Banckle Collaborator Newsletter for October 2014 has been released. Joomla and WordPress developers can add contact capture form on their websites by using Banckle.CRM extension and plugin for respective websites. Banckle has introduces new features in Banckle.Chat App which now enable websites to view live chat coverage and missed chat reports and has also released Banckle.Chat API SDK for PHP websites. Banckle has now added email option in Banckle.CRM App. Banckle has updated its WordPress plugin for Banckle.Helpdesk and Banckle.CRM App.
You can collaborate with your colleagues and customers via Banckle Meeting on Firefox. You can conduct online meetings to share presentations, online demos, webinars and online training sessions, video and audio conference etc.
Jameson Vaughn's insight:
Banckle provides web-conferencing add-on for FireFox to allow users to conduct online meetings, webinars and web conferences using FireFox and they can also share presentations, screens, demos and training sessions etc. You can conduct meetings online or record it for future reference using this add-on.
Banckle.Chat app now allows website owners and admins to send proactive and automatic chat invitations to their website visitors based on the device they are using which meets the website criteria. Website admins can set proactive and automatic chat invitation option by using the Banckle.Chat’s Monitoring tab. You can also configure chat invitation option to invite visitors who are using smart phone, tablets, Desktop PC or game console.
Banckle live chat add-on for Mozilla Firefox enables its users to provide online help and customer service to their website visitors and customers. Banckle live chat add-on for FireFox offers all the features which are essential for live help like providing online demos, customizing chat widget, monitoring visitor’s information or performing chat with fellow operators.
Banckle has announced WebRTC support for Banckle.Meeting app which allows businesses to conduct audio/video conferencing, webinars, file and data sharing and screen sharing in true HTML5 environment on major browsers like Google Chrome, FireFox and Opera. You don’t need to install any plugin on browser to hold online meeting using Banckle.Meeting app because WebRTC itself support audio/video conferencing and file sharing.
Banckle provides online meeting module for Joomla websites to conduct online meeting, webinars and web conferencing. This module allows Joomla websites to plan and schedule meetings and share its details like status and registration information to their website users. This module provides widget ID which Joomla websites can add on their websites to perform all the functions related to conducting online meeting. Banckle online meeting module for Joomla is available for 2.5 and 3.0 versions.
Banckle online meeting module for Drupal websites allows them to conduct online meeting, e-learning sessions and webinars. The website visitors can attend this meeting by simply registering on website and having Banckle account is not necessary, they can register with any account.
Banckle has announced the latest version of live chat plugin for WordPress which now includes the enhanced features of Banckle.Chat cloud API. This new version now allows WordPress users to add live chat plugin on their website without leaving WordPress backend. You can easily activate this plugin on WordPress and after activating, live chat widget will automatically appear on your WordPress website and you can also configure and replace this widget according to your needs.
Banckle live chat application has released its robust app for Shopify online store to provide live assistance to online store visitors. This app provides you an e-Commerce platform using which you can communicate with your online visitors on personal level and turn them into your loyal customers. This app is FREE and very easy to integrate on your Shopify store, all you need to do is sign up on Banckle for free account and download this app from Shopify app store and integrate it on your store.
Banckle live chat plugin for Moodle allows you to chat with your e-learning program participants in more social way. This plugin allows you to give your Virtual Learning Environment (VLE) a social touch and allow your educators and e-learners to communicate in real-time through your Moodle e-learning management system. This plugin is FREE and requires few simple steps to add it on Moodle website.
Joomla users can add live chat support on their websites using the latest Banckle live chat plugin for Joomla 3.0. It allows you not only to connect and communicate online with the website visitors to provide them world class customer support experience but also monitor your website’s traffic analytics in a more result-driven way.
Banckle.Chat offers an online customer support and live chat module for Drupal website owners to easily communicate with website visitors. It allows you to collaborate and get social with your customers on a personal level. Banckle.Chat module for Drupal is very easy to install and you can integrate this online chat module with your Drupal website by creating free account at Banckle. It provides an Admin Console which gives you complete control to perform important tasks, and using this console you can also monitor your website traffic.
Banckle provides high level security for their cloud based customer service tools and also allow them to cloak their alpha and numeric information in chat and offer them privacy during their live conversations with customers.
Banckle provides live chat support for Sitefinity which is very easy to install and integrate with Sitefinity. After integrating the live chat widget on Sitefinity you can set its position according to your need using the styling code provided by Banckle.
Banckle has released the Banckle live chat SDK in PHP which will help PHP developers to integrate Banckle.Chat for Cloud API with their websites and work with all the features offered by Banckle.Chat. You don’t need to install anything on your computer. Just sign up, download the Banckle.Chat SDK for PHP and start using Banckle.Chat for Cloud API on your website.
Banckle now provides Banckle.Helpdesk app in cloud which allow users to provide better customer support and web-based ticketing management system. Banckle has recently added many new features in cloud based helpdesk app to make it a better customer help tool.
Magento based e-commerce online stores can provide live help and customer support to their website visitors by using Banckle Live Chat Plugin for Magento. It is a feature-rich and easy to use plugin for Magento online stores which enables them to interact and collaborate with online customers in a more social and user-friendly way. It also provides advanced admin console to allow administrators to better control their online collaboration services.
Banckle Collaborator Newsletter for September 2014 has been released. To provide high level security for cloud hosted products, Banckle has introduced new permission sets and roles for account administrators which they can set according to their business policies. Banckle.Chat app provides high security with Data Obfuscation and encryption features. Banckle has also added new and improved features in Banckle.Helpdesk cloud APIs like detailed reports, responses and departments in Banckle.Helpdesk APIs.
Wordpress Websites can conduct online meetings, video/audio conferencing, e-learning sessions on their websites by using Banckle latest Online Meeting Plugin for WordPress. After downloading and installing the plugin, which is a very easy process, you will get a widget code which you can embed on your website and start conducting online meetings, share files, manage meetings and perform many other tasks. Website visitors don’t need Banckle account to participate in the meeting they can register on the website using their own accounts and website admin can also assign password to any user.
Banckle is offering FREE online meeting app for Android users to schedule, conduct and manage their online meeting, webinar and web conference through their mobile phones from anywhere. Users can also keep track of their upcoming meetings and previous meetings using this app and can perform all the tasks related to online meeting from the palm of their hand.
Banckle has released the list of new features, improvements and bugs fixed during the month of July 2014 for all Banckle applications. This list includes WebRTC support for online meeting which will allow businesses to held their meetings and webinars in HTML5 environments, WebRTC cloud support for online meeting, sending device based invitation to website visitors in live chat, assigning icons to different departments in live chat app, Skype Click-to-Call feature in Banckle.Helpdesk App which will make it easy to call your customers or clients directly from helpdesk app and many other features, improvements and bug fixes have been done during last month.
Banckle Live chat app for Android users allows them to communicate with website visitors and also monitor website traffic from their Android phone at any time. Banckle live chat app enables website and blog owners to assist their customers and generate new leads for their business through their Android mobile. This app enables Android users to be in touch with their customers or visitors all the time. To use this chat app, you only need free account at Banckle.
Banckle Collaborator Newsletter for August 2014 announces support for major features like WebRTC support in Banckle.Meeting App, device-based proactive and automatic chat invitations in Banckle.Chat and Skype click-to-call feature in Banckle.Helpdesk.
WordPress users can now add live chat support on their websites with Banckle live chat plugin for WordPress which provides them many salient features to help them getting social with their online visitors.You just need to sign up for FREE account to use this plugin.
After recently introducing Data Encryption and Data Obfuscation for live chat conversations, Banckle.Chat has now introduced an improved live chat structure with powerful privacy setting options which will allow website chat admin to apply strategies for restraining access to customer conversations. Banckle.Chat allows website admin to control which chat operators can access live customer conversations and how they can access it. There are four options for website admin to decide which user can access live conversation.
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