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Disruptive Forces that are Shaping the Future of Technology

Disruptive Forces that are Shaping the Future of Technology | Business Technology Acumen | Scoop.it
Disruptive Forces Shaping the Future of Technology
A Video about the convergence of the IT and operational technology (OT) industries
and how IT leaders must manage converging, aligning and integrat

Via TechinBiz
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Emerging tech is transforming the workplace | ZDNet

Emerging tech is transforming the workplace | ZDNet | Business Technology Acumen | Scoop.it
While smart mobile devices, SaaS, and social software ushered in a wave of major change in the workplace, that's nothing compared to what's coming.

Via Ivon Prefontaine
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Ivon Prefontaine's curator insight, May 8, 2014 9:33 PM

Are we asking the relevant question: "What does this mean?"

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Health Insurance's Customer Experience Imperative - Insurance & Technology

Health Insurance's Customer Experience Imperative - Insurance & Technology | Business Technology Acumen | Scoop.it
Health Insurance's Customer Experience Imperative
Insurance & Technology
New regulations will now allow consumers to be a powerful force in how health insurance plans are ranked, separating "winners vs.
cryanertz's insight:

Don't let the 'Health Insurance' title fool you, this speaks to all insurance companies reality.

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Big data: helping insurance firms target serial fraud - Business Technology

Big data: helping insurance firms target serial fraud - Business Technology | Business Technology Acumen | Scoop.it
Business Technology
Big data: helping insurance firms target serial fraud
Business Technology
Jane Tweddle, industry principal for banking and insurance, SAP UKI, says: “Big data is becoming more and more top-of-mind for insurance.
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Wakenshaw S, Ng I, Venters W, Brown K, Lloyd A, Pym D, Rajarajan M & Speed C (2013) Revisiting Technology Thinking in Service Innovations and Consumer Experiences: An Empirical Research

Wakenshaw S, Ng I, Venters W, Brown K, Lloyd A, Pym D, Rajarajan M & Speed C (2013) Revisiting Technology Thinking in Service Innovations and Consumer Experiences: An Empirical Research | Business Technology Acumen | Scoop.it
Wakenshaw S, Ng I, Venters W, Brown K, Lloyd A, Pym D, Rajarajan M & Speed C (2013) Revisiting Technology Thinking in Service Innovations and Consumer Experiences: An Empirical Research (2 abstracts in Frontiers conference in summer - on latent demand...

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Social Technologies, Communications and Concepts for Marketing

In a move away from traditional marketing, Microsoft partner Richard Harbridge discusses the many ways they use social media to help grow their business.
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Amazing Visions of Future Technologies

Amazing Visions of Future Technologies | Business Technology Acumen | Scoop.it
Some amazing visions of the Future of Technology
A Video featuring some very interesting new emerging technologies of the Future,
some of which are already around today.

Via TechinBiz
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Why user experience and ecosystem will rule the cloud

Why user experience and ecosystem will rule the cloud | Business Technology Acumen | Scoop.it
It’s easy enough to start offering a cloud platform, but doing so successfully is a lot more difficult. James Urquhart explains how Amazon Web Services, Cloud Foundry and others are capitalizing on great user experiences and great ecosystems.

Via Peter Azzopardi, Fang Yang
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Peter Azzopardi's curator insight, May 4, 2014 5:54 PM

Ecosystems are important because they extend the ability of your service to address the needs of a broader range of customers — without having to take all of that work on yourself.

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How Is Technology Affecting Your Business?

WSJ asked CEOs, economists and academics how is technology most affecting your business? Here is what they had to say at the World Economic Forum in Davos, S...
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How to Survive the Next Wave of Technology Extinction - New York Times

How to Survive the Next Wave of Technology Extinction - New York Times | Business Technology Acumen | Scoop.it
How to Survive the Next Wave of Technology Extinction
New York Times
Technologies have always gone belly up, but tech extinctions may become even more common over the next few years.

Via Cyril Tirache, Ivon Prefontaine
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Ivon Prefontaine's curator insight, February 13, 2014 6:43 PM

With the increased pace of obsolescence, or it seems that way, this is an interesting article. What does it mean? It is important in education to consider the skills and attitudes learners must have than the hardware or software. Are we able to adapt to an increasingly complex landscape? And, what does that really mean?

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Creating Magical Customer Experiences

http://www.snowassociates.com Customer Service expert Dennis Snow discusses the difference between a task mentality and an experience mentality in creating "...
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