Business Processing Outsourcing
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The Faceless Army: Filipino Call Centers

The Faceless Army: Filipino Call Centers | Business Processing Outsourcing | Scoop.it
As the sun sets in Manila, some Filipinos get ready to start their workday at a Filipino call center.
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How Necessary Is A Hybrid Technical Support Service For A Call Center? | The Magellan Solutions Blog

How Necessary Is A Hybrid Technical Support Service For A Call Center? | The Magellan Solutions Blog | Business Processing Outsourcing | Scoop.it
Written by: John Borillo Technology plays a significant role in operating a business either big or small. It is utilized in communicating
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Want to Care for Your Customers? Keep Them in the Know

Want to Care for Your Customers? Keep Them in the Know | Business Processing Outsourcing | Scoop.it
Many companies nowadays harp on how they care for their customers. Not a few of them even place it boldly as their tagline—that they care for their customers. Yet one wonders, what does this really…
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