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4 Ways Great Customer Service Will Grow Your Business

4 Ways Great Customer Service Will Grow Your Business | Business Improvement | Scoop.it
Daniel Watson's insight:


The customer is every business owners reason for being, yet many business owners do not place customer service at the top of their list of priorities, leading to the development of business cultures that are not customer centric.


Given the level of competition today, and the ease at which customers can move their loyalties, it is vital for business success to ensure customer service is the best it can be at all times.


This excellent article, suggests that putting the effort into customer service is one of the things that will give a business real advantage over other businesses and also help business growth, and it offers four ways to ensure that customer service can be built into the bedrock of your business operations.

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malek's curator insight, December 9, 2013 8:11 AM

Don’t be afraid to experiment with community platforms to get conversation flowing about a new product or service, and you may be able to build a community of users that can answer customer inquiries on your behalf.

Sigrid de Kaste's curator insight, December 10, 2013 10:01 PM

Without customers you have no business...so know what great customer service is to your customers...not you!

Kas Gadsden, MBA's curator insight, December 16, 2013 10:01 PM

#customerservice

Business Improvement
Business Advice Professionally Filtered for Quality and Relevance to Owners and Managers of SME Businesses
Curated by Daniel Watson
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Business Improvement - Intro

Business Improvement - Intro | Business Improvement | Scoop.it


 

The Business Improvement topic, is an ever growing collection of professionally filtered, quality business improvement advice, curated specifically for the owners and managers of small to medium sized business enterprises in the English speaking world.

 

If you find this topic useful to your business, please follow it and share this link http://www.scoop.it/t/business-improvement with other business owners in your network.

 

Comments on articles are always welcome, as are suggestions for improvement of this topic, but please refrain from spamming as all such activity will be immediately deleted, and the perpetrators reported to the Scoop.it team.


Daniel Watson's insight:

 

This Business Improvement topic is fully searchable.


Simply click on the funnel symbol in the tool bar and enter your search term or phrase, or alternatively scroll down the extensive list of key words to find the closest match to your query.

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20 Ways to Improve Employee Performance

20 Ways to Improve Employee Performance | Business Improvement | Scoop.it
Daniel Watson's insight:


Are your employees engaged to the level that you want to see for the sake of the future of your business?


Would your business benefit from even a small increase in the performance of each of your employees?


Have you run out of ideas for increasing employee engagement levels and improving the performance of some or all of your employees?


Could you implement to good effect, some of the means outlined in this excellent short article, and see the required results?

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Jeremy Barton's curator insight, Today, 2:07 AM

Some useful tips here that will make a difference.

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5 Tips for More Effective Brainstorming

5 Tips for More Effective Brainstorming | Business Improvement | Scoop.it
Daniel Watson's insight:


Still looking for business improvement ideas in the same places you have always looked?


Are you struggling to come up with new ideas to help your business grow?


Are you using the same brainstorming methodology you have used since you started your business?


Are you open to trying any of the five tips (tip 5 is an interesting one that not many use) to more effective brainstorming, that you may not be using, and which are outlined in this good article ?

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BSN's curator insight, November 25, 6:01 AM

5 Tips for More Effective Brainstorming.

#businessideas #brainstorming

Pierre-André Fontaine's curator insight, November 25, 5:44 PM

ajouter votre aperçu ...

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10 Simple Data Security Tips

10 Simple Data Security Tips | Business Improvement | Scoop.it
Daniel Watson's insight:

Are you clueless when it comes to working out how to protect all of the data flowing in and out of your business?


Are your employees fully security conscious and do they understand the business risks of not properly following data security policies?


Are you aware that it is more dangerous to keep your data onsite rather than in the cloud?


Would you be prepared to assess 10 simple data security tips for small businesses, as outlined in this excellent article, and then implement those that will help your business to do a better job of data protection?

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Accelerate Growth for Your Business by Doing Just Three Things

Accelerate Growth for Your Business by Doing Just Three Things | Business Improvement | Scoop.it
Daniel Watson's insight:


Is your business growth totally dependant on you as the business owner making it happen?


Have you struggled to create and manage successful sales teams to drive business growth?


Do you tend to try to chase down every opportunity to make a sale?


Do you think the three step business growth process, as outlined in this excellent article, will change the way you go about growing your business in future?

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10 Steps to Successfully Executing a Good Idea

10 Steps to Successfully Executing a Good Idea | Business Improvement | Scoop.it
Daniel Watson's insight:


Does your business struggle when it comes to turning your great ideas into reality?


Have you wrestled with the implementation aspects of turning a good idea into a profitable product or service?


Do you know why so many good ideas never reward the creators of the ideas in a monetary sense?


Would information on how to successfully execute a good idea, as outlined in this excellent article, be useful to you and your business the next time you try to implement a great idea?

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Karen E Smith's curator insight, November 10, 9:45 AM

Education learns from business and business learns from education.

Pablo González's curator insight, November 11, 2:09 PM

agregar su visión ...

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Why Busy Isn't Always Productive

Why Busy Isn't Always Productive | Business Improvement | Scoop.it
Daniel Watson's insight:


Do you end every day drained of energy from a lot of activity, but with little real progress made in moving your business forward?


Do you spend all day jumping from one activity to another, all the time trying to multi-task, so that you can be more effective?


Do you find it difficult to focus on what really matters to the success of your business?


Are you willing to take on board the points raised in this excellent article, that if persued, will make your days more productive and less draining?

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lerrymcgerr's curator insight, November 4, 2:23 AM

Arihant Arshiya,Arihant Arshiya Khopoli,Arihant Arshiya Mumbai,Arihant Arshiya Navi Mumbai,Arihant Arshiya Arihant Superstructures Ltd

Library@NYP's curator insight, November 8, 10:19 PM

It is important to focus on our goals especially during busy periods and stressful times to avoid burnout.

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How to Write a Killer Business Plan

How to Write a Killer Business Plan | Business Improvement | Scoop.it
Daniel Watson's insight:


Are you a business owner sailing the rocky seas of business without the guidance provided by a business plan?


Do you understand the benefits that a business plan of even a rudimentary nature can provide to a business at any stage of its development?


Have you avoided putting your plans down on paper due to a lack of  knowlege about how to prepare a basic business plan?


Armed with the guidance provided by this excellent article, will you put aside some time, and craft a business plan for your business?

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Miklos Szilagyi's curator insight, October 28, 4:42 AM

And this good and short reminder how to put together a pretty good business plan? 5 minutes to read it...:-))) it is the business plan factory time, I know, I've done it, I've coordinated it for 20 years...:-)))

Sieg Holle's curator insight, November 1, 9:13 AM

No plan no results? Govern chaos

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How To Fix the 7 Mistakes Your Brain Makes Every Day

How To Fix the 7 Mistakes Your Brain Makes Every Day | Business Improvement | Scoop.it
Daniel Watson's insight:


Are you aware that your brain is not perfect and it makes mistakes everyday that hold you back from achieving all you want out of life?


Do you know that you can train your brain not to make these kind of mistakes?


What differences do you think will be made to your life and what you are capable of achieving if you could change the way your brain thinks at crucial times?


Would you entertain adopting the great suggestions contained in this excellent article that help overcome the seven common mistakes that your brain makes everyday?

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Audrey's curator insight, October 15, 2:52 PM

Basically you need to calm down, close your eyes, take deep breaths and practice mind control by meditating.  Just  see some beautiful ,mountains, skies or any natural part of the environment and just enjoy.........

Yaser Hammad's curator insight, October 16, 1:50 PM

Wie: Ieder mens

Wat: Mistaking from the brain

Waar: Overal op elke plek ter wereld

Waarom: Het menselijk brein laten nadenken

Wanneer: Elk tijdstip van de dag

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How To Build A Business Where Everyone Thrives

How To Build A Business Where Everyone Thrives | Business Improvement | Scoop.it
Daniel Watson's insight:


Would you regard your business as a thriving enterprise?


Is being involved in a business where everyone concerned thrives one of your goals?


Do you know how to build a thriving business where all involved thrive and grow?


If your business is yet to reach these lofty heights, this excellent article from Forbes which outlines a set of principles and values to follow, will point you in the right direction.

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Jacob M Engel's curator insight, October 12, 1:45 PM

I couldn't agree more. In my book The Prosperous Leader I quote many with the same philosophy...

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How to Grow a Successful Facebook Business Page

How to Grow a Successful Facebook Business Page | Business Improvement | Scoop.it
Daniel Watson's insight:


Have you been thinking about creating a Facebook Page for your business or do you currently have have a poorly performing page you would like to improve?


Are you a business owner who sees the benefits of having a well performing Facebook Page but are not sure how to make this happen?


Can you schedule 10-15 minutes each day to do the work needed to maintain a presence for your Facebook Business Page?


If you have answered yes to all of the above, then this good article which offers 10 tips to help your business to reap the benefits of a successful Facebook Business Page, is one you should read.

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anastasia solovyeva's curator insight, October 2, 2:48 AM

0

Alain Theriault MBA's curator insight, October 2, 11:07 AM

The game is constantly changing but one thing remain, a FB page is one powerful tool for B2C after sales services and experience1

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The Four Roots of Engagement

The Four Roots of Engagement | Business Improvement | Scoop.it
Daniel Watson's insight:


Are you winning the battle to engage all of your employees in the pursuit of your business objectives?


What do you think four of the most critical elements that lead to high levels of employee engagement might be?


Do you have a road map to assist you on the path to improved level of employee engagement?


Do you practice each of the four suggested methods of engagement outlined in this excellent article?


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How to Compete with Larger Businesses

How to Compete with Larger Businesses | Business Improvement | Scoop.it
Daniel Watson's insight:


Is your business competing head on with larger businesses?


Do you feel like you are continually beating your head against a brick wall in your efforts to best your larger competitors?


Do you know the four ways that you can effectively compete with and even beat a larger competitor?


Do you think that the four good suggestions in this article will load the odds more in your favour when you compete against a larger business in future?

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Eric Frykman's curator insight, September 23, 4:36 PM

This article has a four point list:

1) Credibility

2) Product

3) Service

4) Price

 

This was not written by anyone in sales, as #4 should be off the table completely. Product is "do you have more bells" and Service is "can you be better than your competition."

 

None of this is useful to a small company competing against a giant.

 

What you really need is to build 

5) VALUE

 

I.e. Why are you here - what pain are you solving? How are YOU my savior? How do you fix all my problems and help me get to sleep at night? 

 

That's how you compete and become a giant-killer. Focus your story around Value, and you'll win every time.

Angela Heath's curator insight, September 24, 5:44 AM
Competing against large businesses can be a challenge. Don't be intimidated. This article has some good suggestions.
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How to Drastically Improve Your Time Management

How to Drastically Improve Your Time Management | Business Improvement | Scoop.it
Daniel Watson's insight:


Are you someone who struggles to effectively manage your time?


Is your day full of constant distractions?


If you could more effectively manage your time, and cut down on distractions, how much better would your business perform?


If the key tip, as outlined in this excellent article, was guaranteed to make a huge difference in your productivity, is it something you would immediately adopt and practice until it became an ingrained habit?

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