Business change
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Want A Crash Course In Stanford's Design Thinking? Here it is for free (Pt. 1 Empathy)

Want A Crash Course In Stanford's Design Thinking? Here it is for free (Pt. 1 Empathy) | Business change | Scoop.it
The Institute of Design (D.School) at Stanford has become one of the most talked about institutions recently because of the methodology they are spreading around the world to improve our lives thro...

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5 Ways to Become a Master Storyteller

5 Ways to Become a Master Storyteller | Business change | Scoop.it
A great brand is a story well–told. Whether you're a high school student, intern, CEO, entrepreneur or job-seeker, you need a good brand, especially in this climate. And to develop a good brand, you have to be a great storyteller.

Here are five tips to make sure your brand (and your business) become a best-seller.
David Hain's insight:

Good storytellers are sense makers. Sense making is a critical component of change. How good is your story?

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Ian Berry's curator insight, May 27, 8:22 PM
Like David Hains insight that storytellers are sensemakers
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20 Global Startups That Are Changing The World

20 Global Startups That Are Changing The World | Business change | Scoop.it
There are plenty of reasons why businesses give back or have a social enterprise business model. A common thread, though, is that the company founder has a personal connection with the cause in question.
Whether they saw a need, were touched by a situation or angered by the unfairness of it all, these people acted to create a solution. More often than not, their companies solve more than one problem, and really do change the world.
Read on to see how 20 businesses across the globe are saving lives and making those lives better every day. You’ll be inspired.
David Hain's insight:

Some great stories of social enterprise on a mission to change their world!

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10 Principles of Change Management

10 Principles of Change Management | Business change | Scoop.it
Long-term structural transformation has four characteristics: scale (the change affects all or most of the organization), magnitude (it involves significant alterations of the status quo), duration (it lasts for months, if not years), and strategic importance. Yet companies will reap the rewards only when change occurs at the level of the individual employee.

Many senior executives know this and worry about it. When asked what keeps them up at night, CEOs involved in transformation often say they are concerned about how the work force will react, how they can get their team to work together, and how they will be able to lead their people. They also worry about retaining their company’s unique values and sense of identity and about creating a culture of commitment and performance. Leadership teams that fail to plan for the human side of change often find themselves wondering why their best-laid plans have gone awry.

No single methodology fits every company, but there is a set of practices, tools, and techniques that can be adapted to a variety of situations. What follows is a “Top 10” list of guiding principles for change management. Using these as a systematic, comprehensive framework, executives can understand what to expect, how to manage their own personal change, and how to engage the entire organization in the process.
David Hain's insight:

People matters - the kernel of successful change principles. Some sound principles here.

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The new rules of strategic relational engagement - Thap

The new rules of strategic relational engagement - Thap | Business change | Scoop.it
Successful businesses have moved from a transactional foundation (where enterprises serve their own benefit) to a relational foundation (which acknowledges that interdependence among a diversity of parties is essential for sustainable success).  Dramatic new technological communications, evolving national and international business models, political upheaval, economic instability, environmental impact, and the emergence of the BRIC-and-beyond nations, now demand improved engagement between business leaders and their myriad stakeholders.
 
A broad spectrum of stakeholders has a direct impact on your core business.  That’s why I call my technique “Strategic Relational Engagement” (SRE) because incorporating meaningful relationships into your business can transform stakeholder fear and/or animosity into understanding, productivity and strategic impact.  In a shareholder environment in which annual growth is expected (achievable or not), all-out strategic relational engagement of stakeholders is the only path to satisfaction of shareholders and stakeholders.
 
Business leaders’ assumptions (often prejudices) about the capacity and validity of stakeholders – inside or outside the company – weaken the leaders’ ability to make wise decisions.  When they rise above such bias and engage all stakeholders, they strengthen their decision-making and status.  Economic Science Nobel Laureate, Michael Spence, emphasizes inclusiveness as key to sustainable growth – and SRE is a critical for achieving inclusiveness.
David Hain's insight:

Good case study on how to build relationships for change, from @Nadine Hack, who has spent a lifetime doing so!

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5 steps to avoid failure with technology implementations

Whenever people talk about business transformation, they talk about people, process and technology in that order—and there’s a lot to talk about, as technology creates business opportunities that continue to redefine healthcare. From sophisticated predictive analytics models to the simpler products and consumer-driven choices that provide information, technology tools are at the heart of the healthcare revolution.

So why do so many of these transformational projects face a challenging implementation, with planning difficulties and expensive disappointments that defy the best scheduling and budget intentions? The emphasis on investing in “tech for success” may be misplaced, and failing to make the investment in people is the root cause of why so many technology-enabled healthcare transformations fail.
David Hain's insight:

Business Transformation? Forget the tech, focus on the humans!

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Who rules the world? America is no longer the obvious answer

Who rules the world? America is no longer the obvious answer | Business change | Scoop.it
In the contemporary global order, the institutions of the masters hold enormous power, not only in the international arena but also within their home states, on which they rely to protect their power and to provide economic support by a wide variety of means.

When we consider the role of the masters of mankind, we turn to such state policy priorities of the moment as the Trans-Pacific Partnership, one of the investor-rights agreements mislabeled “free-trade agreements” in propaganda and commentary. They are negotiated in secret, apart from the hundreds of corporate lawyers and lobbyists writing the crucial details. The intention is to have them adopted in good Stalinist style with “fast track” procedures designed to block discussion and allow only the choice of yes or no (hence yes).

The designers regularly do quite well, not surprisingly. People are incidental, with the consequences one might anticipate.
David Hain's insight:

The world order is changing, here's a thoughtful  and profound view of some of the players and paremeters. HT @LeadershipABC!

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Disrupting beliefs: A new approach to business-model innovation 

Disrupting beliefs: A new approach to business-model innovation  | Business change | Scoop.it
Let’s face it: business models are less durable than they used to be. The basic rules of the game for creating and capturing economic value were once fixed in place for years, even decades, as companies tried to execute the same business models better than their competitors did. But now, business models are subject to rapid displacement, disruption, and, in extreme cases, outright destruction. Consider a few examples:

Bitcoin bypasses traditional banks and clearinghouses with blockchain technology.
Coursera and edX, among others, threaten business schools with massive open online courses (MOOCs).1
Tencent outcompetes in Internet services through microtransactions.
Uber sidesteps the license system that protects taxicab franchises in cities around the world.
The examples are numerous—and familiar. But what’s less familiar is how, exactly, new entrants achieve their disruptive power. What enables them to skirt constraints and exploit unseen possibilities? In short, what’s the process of business-model innovation?
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ONS Public Policy Forum 20 April 2016

The April Public Policy Forum focuses on how UK households are faring now and what has changed over the last decade. 

Drawing from a range of the most recent ONS outputs we explore topics such as inequalities in income, debt and wealth and changes in the value of unpaid household activities, such as caring and volunteering.  
David Hain's insight:

Some fascinating social change statistics frrom the Office of National Statistics - a muvh more user friendly resource these days!

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How GE Exorcised the Ghost of Jack Welch to Become a 124-Year-Old Startup

How GE Exorcised the Ghost of Jack Welch to Become a 124-Year-Old Startup | Business change | Scoop.it
“People didn’t think this management team would drive an aggressive transformation of the business. But that’s exactly what’s happening.”
David Hain's insight:

Living case study of GE transformation efforts. Fascinating!

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Strategy, not Technology, Drives Digital Transformation

Strategy, not Technology, Drives Digital Transformation | Business change | Scoop.it
Digital success isn’t all about technology: The 2015 Digital Business Global Executive Study and Research Project by MIT Sloan Management Review and Deloitte identifies strategy as the key driver in the digital arena. Companies that avoid risk-taking are unlikely to thrive and likely to lose talent, as employees across all age groups want to work for businesses committed to digital progress. The report is online and in PDF form, with a Digital Business Interactive Tool to explore the data set.
David Hain's insight:

Digital disruption sounds sexy - but tools without a strategy are just gimmicks!

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Graham Clark's curator insight, April 1, 8:26 AM

Digital disruption sounds sexy - but tools without a strategy are just gimmicks!

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Innovation Leadership – Nine critical functions. 

Innovation Leadership – Nine critical functions.  | Business change | Scoop.it
Innovation leadership refers to the different leadership styles needed to influence employees’ innovative behaviour to generate creative ideas that promote innovative products, services, and solutions in organisations.

This style of leadership is one that fosters the following nine dimensions which are critical to promote a climate conducive to creative thinking and organisational innovation. The corresponding questions for each dimension will assist you to determine how many boxes you can tick, and whether innovative leadership is happening within your team/organisation.   
David Hain's insight:

Are you serious about Innovation? How many boxes can you tick? ~ Sebastien Salicrou

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Bobby Dillard's curator insight, March 30, 3:34 PM

Are you serious about Innovation? How many boxes can you tick? ~ Sebastien Salicrou

Paul Hobcraft's curator insight, March 31, 4:10 AM

Are you serious about Innovation? How many boxes can you tick? ~ Sebastien Salicrou

emma's curator insight, April 2, 1:35 AM

Are you serious about Innovation? How many boxes can you tick?

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Successful Movements All Have 3 Acts

Successful Movements All Have 3 Acts | Business change | Scoop.it
In the beginning, you share your dream with others and persuade them to take a leap into the unknown. You have a vision for how to make something better, but you need others — maybe your employees, partners, customers, or investors — to follow you and help you make it happen. So you act as a torchbearer, illuminating the path from here to there by helping them understand where they are headed and what the journey ahead will look like. You describe your vision vividly and compellingly so that your fellow travelers long to see it become reality. Many CEOs deliver vision speeches at the beginning of each year that serve this purpose.

Via Fouad Bendris
David Hain's insight:
The story of a successful cause!
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Fouad Bendris's curator insight, March 25, 8:53 AM
At the end, you and your cohort arrive at the new destination. When the dream becomes reality, everyone deserves (and needs) a victory dance.
Ricard Lloria's curator insight, March 26, 5:15 AM
The story of a successful cause!
Michel CEZON's curator insight, March 27, 4:57 AM
The two secrets of success: 1) Begin action and 2) Finish what you started :-)
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Ten Habits of Highly Creative People

Ten Habits of Highly Creative People | Business change | Scoop.it

What exactly is creativity? So many of us assume that creativity is something we had as a child but we lost, or something allocated to rarified individuals that we can only admire from afar.
But science has shown that, in many ways, we are all wired to create. The key is recognizing that creativity is multifaceted—on the level of the brain, personality, and the creative process—and can be displayed in many different ways, from the deeply personal experience of uncovering a new idea or experience to expressing ourselves through words, photos, fashion, and other everyday creations, to the work of renowned artists that transcends the ages.
Neuroscientists who study creativity have found that creativity does not involve a single brain region or even a single side of the brain, as the “right brain” myth of creativity suggests; instead, it draws on the whole brain. This complex process consists of many interacting cognitive systems (both conscious and unconscious) and emotions, with different brain regions recruited to handle each task and to work together as a team to get the job done.

David Hain's insight:

The neuroscience of creativity - fascinating and with hope for us all!

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Ricard Lloria's curator insight, March 25, 5:35 AM

The neuroscience of creativity - fascinating and with hope for us all!

Trumans's curator insight, March 28, 5:31 PM

The neuroscience of creativity - fascinating and with hope for us all!

massimo facchinetti's curator insight, March 29, 12:40 AM

The neuroscience of creativity - fascinating and with hope for us all!

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Experimental innovation and growth policy: why do we need it? | Nesta

Experimental innovation and growth policy: why do we need it? | Nesta | Business change | Scoop.it
European governments spend around €150 billion every year trying to make their economies more innovative and entrepreneurial, as do many other governments around the world.

Yet the programmes that governments put in place to increase innovation, support high-growth entrepreneurship and accelerate business growth suffer from two weaknesses: there is insufficient innovation in innovation and growth policy and there is limited evidence on the effectiveness of innovation and growth policy

Despite the importance of innovation and high-growth entrepreneurship for economic growth, there are still many open questions on the best approaches to support them. This policy brief looks at the need to experiment with new approaches to innovation policy and, crucially, learn what works.
David Hain's insight:

What kind of innovation and growth policies do we need? A really important question where I live and work!

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How Innovators Think

How Innovators Think | Business change | Scoop.it
How Innovators Think is a project to identify and research the patterns in the thinking of the world’s top innovators, t…

Via Grant Montgomery
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Emeric Nectoux's curator insight, May 22, 12:32 AM

What prevents individuals and organizations from innovating is their mindset.

Being innovative requires a deep understanding of the world we live in. Innovators should not fall into traps such as thinking that "everybody loves innovation" or "innovation is easy"... This article gives the 2 side of the coin, when it comes to innovation, for the innovators and the non-innovators.

Emeric Nectoux's comment, May 22, 1:10 AM
I knew you would like this one when I scooped it! ;) Have a nice week end :)
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Regenerative Business, Part Three: It's Not About Better Problem Solving

Regenerative Business, Part Three: It's Not About Better Problem Solving | Business change | Scoop.it
Principle #3: A regenerative business sees the world in terms of potential rather than existing problems.

By focusing on what is at the core of what’s trying to happen instead of what already is happening, a company is able to introduce profound and transformative disruptions into an industry. For example, PayPal bypassed the problems created by banking infrastructure by enabling people to engage in exchange directly. Instead of working on improving what exists, a regenerative business asks what customers are trying to pursue and invents the means to support them. This requires reigning in the strong tendency to start with what is already in the system - instead focusing on the evolutionary impulse behind what people are striving to accomplish but unable to figure out how.

When you start well-intended efforts with “finding the problem,” you are trapped into thinking you have to fix the problem. Then you have to find the cause and likely try many solutions. This pulls all the energy toward an endless effort that uses the mindset that got us into the rut in the first place; Einstein warned us about that. But, how do we not start with what we already have?
David Hain's insight:

Useful thoughts on regenerative problem solving - it's adaptive and iterative, focus on the DNA!

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Seven Pitfalls to Avoid During Organizational Transformation

Seven Pitfalls to Avoid During Organizational Transformation | Business change | Scoop.it

leaders and their organizations suffer from fear of failure and practiced incumbency, especially when embarking on an ambitious change initiative.
 
The change journey is fraught with unknowns and the unexpected. Orchestrating organizational transformation in any large company is like launching a rocket into space. Much goes into preparations to be successful, but unforeseen factors like weather or wind pressure can affect the launch and flight path. A multitude of factors can misdirect the change program, resulting in delays, crashes, or becoming lost in orbit.

 


Via Kenneth Mikkelsen
David Hain's insight:

Good org change primer.

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Gary Bamford's curator insight, May 19, 2:56 AM
Sooo true!
Geoff Feldman's curator insight, May 20, 10:03 AM
Organization Transformation - still need to follow the steps I learned back in the 1970!
Ante Lauc's curator insight, May 29, 2:59 AM
With warm hearts and smart minds we can avoid all barriers.
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How to Lead Strategic Change Without Inciting a Mutiny

How to Lead Strategic Change Without Inciting a Mutiny | Business change | Scoop.it

A look at middle managers’ role in a massive company restructuring and how their shifting, often judgmental and emotion-laden relationship with top management is a critical factor in the success of the strategic change process.

The research was conducted over a three-year period when a new CEO, who appeared to tick all the right boxes, was brought in to inject fresh life into an international IT and communications company that had fallen into a deep performance crisis in the wake of changes in its competitive and technological environment. Contrary to usual stories on resistance to change, the CEO was well received to implement radical changes in the organisation; but ultimately provoked a mutiny which saw the top team leave at the end of three years.  Middle managers’ perceptions of the CEO and his top team evolved through four types of legitimacy judgments which eventually broke top managers’ credibility as leaders of strategic change.

David Hain's insight:

A nice case study in how to gain leadership legitimacy for change. Hint - you need to flex your style!

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Jose Luis Yañez's curator insight, May 13, 2:16 AM
How to Lead Strategic Change Without Inciting a Mutiny
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Judith Rodin’s Required Reading

Judith Rodin’s Required Reading | Business change | Scoop.it
In August 2005, a few months after Judith Rodin was named the first female president of the Rockefeller Foundation, Hurricane Katrina slammed into the U.S. Gulf Coast. In the days, months, and years that followed, the critical importance of resilience — the ability to prepare for systemic disruptions, survive them, and transform them into opportunities for growth — became evident.

Since then, Rodin, an academic by training and a nonprofit leader by profession, has adopted the concept of resilience as a core focus of the Rockefeller Foundation. She is deploying the philanthropic organization’s US$4.2 billion in assets to promote and develop the resilience of cities, organizations, and communities.
David Hain's insight:

Need to foster resilience ((don't we all?) - here's the reading list for you!

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The Change Management Cheese

The Change Management Cheese | Business change | Scoop.it

I cannot believe it has taken me this long to create a post on the New York Times business bestseller by Dr. Spencer Johnson, “Who Moved My Cheese?”. This is a brilliantly written parable, which in the most simple way, has succeeding in inspiring millions. “Who Moved My Cheese?” has been an unbelievable success because of its easy to understand metaphors and its relatability.

The story involves four characters who live in a maze: the mice Scurry and Sniff, and two ‘little people’, Hem and Haw. Each one represents a different character trait and shows the various reactions of people to change. Within the personalities of the protagonists, Johnson succeeds in capturing the entire human spectrum of emotions and reactions to change.

As a change manager, it is easy to see why this book is a must read. I personally recommend it as a must read for department managers and upwards in the company’s hierarchy. Understanding the psychology of change is vital. But if you don’t take my word for it; there’s this expert analysis.

David Hain's insight:

Must view - the deceptivley profound metsphor of cheeese and change!

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Secrets of the Beehive

Secrets of the Beehive | Business change | Scoop.it
Much innovation springs from collaboration in the current age. No longer do the talents required to develop new products, services and processes reside within a single individual, discipline or department. 

In some circumstances, companies need to collaborate with people they don't even "own" or control as innovation turns to the "crowd" for ideas, insights and imagination, such as in Unilever, Innocent and Virgin do. This requires a completely different approach to the management and motivation of such people. HR and OD must respond with strategies and tactics that make horizontal co-operation as important as hierarchical management.

In this brief extract from my new book "Leading Innovation, Creativity and Enterprise" I explore a more organic outlook on OD and Structure, rather than the industrial models that have characterised the last 150 years of thinking on the topic. Here's the slightly whimsical introduction to the chapter on Organisation Structure and Collaboration:
David Hain's insight:

Great stuff on innovation from @AcademyOfRock, whose new book is a good read!

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Organizing for the future | McKinsey

Organizing for the future | McKinsey | Business change | Scoop.it
Workforce platforms are therefore likely to provide considerable stability in changeable environments. Agile companies tend to have more fluid structures, in which day-to-day work is organized in smaller teams that often cut across business lines and market segments. Platform-based talent markets might provide a solid structure to help supplement and even replace traditional hierarchies. They could also greatly alter how matrix organizations work.

As the old view of hard and dotted lines begins to fade, companies might choose to group employees by their strongest activities and skills. From this functional home, they could be “rented,” via a talent market, by business-line and project leaders. The result would be at once more stable, since employees would be associated with familiar homes, yet more dynamic, as pla
David Hain's insight:

Think platform, not structure, when remodelling organisation design for a digital world!

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massimo facchinetti's curator insight, April 2, 2:10 AM

Think platform, not structure, when remodelling organisation design for a digital world!

Ricard Lloria's curator insight, April 2, 10:26 AM

Think platform, not structure, when remodelling organisation design for a digital world!

Fred Zimny's curator insight, April 2, 12:18 PM

Think platform, not structure, when remodelling organisation design for a digital world!

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How To Reinvent An Entire Industry

How To Reinvent An Entire Industry | Business change | Scoop.it
Many companies have already gone through digital transformation in the enterprise, and have even expanded digital initiatives to a wider business ecosystem, but what about extending digital transformation across an entire industry? To reinvent an industry through digital innovation, you need to rethink every component of the business model.

Redesigning a digital ecosystem can take companies and industries in entirely new directions, where they have to alter the ways that they have traditionally done business, affecting resources, processes, costs, revenue structures, and customer value proposition.

In the whitepaper, Ctrl-alt-del: Rebooting the Business Model for the Digital Age, Capgemini Consulting highlights five different approaches to business model innovation that can affect industries:
David Hain's insight:

The Digital Age - incredible opportunities for those prepared to be radical...!

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Ricard Lloria's curator insight, April 1, 1:40 AM

The Digital Age - incredible opportunities for those prepared to be radical...!

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Three Lessons On Innovation I Learned During My 12 Years At Apple

Three Lessons On Innovation I Learned During My 12 Years At Apple | Business change | Scoop.it
Before Apple Music, before the iPad, even before the mp3, I had a front-row seat and backstage access to the digital music revolution.

During my 12-year tenure at Apple, from the late ’80s and to the early 2000s, I helped lead the team that launched some of Apple's earliest innovations in music and entertainment. We developed the strategies, marketing initiatives, and relationships with content creators and media companies—across music, film, and TV—that laid the foundations that iTunes and subsequent innovations were later build upon.

Since then, my friend and colleague Dave Ulmer has literally written the book (or one of them, anyway) on innovation and corporate culture. Drawing on his work in The Innovator’s Extinction, here are three key lessons that characterize my experience at Apple and strike me as more relevant than ever today.
David Hain's insight:

Apple and innovation, ham & eggs. Worth looking at these 3 principles, then!

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Ricard Lloria's curator insight, March 30, 1:40 AM

Apple and innovation, ham & eggs. Worth looking at these 3 principles, then!

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How to Destroy Creativity and Innovation

How to Destroy Creativity and Innovation | Business change | Scoop.it
“ Creativity and innovation are the lifeblood of every organization. This poster describes 13 ways that creativity and innovation are destroyed every day.”

Learn more / En savoir plus / Mehr erfahren:

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=innovation

- http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Sir+Ken+Robinson

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Frank+SONNENBERG


Via Gust MEES, Peter Vander Auwera
David Hain's insight:
How not to innovate!
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JunoPark's curator insight, April 2, 3:47 AM
Creativity and innovation are the lifeblood of every organization. This poster describes 13 ways that creativity and innovation are destroyed every day.

 

Learn more / En savoir plus / Mehr erfahren:

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=innovation

 

http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

 

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Sir+Ken+Robinson

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Frank+SONNENBERG

 

Silvia Nascimento's curator insight, April 4, 8:21 PM
Creativity and innovation are the lifeblood of every organization. This poster describes 13 ways that creativity and innovation are destroyed every day.

 

Learn more / En savoir plus / Mehr erfahren:

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=innovation

 

http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

 

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Sir+Ken+Robinson

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Frank+SONNENBERG

 

Felix Val's curator insight, April 5, 3:21 AM
Creativity and innovation are the lifeblood of every organization. This poster describes 13 ways that creativity and innovation are destroyed every day.

 

Learn more / En savoir plus / Mehr erfahren:

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=innovation

 

http://www.scoop.it/t/21st-century-learning-and-teaching?tag=Creativity

 

- http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Sir+Ken+Robinson

 

http://www.scoop.it/t/21st-century-learning-and-teaching/?tag=Frank+SONNENBERG