BI Revolution
Follow
Find tag "ORM"
15.5K views | +2 today
BI Revolution
Marketing Truth via Data
Your new post is loading...
Your new post is loading...
Scooped by Martin (Marty) Smith
Scoop.it!

Set Up a Social Media Listening "Radar" Like This [Infographic] To Listen, Engage & Respond (LER)

Set Up a Social Media Listening "Radar" Like This [Infographic] To Listen, Engage & Respond (LER) | BI Revolution | Scoop.it

Build your own free social media command center: free tools to listen, engage and respond #infographic #socialmedia

Marty
More and more I think the only way to manage the NOWness of Internet marketing is with a real time setup like this.


Put your favorite searhes on one screen, your Online Reputation Management on another and competition on the third then rinse and repeat until you can't miss anything and before you know it the wall if full of monitors (sort of like the Network Operations Center at Atlantic BT will take a picture of that soon).  

more...
No comment yet.
Scooped by Martin (Marty) Smith
Scoop.it!

Social Media: An Online Reputation Management Blind Spot For Many Corporations [Infogrpahic]

Great infographic on how SMM is a corporate blind spot. 

Martin (Marty) Smith's insight:

Great data here that confirms theGreat Social Customer Service Race Study Software Advice shared on the Atlantic BT Blog:

Great Social Customer Service Race - How Social Changes Service 

http://www.atlanticbt.com/blog/social-service-how-social-media-is-changing-customer-service/  

more...
Jeff Domansky's curator insight, December 31, 2012 1:33 PM

Let's just say there are still social media ostriches in the C-suite.