Business change
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Business change
Getting ahead of the curve in business
Curated by David Hain
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Rescooped by David Hain from What I Wish I Had Known!

The Full New York Times Innovation Report

The New York Times' Innovation Report in its full-color version that was handed out to employees.

Via Anita
David Hain's insight:

An innovation case study unfolding in real time!

Anita's curator insight, May 17, 2015 9:00 PM

The more you read of this report, the more you can learn and apply


EventumDesign's curator insight, May 19, 2015 4:55 PM

añada su visión ...

Rescooped by David Hain from Quotes!

The Heart of Innovation: 15 Great Quotes on the Importance of Asking the Right Question

The Heart of Innovation: 15 Great Quotes on the Importance of Asking the Right Question | Business change |

As a facilitator of the creative process, I continue to be astounded by how few organizations have any kind of process in place to PAUSE, reflect, and make sure they are coming up with the right questions. Apparently, I'm not alone.

Via Ariana Amorim, The BioSync Team
David Hain's insight:

Moat great development experiences end in better questions rather than answers!

The BioSync Team's curator insight, February 7, 2014 12:48 PM

We thought that we had the answers, it was the questions we had wrong.


Read more ...

Rescooped by David Hain from Business Brainpower with the Human Touch!

Outsourcing Business Processes for Innovation

Outsourcing Business Processes for Innovation | Business change |
Many companies pursue business process outsourcing to trim costs. But it can evolve into much more.


The number of companies that outsource critical business processes to outside suppliers has been growing significantly worldwide. In 2012, companies outsourced some $309 billion of services — activities including finance and accounting, human resource management, procurement and legal services — and the overall volume has been growing at a rate of around 25% annually.


Although many organizations initiated business process outsourcing (BPO) as part of an effort to reduce costs or acquire new skills, it has since evolved into much more. In relationships companies classify as high-performing, service providers deliver substantial long-term improvements to the client’s operating efficiency and strategic performance.


These types of innovations require companies and service providers to work together. BPO providers do not need incentives to improve their own revenue or margins, but they do need them to focus on the client’s performance. While partners may incentivize innovation by using mechanisms such as productivity targets, allocating innovation days and agreeing to gain share on innovation projects, innovation won’t happen unless clients and providers implement a more comprehensive process that combines acculturation across different organizations, an engaging method for generating ideas, adequate funding and a system for managing change.

Via The Learning Factor
MTD's curator insight, April 29, 2013 7:11 AM

Can you ever truly outsource innovation? Should you? 

The Learning Factor's comment, April 30, 2013 7:55 PM
Good question. Dynamic innovation in BPO is an intensely collaborative endeavor. In high-performing business-process outsourcing relationships, companies and service providers work together to foster innovation.
MTD's comment, May 2, 2013 5:17 PM
You're absolutely right, of course. The target of pure savings is ultimately a short-term goal and often backfires. If you're outsourcing processes that are core to your business, you had better be certain you'll achieve those savings as well as topline growth - as you say, through real innovation and positive change.
Rescooped by David Hain from Business Brainpower with the Human Touch!

The Innovation Bottom Line

The Innovation Bottom Line | Business change |
A BCG–MIT Sloan Management Review survey found that 23 percent of companies are not only profiting from their sustainability efforts but also changing their business models to generate that profit.


Sustainability is paying off for a growing number of companies, according to our fourth annual survey of executives and managers, conducted jointly with MIT Sloan Management Review. Thirty-seven percent of respondents say that sustainability-related actions have added to their company’s profit, up 23 percent from the previous year.


This increase owes much to business model innovation. Nearly half of the companies have changed their business models as a result of sustainability opportunities—a 20 percent jump over last year. This type of innovation addresses the fundamental choices a company makes about what it is offering to whom, as well as how it leverages its value chain, cost models, and organization. Such changes are significant, but no less so than the changes facing businesses.

Via The Learning Factor
Grenoble-Isère's curator insight, March 8, 2013 5:25 AM

Je mets en avant ce qui me plait dans l'article : "To understand what it takes to make sustainability a boon rather than a burden, it helps to look at the companies that are not only profiting from their sustainability efforts but also changing their business models to generate that profit. We call them Sustainability-Driven Innovators, and they make up 23 percent of our survey respondents."

Ferez-vous le pari du durable prochainement ?

Rescooped by David Hain from Business Improvement!

You Don't Need a PhD to Innovate

You Don't Need a PhD to Innovate | Business change |

Many small business owners don't honestly believe that they can be innovative enough to make a difference to their business outcomes, yet if you were to suggest that they lacked the ability to think, their reaction may not be positive.


The point is that, if you are capable of thinking, you are capable of being innovative in your approach to addressing your business problems.


This excellent article from Harvard, provides guidance by way of a number of examples, and suggests that you can simply build a great business by asking "why" more often.

Via Daniel Watson
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Rescooped by David Hain from Just Story It! Biz Storytelling!

Creativity, Innovation, and Storytelling For Business Success

Creativity, Innovation, and Storytelling For Business Success | Business change |

“We're taught to think that all great minds think alike. While this may have worked during pre-21st century industrial times, this is no longer the case today”

Via Karen Dietz
David Hain's insight:

We're hardwired for stories since cavemen. A 21c communication necessity for change, for sure!

Karen Dietz's curator insight, May 13, 2015 11:17 AM

Now here's a piece coming from the worlds of creativity and education about the necessity for storytelling -- but it is directly applicable to business.

As you read the article by Menno van DijkLaurie Kemp, whenever the words "education" or "school" are mentioned, simply substitute the word "business" and you'll get their points. 

The authors discuss research from the journal of Creativity And Innovation Management. The focus of the research was how storytelling skills build creativity and innovation abilities. There's even a link to the original research article that you can download for free.

And a business's competitive edge today is in creativity and innovation, right? In fact, that's the competitive edge for the US economy in the global marketplace.

The research focuses on storytelling in schools. But if it's good for students, it's good for business.

The take away? If you are in business of any size, training in storytelling could be a key to your sustainable future. If you are a consultant or coach, adding storytelling skills to your repertoire could keep your pipeline fed (but get trained in storytelling first, please).

Storytelling, creativity, innovation -- go forth and prosper!

This review was written by Karen Dietz for her curated content on business storytelling at 

Rescooped by David Hain from Excellent Business Blogs!

Has Apple Given Up On Innovation?

Has Apple Given Up On Innovation? | Business change |

Once a company renowned for breaking new ground, Apple is turning into a typical American corporation. Great insight into the evolution of Apple's business model.  

Via Kenneth Mikkelsen
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Rescooped by David Hain from The Daily Leadership Scoop!

Why We're So Afraid of Change ~ What Holds Businesses Back - Forbes

Why We're So Afraid of Change ~ What Holds Businesses Back - Forbes | Business change |

"Embracing change requires you yourself to experience the changes you’re asking your organization to undergo."


Our client is now desperately hoping his division’s leaders will embrace change, maybe even a Blue Ocean Strategy. They’ve reached a dangerous tipping point that could risk the future of their business.



To ignite change, you need to do it yourself first.



Via Deb Nystrom, REVELN, Bobby Dillard
Deb Nystrom, REVELN's curator insight, April 9, 2013 2:52 PM

Any Blue Ocean change practitioners out there who wish to comment on their client experience of "do it yourself first?"  ~  Deb

John Michel's curator insight, April 10, 2013 8:04 AM

In 2009, Steve McKee published “When Growth Stalls” in which he notes that 41.2% of nearly 5,700 companies he studied stalled in the previous decade. The number of reasons why are staggering, namely: a failure to focus, no competitive point of difference, and weak brand images and identities, to name just a few.

Given this reality, we can turn to science to explain why businesses stagnate. Growing research from the neurosciences and cognitive sciences reveal that change really is difficult for humans. Resistance comes from three forces:

Rescooped by David Hain from KM Insights!

The Trouble with Measuring Innovation

Traditional metrics used to evaluate the effectiveness of corporate innovation programs often distort reality.
Via Dick Cheuk
Dick Cheuk's curator insight, December 17, 2012 12:44 AM

This article points out some problems of current measurement for innovation.  Organisations always think the end result of innovation is a new product or service and that is the only thing they need to measure.  However, other important results from innovation such as new capabilities learned by their employees are somewhat missing from the picture.

Rescooped by David Hain from Business Improvement!

Guy Kawasaki's 5 Innovation Tips

Guy Kawasaki's 5 Innovation Tips | Business change |

Businesses that are truly innovative, can get the jump on their competitors in the race for market share, and ultimately greater business success.


Small businesses can be more innovative than their larger competitors, as they have the ability to make faster decisions, and are generally able to quickly implement those decisions.


This good article, reporting a recent forum featuring Guy Kawasaki, lists five innovation tips provided by the man himself.

Via Daniel Watson
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