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Win the Sale with the Power of Persuasion

Win the Sale with the Power of Persuasion | BlueVolt | Scoop.it
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Your sales training programs must be at the core of your strategy, working to win the hearts and minds of those in your sales channel as well as the consumer. Visit this URL for more information: https://www.bluevolt.com/blog/win-sale-power-persuasion

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Trainers and L&D Managers: Get Ready to LEAP Ahead

Trainers and L&D Managers: Get Ready to LEAP Ahead | BlueVolt | Scoop.it
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Do you create elearning courses? Are you in charge of training at your company? Do you manage your company’s learning management system? If yes, or if you are just looking for a good reason to visit Portland, Oregon, then you should consider attending the LEAP Ahead eLearning Conference. To learn more, visit https://www.bluevolt.com/blog/trainers-and-ld-managers-get-ready-leap-ahead today.

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Take the Reins - Don't Leave Training up to Your Channels

Take the Reins - Don't Leave Training up to Your Channels | BlueVolt | Scoop.it
BlueVolt's insight:

Despite estimates that nearly 2 billion people will be studying English by 2020, non-native English speakers often struggle when it comes to corporate training and development programs. Here is how an LMS can help. Visit https://www.bluevolt.com/blog/break-down-language-barriers-lms today!

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Get on Cloud Nine with Cloud-Based eLearning

Get on Cloud Nine with Cloud-Based eLearning | BlueVolt | Scoop.it

Get on Cloud Nine with Cloud-Based eLearning

BlueVolt's insight:

Learn why more and more companies are using a cloud based eLearning system. Visit https://www.bluevolt.com/blog/get-cloud-nine-cloud-based-elearning today!

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The Surprising Ties Between Online Dating and LMS Selection

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Choosing and LMS is kind of like online dating. Find out why in our in our latest blog post. Check https://www.bluevolt.com/blog/surprising-ties-between-online-dating-and-lms-selection to find out more about this.

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Does Your Sales Team Really Know Your Products?

Does Your Sales Team Really Know Your Products? | BlueVolt | Scoop.it
BlueVolt's insight:

Does your sales team really know your products? Learn how you can increase sales and product knowledge with e-learning platforms. Check out this site: https://www.bluevolt.com/case-studies/infographic-online-training-increases-sales-distributors-manufacturers.

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Learn How Cutting Costs Can Increase Your Sales

Learn How Cutting Costs Can Increase Your Sales | BlueVolt | Scoop.it
BlueVolt's insight:

Learning management systems can help your sales team learn more and sell more. To learn more, visit https://www.bluevolt.com/learning-management-system.

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How Training Incentives Can Make Your Business Thrive

How Training Incentives Can Make Your Business Thrive | BlueVolt | Scoop.it
BlueVolt's insight:

Learn more about how training incentives work, why you should implement an incentive reward program, and how these programs can impact business and day to day operations. To learn more, visit www.bluevolt.com/training-incentives today!

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4 Ways Custom Training Solutions Improve Your Sales

4 Ways Custom Training Solutions Improve Your Sales | BlueVolt | Scoop.it
BlueVolt's insight:

Custom training programs can can increase sales, improve customer retention, and build better customer service.

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The Business Case for Certifying Your Channel

The Business Case for Certifying Your Channel | BlueVolt | Scoop.it
BlueVolt's insight:

You need to do more than train your channel. Leverage a learning management system (LMS) to certify your sales channel and gain a competitive advantage in your space.

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Top 10 Features of a Channel LMS

In my last post “The Business Case for Certifying Your Channel” I discussed the mission-critical business reasons why organizations invest in channel certification and outlined that you only need a learning management systems (LMS), content and a measurable business case to get going. If you happened to type LMS into Google after the last post, you were most likely flooded by a deluge of LMS options. 

Globally there are at least 600 LMS solutions and growing every day. All six hundred specialize in some area of learning management but many are focused on servicing only internal employees. Creating channel certification programs will require a different type of LMS – a Channel LMS with a feature set targeted to support internal and external sales and distribution channels. As a result, you need a LMS that is part marketing, part learning and a whole lot of business savvy.

If you are starting to search for a new or replacement LMS to service your channel, at a minimum make sure it includes the following top 10 Channel LMS features:

     #10 – Easy-to-Use - I define easy-to-use as getting what you need, fast. No thinking, directions or training required. With the channel, there is zero tolerance for confusing or slow. Channel users use the LMS less frequently than employee learners so everything you want the user to do must be self-evident or they won’t do it and you can’t make them. Channel LMSs typically feel more like a modern website than a LMS.

     #9 – Cloud based - A channel learning environment needs to be in the cloud. It’s quicker, easier, cheaper and more reliable than trying to do it yourself. If your usage explodes, a cloud LMS can scale immediately with no issue. The LMS needs to be technically flawless and maintenance free. Let your vendor host the channel LMS and spend your time and money on developing great content.

     #8 – Easy Integration - Easy integration with other systems is a must. Channel learning programs are typically integrated with e-commerce, Google Analytics, CRM, single-sign-on, social network, 3rd party content and channel member HR systems. Additionally, a good integration capability will allow you to post your courses, schedules and other LMS information in your software systems, portal and customer support systems giving customers multiple ways to access content when they need it.

     #7 – Mobile Delivery - Channel users commonly take training on the clock similar to employee users so laptops are the norm. However, channel learners use the LMS as performance support more than any other LMS audience group. In the field they are using smartphones and tablets to access product info, video, maintenance how to and much more. It is critical to provide just-in-time learning without making the user squint and scroll. If you design for mobile it works on everything.

     #6 – Virtual Classroom - One of the hurdles in getting started with channel learning is the time and cost of creating good content. The easiest way is to use a virtual classroom tool to provide live virtual training at a regular time every week. The live presentations can be recorded and made available for self-paced playback building your library over time inexpensively. Finding a LMS with an integrated virtual classroom simplifies the integration, contracting, maintenance and end-user experience.

     #5 – Dynamic Grouping - It is important to have the ability to create groups of users that are dynamically updated as user profile data changes (completing course, new position, etc.). This allows you to leverage all the unique things about a user or company that you are tracking as criteria to assign training, recommend training as well as generate reports.  

     #4 – Rewards - Channel learners are usually voluntary users. It is important to entice them to visit and revisit the learning portal. A good channel LMS facilitates motivation and more importantly rewards to get users to engage and complete content. Awards and badges are great but gift cards, money, recognitions or products are much better.

 

 

     #3 – eCommerce - One of the best benefits of channel learning is the additional revenue you generate from the sale of content. This alone transforms training from a cost center to a profit center and allows you to self-fund and grow the operation. Although ecommerce can be accomplished on a B2B basis outside the LMS, a good channel LMS will facilitate the sale of content, certifications and provide marketing features such as discounts, bulk purchases, subscriptions, bundles, special offers as well as support shopping carts, checkout and payment gateway integration.

     #2 – Reporting - If you can’t measure and report, you certainly can’t establish a channel training program. The whole key to channel training is to prove it is working. With good reporting you can determine which channel partners completed training and certification and which ones did not. With this data you can compare to channel sales performance or customer satisfaction scores and determine the correlation and determine size of impact. The more ability you have to slice and dice and create your own reports provides you the freedom to analyze and prove your business impact in countless ways.

     #1 – Certification Management - It’s hard to roll out a certification program without certification management functionality! This means that the LMS will award points, certificate or continuing education credits for a successful completion of a course or program of study.  A certificate is typically good for a specified period of time and the ability to recertify by taking the updated course or program or refresher credits is supported.  Sophisticated functionality includes equivalency courses, prerequisites and multiple avenues of certification completion.

Conclusion

Launching a channel learning program requires a special type of LMS.  There are many more important LMS features such as globalization, social, instructor led training management, assessments and evaluations that also need to be considered when finding the right channel LMS for you. The most important aspect is to take a step back, evaluate all your potential audiences and how you want them to use the LMS and document those use case scenarios.  Using these requirements will help you prioritize your critical channel LMS features.

 

What to Learn More?  Free Webinar    

Do you want to learn more about launching a channel certification program? Join myself and BlueVolt’s Sales Director Kelley Shirazi on November 19th @ 1pm EST as we present “How to Build a Certified Channel Program”

 

Training your channel requires a different set of considerations than training only your employees. The channel can be fickle and they want a super easy, fast experience packed with value or they won’t come back. If you are a product manufacturer or a software provider, this is an absolute must webinar. This engaging and interactive webinar will outline: 

Differences between training and certifyingBuilding the business case for a channel certification programElements needed to support channel certificationChannel certification case studiesRecommended next steps and resources

 

John and Kelley will answer questions throughout the presentation. Attend and learn what’s possible with your channel. We hope to see you there!

 

www.bluevolt.com/features

BlueVolt's insight:

Make sure your learning management system (LMS) has the features you need to train internal and external distributors.

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5 Benefits of Mobile Learning

5 Benefits of Mobile Learning | BlueVolt | Scoop.it
BlueVolt's insight:

Mobile phones have transformed the way we learn. Improve your business' training efforts with a mobile LMS and learn the benefits of doing so.

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5 Lean Principles to Improve Training Quality

If you're familiar with the process-improvement methodology known as Lean - that of eliminating the expenditure of any resource that does not directly increase business performance - you might associate it solely with manufacturing. Interestingly, Lean's influence has spread beyond the assembly line to non-manufacturing lines of business: hospitals use Lean to save lives, and programmers mash up Lean to reduce defects, for example.    

Training is one non-manufacturing application that benefits from the Lean perspective of banishing waste.

For anyone interested in improving their course development, my colleague Todd Hudson offers a very useful summary of training wastes that can improve course development.   

Use sound analysis to identify waste. Say you're designing classroom-based training and learner travel expenses are part of your budget. If the material could be delivered effectively via online training, then a travel budget would be transportation waste. Printing materials that learners could consume electronically would commit the sin of inventory waste. Teaching more than they can remember would be over teaching waste. You get the point.Don't solve a problem that doesn't need fixing. A big advantage of Lean is that it helps you identify a problem correctly before jumping to an answer. For example, say your shipping company wants to reduce accidents by improving forklift safety. Before developing your training course, you troubleshoot and discover the issue isn't forklift misuse—it's bad lighting and poor dock signage, problems that won't be solved with driver retraining. Imagine how much waste you prevented by finding the true root cause of the problem.Get learner input. Involving users in continuous improvement efforts is key to Lean's success. This applies to training, too—gathering feedback can take several forms, such as user testing, learner surveys and on-the-job observation.Invest time up front to prevent defects. Defects can create huge hidden costs. It's particularly insidious if learners have no feedback channel (see bullet point above) and defects go undetected. So get it right the first time—make sure source materials are current, identify and fix bugs, and user-test if you can. This up-front effort is small compared to an expensive reworking, incomplete instructions and mistakes on the job later.Know what success looks like. After developing a training course, you might overlook finding out how well it worked. One way to avoid this is to determine from the start how you'll measure success.  Ideally, it is best to make the metrics as specific as possible. You can't reliably measure "a safer workplace" or "more accurate software usage," but you can put metrics around "fewer preventable accidents" or "increased sales." Even subjective outcomes, such as customer satisfaction ratings, count as data if designed well.

 

Finally, you can help take your business to a whole new level when you take into account how your training is delivered. If your company has an existing technology platform, consider integrating a learning management system to house all content on a central platform. This eliminates the need for days-long training conferences and transportation costs and allows you to train, track and measure learner performance easily and efficiently.

 

www.bluevolt.com/features

 

 

BlueVolt's insight:

Take your business to a whole new level when you apply the Lean principle to your product knowledge training and more.

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5 Red Flags that Suggest You Should Invest in Blended Learning

5 Red Flags that Suggest You Should Invest in Blended Learning | BlueVolt | Scoop.it
BlueVolt's insight:

Blended learning, the marriage of in-person training and online training delivered via training management software, is an effective approach to people development. If your company's training programs are still solely composed of an in-person approach, look for these five indicators that you could benefit from changing your strategy. Check out https://www.bluevolt.com/blog/5-red-flags-suggest-you-should-invest-blended-learning to learn more!

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Break Down Language Barriers with an LMS

Break Down Language Barriers with an LMS | BlueVolt | Scoop.it
BlueVolt's insight:

Despite estimates that nearly 2 billion people will be studying English by 2020, non-native English speakers often struggle when it comes to corporate training and development programs. Here is how an LMS can help. Check out https://www.bluevolt.com/blog/break-down-language-barriers-lms to learn more.

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Why Certification is the Measuring Stick of Training

Why Certification is the Measuring Stick of Training | BlueVolt | Scoop.it
BlueVolt's insight:

In this latest blog post, learn why certification is a great measuring tool for evaluating training effectiveness. To learn more, visit https://www.bluevolt.com/blog/why-certification-measuring-stick-training today!

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5 Questions That Will Lead You to a Thriving Elearning Ecosystem

BlueVolt's insight:

With dozens of training management software packages available, it’s important to know the right questions to ask that will aid you in selecting a learning management system to promote a thriving ecosystem. Check out this site: https://www.bluevolt.com/node/565

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Educate, Get the Mind Share and Win with Channel Certification

Educate, Get the Mind Share and Win with Channel Certification | BlueVolt | Scoop.it
BlueVolt's insight:

Learn how a channel certification program can help train and motivate employees. To learn more, check out https://www.bluevolt.com/blog/educate-get-mind-share-and-win-channel-certification-0 today!

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News Flash: Better Training Leads to Happier Employees

News Flash: Better Training Leads to Happier Employees | BlueVolt | Scoop.it
BlueVolt's insight:
Ensure your new hires product knowledge, while providing them with an unparalleled level of training with an LMS. Learn more at https://www.bluevolt.com/learning-management-system.
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Pamper Trainees with the Full LMS Treatment

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Improve your trainees’ and veteran learners’ organizational skills and accessibility to knowledge with stress-free online training programs. To find out more, visit www.bluevolt.com/benefits.

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How eLearning Lets You be Home for the Holidays

How eLearning Lets You be Home for the Holidays | BlueVolt | Scoop.it
BlueVolt's insight:

Scheduling becomes difficult when the holiday season begins. Allow faster, effective and on-the-go training with mobile e-learning platforms like an LMS. Check out www.bluevolt.com/custom-services for more information.

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5 Ways Your Business Benefits from LMS

5 Ways Your Business Benefits from LMS | BlueVolt | Scoop.it
BlueVolt's insight:

A learning management system is a comprehensive, integrated software that supports the development, delivery, assessment, and administration of courses in traditional face-to-face, blended, or online. learning environments.

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Get Your Sales Team the Product Training They Need

A sales team composed of employees who know a great deal about what they are selling are able to more effectively recommend the right products and handle customer questions. But what if your sales team is lacking extensive product knowledge, and what does that mean as far as your team’s performance is concerned?

In order to maximize your sales, you need a training solution that makes it easy for your entire sales team to learn about your products. With an e-learning platform, you can:

Provide extended sales channels an easy way to learn about your products.Equip members of your internal sales team with a better understanding of your products so they can sell more.Easily track who has and hasn’t completed your product training

Extended Sales Channels

For manufacturers, delivering the right product knowledge can make a big difference in how well people down the channel sell products. An e-learning platform makes this easier by putting product training right at salespeople’s fingertips, so they can access it when and where they want. IDC-USA, a cooperative and BlueVolt customer, shared that their preferred suppliers experienced a 23% increase in sales in the first six months following the launch of their first online training module.

This reduces the need for face-to-face training by a sales or manufacturer’s rep. And with the reporting in the LMS, you’ll see who’s been trained and who hasn’t, giving your traveling reps a heads up and making their time more productive.

Internal Sales Teams

Businesses need a good way to grow their internal teams’ product knowledge and train them how to best sell products. When you use a learning management system to deliver product training, you’re ensuring everyone has the same (correct) information.

Western Extralite, an electrical distributor, made it easier for their employees to learn about the products they sell with a learning management system. "Instead of warehouse employees simply picking out the product, scanning it and not knowing anything about what they held in their hand, they can learn about them on the LMS,” said training manager Julie Biron, “If they know about the products they work with, the customer gets better service."

Investing in an e-learning program for your company gives your sales team instant access to current and relevant product knowledge and training. This allows your team members to learn on-the-go, at times that are convenient for them. More product training equals increased product sales. 

Easy Reporting

Reporting is a key element in the success of any business. An LMS helps companies know who is trained and who isn’t, which allows them to more closely focus their resources on training those who need the help. Firms can also compare sales data to training data and determine how training is impacting their sales.

Product knowledge training will help all salespeople do their jobs to the best of their ability. Giving them the information they need with a learning management system leads to more knowledgeable employees and extended sales channels.

 

www.bluevolt.com/benefits

BlueVolt's insight:

In order to maximize your sales, you need a training solution that makes it easy for your entire sales team to learn about your products.

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Research Shows Online Training Programs Improve Success

Research Shows Online Training Programs Improve Success | BlueVolt | Scoop.it
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HR development research has shown online training programs to be more effective than traditional training in the workplace.

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5 Ways Your Business Benefits from an LMS

5 Ways Your Business Benefits from an LMS | BlueVolt | Scoop.it
BlueVolt's insight:

A learning management system is a comprehensive, integrated software that supports the development, delivery, assessment, and administration of courses in traditional face-to-face, blended, or online. learning environments.

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