Business Leadership
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Language Means Business

Language Means Business | Business Leadership | Scoop.it

 

People say that business is all about relationships, but the truth is that business is really all about communication. Communication is key to virtually every aspect of business—from acquiring and retaining customers to improving employee engagement and performance. At the most fundamental level, business can’t happen without communication. This is even more true in the era of globalization. As geographic borders become porous and the world flattens, effective communication with customers, employees, partners, suppliers, and other stakeholders across the globe becomes essential to successfully running a company.


A simplistic approach to this issue (and one adopted by some less-progressive companies) is to assume that everyone will speak English, including all potential customers and employees. After all, English is the lingua franca of much of the world, and the language you happen to be reading this article in. Yet given the accelerating pace of globalization, and the rising influence of many non-English-speaking countries, the flaws in this thinking start to show.


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The Learning Factor's curator insight, May 21, 2013 5:31 PM

People say that business is all about relationships, but the truth is that business is really all about communication.

Pushpa Kunasegaran's curator insight, May 21, 2013 8:30 PM

It is a Global village!

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How to Build Leadership Trust

How to Build Leadership Trust | Business Leadership | Scoop.it

What do employees really want from company leaders? The answer may surprise you — and, more important, may prompt you to change some of your practices.


“I don’t think the people who work for you want you to be an optimist anymore,” says GE CEO Jeff Immelt. “They want you to be realistic. They don’t want hollow promises, they want action: What’s your plan, and how are you going to solve problems?”


The hallmarks of what Immelt calls “positive leadership” are authenticity, transparent communication, a focus on the future, and the ability to solve problems and take action.


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The Learning Factor's curator insight, May 19, 2013 5:00 PM

Great leadership is built around trust. How truthful CEO communication can build better team alignment and productivity at your company.

John Michel's curator insight, June 16, 2013 9:30 PM

Recent management studies support the idea that workers respond best not to cheerleading or a continuous stream of happy talk, but to evidence of a strong connection between words and deeds. Employees are much more likely to trust their immediate supervisors than top corporate executives, according to global consulting firm Blessing White. Why? Because employees can match what managers say with what they do. That’s more difficult to do given the layers of management that may separate them from top leaders, which makes it imperative that top leaders spell out specific actions the company will take, explain why, and offer proof that such actions have been taken.