Marketers are all over big data - but are they looking to big data at the expense of true insights and missing the heartbeat of their customers?
Via janlgordon, Robin Good
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Marketers are all over big data - but are they looking to big data at the expense of true insights and missing the heartbeat of their customers? Via janlgordon, Robin Good
'Timothy Leyfer's insight:
I think this question gets to the core of why we curate content.
Just as Robin suggest, it is time we feel the hertbeat of our customers and put some real thought behind the information we curate for them.
Thanks so much Robin for giving us the right question to begin
Timothy Leyfer... Delete the scoop?
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Same can be said for learning as well, we track a lot in LMS's but are we measuring what matters? Have we defined, and agreed upon, the metrics that will help the business and the performance of the community we serve?