Business and Social Applications for Websites
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Get Chat Visitors and Operators Information in ASP.NET Application with Banckle.Chat for Cloud API | Banckle Blog – Your Customer Service APIs

Get Chat Visitors and Operators Information in ASP.NET Application with Banckle.Chat for Cloud API | Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
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This blog post explains how developers can get online and queued chat visitors information along with the operators’ information using Banckle.Chat for Cloud API. Developers can embed this functionality in their own .NET application very easily by using Banckle Cloud API for live chat. Developers can also easily get all the information they needed using the code snippets provided in this post and can easily modify the Visitors Response class to get more detailed information e.g. City, State, Time Zone, Last Accessed time etc. as required. 

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How To Access Offline Chat Messages and Block IPs using Banckle.Chat APIs? | Banckle Blog – Your Customer Service APIs

How To Access Offline Chat Messages and Block IPs using Banckle.Chat APIs? | Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
Andrea Croft's insight:

Banckle Cloud API for live chat allows developers to create their own live chat application for their websites and enhance the experience of their website visitors. Banckle live chat tool allow you to manage user chat session and by using Banckle.Chat for cloud API you can perform chat visitors analytics for the browsing visitors to analyze their patterns. With Banckle live chat tool in cloud you can keep offline record of all customer conversations held by different team members on different platforms. You can develop RESTful API for live chat using any language: .NET, Java, PHP, Ruby, Rails, Python, jQuery and many more.

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Banckle Newsletter – April 2014 Banckle Blog – Your Customer Service APIs

Banckle Newsletter – April 2014 Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Banckle collaborator newsletter showing all updates and happenings at Banckle during the month of April 2014.
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Banckle Collaborator Newsletter for April 2014 has been released. We are pleased to announce that Banckle.Chat App is now available in Google App Marketplace allowing their users to install Banckle live chat and monitoring app directly from Google App Marketplace. Banckle.Chat plugin is now available for Joomla Websites to assist their website users in a personalized manner. Banckle has also made enhancements and added new features to all of its products making them more efficient and feasible for their users.

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Banckle Newsletter – February 2014 Banckle Blog – Your Customer Service APIs

Banckle Newsletter – February 2014 Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Banckle Collaborator Newsletter, February 2014 edition sharing information about the latest app updates, exciting new features and helpful blog posts.
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Banckle Cloud APIs has been released which use REST APIs, architecture which allows you to build custom applications and many more.  Banckle has made new enhancements in Banckle. Chat API User interface and created a new HTML User Interface taking over the previous Classic UI to make it more user-friendly.  Banckle has also updated names of its subscription plans for all Banckle Cloud APIs.

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Integrating Banckle CRM with your .NET platforms | Banckle Blog – Customer Service 2.0 Apps

Integrating Banckle CRM with your .NET platforms | Banckle Blog – Customer Service 2.0 Apps | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
Andrea Croft's insight:

After Receiving a good response from .NET Developers, Banckle has released first batch of wrapper libraries in the form of Banckle CRM .NET Wrapper which will allow them to integrate Banckle CRM App with their .NET Platform.

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Banckle has Released Public RESTful APIs for all Apps

Banckle has Released Public RESTful APIs for all Apps | Business and Social Applications for Websites | Scoop.it

Banckle has integrate Banckle CRM and CHAT apps allowing users to easily create CRM sales leads right from Banckle chat application.  Banckle has also added new features and made improvements in their existing apps like Banckle CRM by introducing Banckle CRM RESTful APIs and many more features that Banckle CRM app has to offer to their customers, added Sykpe Click to Call features in CRM app and also include new Banckle Chat App features and improvements.

 

 

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Banckle Newsletter – May 2014 Banckle Blog – Your Customer Service APIs

Banckle Newsletter – May 2014 Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Banckle newsletter showing all latest updates and happenings at Banckle for the month of May 2014
Andrea Croft's insight:
Banckle Collaborator Newsletter for May 2014 has been released. You can now use Banckle.Helpdesk App from within Banckle.Chat App to create help tickets to keep track of all of your customer’s issues in one place. Banckle is now providing All Hands Unlimited Users Plans so that everyone in your organization will have the opportunity to use all of our products rather than just a few. You can also now view code examples for Banckle Cloud APIs in Banckle documentation section and get have an idea of how you can use cloud API functions in your own application.
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Important Security Notice About the Heartbleed/OpenSSL bug | Banckle Blog – Your Customer Service APIs

Important Security Notice About the Heartbleed/OpenSSL bug | Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
Andrea Croft's insight:
After receiving a Security Advisory public notification from OpenSSL Project about a serious vulnerability in the encryption software used by a large majority of Internet services, Banckle responded to the advisory and fixed few instances where this vulnerability appeared. Banckle services are not vulnerable to Heartbleed. But still just to be sure that no additional security risk occurs in the future, Banckle strongly recommend you to change your account password.
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Banckle.Campaign for Cloud APIs – How To Create A List and Add Subscribers? | Banckle Blog – Your Customer Service APIs

Banckle.Campaign for Cloud APIs – How To Create A List and Add Subscribers? | Banckle Blog – Your Customer Service APIs | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
Andrea Croft's insight:

Banckle has released new Cloud API for real-time email marketing and campaign delivery known as Banckle.Campaign for Cloud API. It enables developers to create, manage, send and track email and newsletter campaigns with ease. It gives developers complete freedom to develop and enhance the capabilities of your email marketing software.

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Banckle CRM for MS Outlook- A FREE and OPENSOURCE plugin | Banckle Blog – Customer Service 2.0 Apps

Banckle CRM for MS Outlook- A FREE and OPENSOURCE plugin | Banckle Blog – Customer Service 2.0 Apps | Business and Social Applications for Websites | Scoop.it
Subscribe to Banckle Blogs and stay up-to-date on the latest news about Banckle's customer service 2.0 and social applications for businesses.
Andrea Croft's insight:

The Banckle CRM Plug-In for Microsoft Outlook is a free and Open Source plugin that enables users to synchronize contacts between Microsoft Outlook and Banckle CRM. You don’t have to change your application or workflow. Every new contact you add in Outlook is captured and organized within your Banckle CRM account so you can more easily manage and share important information. And your customer profiles and account data always stays timely and accurate.You can easily add this functionality in your application by using Banckle CRM .NET Wrapper which is also an open source project or you can use Banckle Restful APIs. Right now this plugin is available for outlook 2007 but very soon will be available for outlook 2010 and 2013.

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Banckle Newsletter – January 2014 Banckle Blog – Customer Service 2.0 Apps

Banckle Newsletter – January 2014 Banckle Blog – Customer Service 2.0 Apps | Business and Social Applications for Websites | Scoop.it
Newsletter showing all updates and happenings at Banckle during the month of January 2014
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