blended learning
9.5K views | +5 today
Follow
blended learning
Retours d'expériences en blended
Your new post is loading...
Your new post is loading...
Rescooped by michel verstrepen from Designing service
Scoop.it!

What will your Customer Experience look like in 2016?

What will your Customer Experience look like in 2016? | blended learning | Scoop.it

Via Eric_Determined / Eric Silverstein, Michael Allenberg, Fred Zimny
more...
Colin Taylor TRG's curator insight, December 22, 2015 7:25 AM

A good list of trends to watch for in 2016 #custserv #custexp #cctr

Amy Clark's curator insight, December 23, 2015 9:16 AM

Great insight!!

Andre Piazza's curator insight, December 26, 2015 3:21 PM

#CX advances into 2016

Rescooped by michel verstrepen from Curation, Social Business and Beyond
Scoop.it!

How the Science of Attention is Changing Work and Education

How the Science of Attention is Changing Work and Education | blended learning | Scoop.it

Fascinating review by Maria Popova, from Brainpickings on Cathy Davidson's, (Founder of Duke University’s Center for Cognitive Neuroscience) new book "Now You See It".

 

Intro:

 

How the Brain Science of Attention Will Transform the Way We Live, Work, and Learn — a fascinating meditation on how “attention blindness,” the peculiar phenomenon illustrated by Harvard’s famous invisible gorilla experiment, has produced one of our culture’s greatest disconnects, the inability to reconcile the remarkable changes induced by the digital age with the conventions of yesteryear’s schools and workplaces.

 

 "As long as we focus on the object we know, we will miss the new one we need to see. The process of unlearning in order to relearn demands a new concept of knowledge not as thing but as a process, not as a noun but as a verb.” ~ Cathy Davidson

 

http://www.brainpickings.org/index.php/2011/08/19/now-you-see-it-cathy-davidson/

 


Via janlgordon
more...
No comment yet.