Much of what present day corporate leadership is based on is metrics-driven. As they say, "You can't manage what you can't measure." I find this adage increasingly wrong-headed. There are a huge number of important things that can't be measured. 20th century American management guru, statistician, and author, W. Edwards Deming says simply, "It is wrong to suppose that if you can't measure it, you can't manage it -- A costly myth."
Via John Lasschuit ®™