The Internet Storm Center, an arm of the SANS Technology Institute, has started collecting reports of fake support calls in an attempt to figure out how prevalent the scam is among computer owners.
Precision IT's insight:
Searching for vendor tech support phone numbers through Google is common. So it's expected for spammers to hop onto the latest behavior trends.
Setting up advertisements with fake phone numbers pretending to be Microsoft support? -- that's pretty clever. We get it, you're busy. So sometimes you may not have all the time in the world to read every thing. The ad looks legit, the call sounds legit, and suddenly you're a victim. And it becomes easier for spammers to target tech-illiterate users. So is it unethical that Google allows fake companies to post their ads with misleading phone numbers?
Just as spammers can be inevitable, what we can guarantee as IT support is that we will always be here to make technology useful, accessible and safe for you.
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