About a third of companies based in Asia-Pacific are expecting to make changes to their HR departments with a view to improve processes and have greater efficiencies, according to a new survey.
The 2013 HR Service Delivery and Technology Survey, by Global professional services company Towers Watson, showed that investment in HR technology such as mobile applications would be a priority and companies were planning to review their HR processes.
At a glance, the survey loks at:
What are the four key themes that HR service delivery and technology professionals need to consider in 2013 and 2014?
How is technology affecting the role of the HR professional in large organizations?
What are the next steps HR leaders should consider when planning their 2014 budgets?
When your to-do list becomes a monster, and an item next to a checkbox will actually take a long time and multiple people to complete, you need more than a checklist to keep track of it. What you really have is a project, and ...
To build on the opportunities that today’s hyperconnected and social consumer as well as new distribution platforms offer, agencies and brands need to move away from thinking about branded content and embrace true storytelling.
(We're revisiting this article from a few years back so as to make the point regarding ownership of digital marketing...)
B2B companies, for instance, use key account managers and global account directors to focus on meeting customers’ evolving needs, rather than selling specific products. IBM organizes according to customer needs, such as energy efficiency or server consolidation, and coordinates its marketing efforts across products for a particular customer. Instead of focusing on short-term product sales, IBM measures the practice’s performance according to long-term customer metrics.
Large B2B firms are often advanced in their customer orientation, and some B2C companies are making notable progress. Increasingly, they view their customer relationships as evolving over time, and they may hand off customers to different parts of the organization selling different brands as their needs change.
Customer relationship management has been increasingly taken on by companies’ IT groups because of the technical capability CRM systems require, according to a Harte-Hanks survey of 300 companies in North America: 42% of companies report that CRM is managed by the IT group, 31% by sales, and only 9% by marketing. Yet CRM is, ultimately, a tool for gauging customer needs and behaviors—the new customer department’s central role. It makes little sense for the very data required to execute a customer-cultivation strategy to be collected and analyzed outside the customer department. Of course, bringing CRM into the customer department means bringing IT and analytic skills in as well.
"With over 200 million devices upgraded to Apple’s iOS 7 in just five days, it is clear that Apple has another success on its hands. Revamped in just eight months (an unheard of timeframe for an OS redesign), iOS 7 represents the first major software release under Sir Jony Ive’s leadership of Apple’s software group. Throughout the new OS, his influence is easily identifiable, in both good ways and bad.
"iOS 7 represents a final and emphatic break from skeuomorphism – design that takes its cues from physical objects — something that has been a raging debate in design circles for years. (You can read about it here, here, here, and here.) But within this break from skeuomorphism lies a great commitment to realism. This iteration of iOS is easily the most intricately tied to the iPhone hardware. Its connections to the sensors of the device allow it to behave according to the laws of physics, making it feel of this world, as opposed to drawing on simple visual metaphors.
"This, more than anything, represents both the true breakthrough of iOS 7 and is the primary evidence of Sir Ives’ touch. For years, Ive has obsessed as much about the internal construction of Apple hardware as he has over the external design (jump to minute 3:25 of this video to hear him gush about a thermal system). This unrelenting focus on the marriage of a device’s internal workings with its external experience is what gives Apple products their specific appeal and quality. Ive has done the same thing with iOS, obsessing over the internals of the phone and building an operating system that takes the maximum possible advantage of them. The result is an OS that feels alive, responsive, and modern."
7 Hottest Trends In HR Technology Forbes I'm heading out to Las Vegas now for #HRTechConf. It's always a fascinating and elucidating experience, and a chance to catch up with friends, clients and colleagues.
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.