An online magazine by Bovee & Thill, the only authors who provide fully integrated coverage of Business Communication 2.0 in each of the business communication textbooks they write. For more information about Bovee & Thill texts and the exclusive, superior coverage they give to Business Communication 2.0, social media, and electronic communication, visit http://blog.businesscommunicationnetwork.com. For instructor examination copies, go to http://blog.businesscommunicationnetwork.com/texts, or write to firstname.lastname@example.org. To find your local sales representative, go to http://www.pearsonhighered.com/educator. To contact the authors, send an email to email@example.com.
Social media is not about technology but about relationships.
Note: Prepare your students with the knowledge and skills they will be expected to have when they enter tomorrow’s workplace.
The Bovée/Thill series are the only texts to address the new social communication model that is revolutionizing the way businesses communicate.
New media ideas and tools are woven into the fabric of every chapter to illustrate the changing ways people are communicating on the job. Writing examples are shown in every major electronic business communication medium, and students get practical advice, annotated examples, and multiple practice opportunities for creating blog postings, social networking messages, instant messages, podcasts, webpages, and wiki content.
For more information about Bovée/Thill textbooks, visit their blog.
Customer support platform Zendesk has released some interesting details in a 2011 study and infographic. The study shows that businesses and consumers are both using the social media platforms to communicate and customer support.
As a way of promoting their services, Dutch company, the appropriately titled Video Infographs, have compiled a short video infographic of the major stats for all social media sites, including Facebook, Twitter, Foursquare, Instagram, Youtube, LinkedIn and Google+.