to invoicing. The majority (89 percent) of respondents to the Billtrust survey cited a customer-friendly billing process as a key component of customer satisfaction. The goal is making the billing and payment process as easy as possible, said Billtrust SVP of marketing Mitchell Rose. Improving customer’s day-to-day life is the first step in building a loyal customer. Experts agree more and more B2B consumers are demanding the hallmarks of a consumer-focused experience, including personalization and convenience.

Critical Cash Flow
Credit markets are still tight around the globe, and banks have yet to return to pre-recession levels. Despite growing rapidly, alternative financing options aren’t yet positioned to fill all of the funding needs. Better managing cash on hand is a must for successful businesses.

The No. 1 benefit of e-invoicing, according to the Billtrust survey, is cost savings, and those savings have the potential to be substantial. Billentis’ research found that a fully automated electronic invoice process generates a savings of 60 to 80 percent over traditional paper-based systems.

Some ways e-bills save money are obvious, such as postage or time spent managing paper invoices, but others less so. A quarter of businesses surveyed by Billtrust reported e-invoicing reduced the number of days accounts receivable remained outstanding, which means suppliers get paid faster and buyers are becoming less delinquent on their bills. Transitioning to an electronic system does involve some up-front expense, but businesses that make the investment typically recoup the expense in as little as six months.

Tech-Savvy
Slowly, embracing innovation is becoming common in B2B operations. Consider cloud adoption rates. Currently, the majority of businesses are using at least one cloud-based application, with an additional 18 percent planning to deploy cloud-based technology within the next year, according to IDG’s 2014 Cloud Computing survey. By the end of 2015, companies not using the cloud will be the minority.

E-billing also has the potential to become the dominant way bills are handled, as 75 percent of businesses plan to expand electronic invoicing and payment over the next 12 months, according to Billtrust. As another driver of change in 2015, invoice automation is changing how businesses communicate. Sensors and other IoT technologies reduce human intervention and allow staff to shift their attentions to tasks machines can’t do. Hours formerly spent handling paper invoices, getting approvals and submitting payment can be replaced with a few mouse-clicks or keystrokes, freeing up time for client-service and innovation.

Billtrust’s research suggests that the benefits of digital procurement strategy cannot be ignored. From boosting customer satisfaction, to saving money, to evolving into the technology of today’s business practices, e-invoicing seems like a no-brainer for the world’s supply chain. So why, as Billentis found, are just 15 percent of the world’s invoices digital?

The attitude expressed by Billtrust’s Rose is one of few excuses. Companies, he said, simply need to bite the bullet and adopt e-invoicing, and should “set a goal and have a defined plan” to get started. The research backs up his assessment. Businesses with a clear strategy, Billtrust found, are twice as likely as their competitors to have an electronic billing adoption rate of at least 50 percent.
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Sustainable Business Travel Programs Increasing in Europe

Sustainable Business Travel Programs Increasing in Europe | Business Travel | Scoop.it

40% or more of European and American companies credit more efficient business processes, a stronger public image and improved employee morale, as the benefits of their investments in sustainability.
Read more at http://www.tourism-review.com/sustainable-business-travel-programs-increasing-in-europe-news4420#B8aZ8mAVZHLySTOh.99

Lauren Grant's insight:

57% of European firms have written sustainability initiatives into their company’s travel policy

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Why most businesses stay small | Business News, Articles & Blogs | SunZu @SunZusocial | By @lyndonx

Why most businesses stay small an explanation after talking to hundreds of business owners
Lauren Grant's insight:

SMEs make up over 52% of the UK's private sector. There are various reasons why businesses stay small including:

- business owners' respect of the work life balance (prefering not working weekends and overtime)

- lack of modern knowledge in terms of how to manage change to fit the business to growing market segments and in turn grow the company

 

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Hospitality Net - Global Research Report Finds That Companies Could Increase Revenue By Investing In More Face-to-Face Meetings

Hospitality Net - Global Research Report Finds That Companies Could Increase Revenue By Investing In More Face-to-Face Meetings | Business Travel | Scoop.it
Crowne Plaza® Hotels & Resorts, part of the InterContinental Hotels Group (IHG®), has released its first-ever Business Meetings in a Modern World global research report, revealing that businesses around the world could be missing out on nearly a...
Lauren Grant's insight:

IHG pioneering research on business meetings concluded that

Meetings in person are 24% more effective

 

- Face to face = more trust is built which means stronger client relationships, and increased trust in the company

 

- Video conferencing has increased due to cost and to save time, but is not as effective as meetings in person. “..there are times when sealing a deal requires a handshake and 'seeing the whites of the eyes' of a business associate”

- Tuesday mornings were identified as best time for a successful business meeting (Uk & US) vs. Monday mornings, best in Asia.

 

- "The findings of this study are based on an internet survey of 2,170 business professionals and meeting attendees across UK, USA, India, China and UAE."

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BTNews: The Business Travel News

BTNews: The Business Travel News | Business Travel | Scoop.it
Lauren Grant's insight:

The new Geneva ‘Economy Flex’ fare offers European travel from Geneva for as little as CHF89 one-way (£62).  The new fare offers greater flexibility too, since bookings can be changed at no additional fee and one piece of baggage is allowed.  The new ‘Economy Light fare’ starts at CHF39 (£27) one-way.

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