The future is easy to predict because it hasn’t arrived. However we can see emerging trends and probable outcomes based on analysis, predictive modeling and market trends. Only one thing can be certain about the future: it will be different than today.
What will be different and what will influence the changes? Lets look at what others are saying.
Brian Solis just released his book “What’s The Future of Business” which was recently reviewed by Forbes contributor Rawn Shah who writes: It is an interesting format heavily peppered with artwork by Hugh MacLeod (@gapingvoid) and full page of slogans and quotes; I might have even mistaken it for a coffee table book because of its shape. But, there is no mistaking the heavy detail of business topics focused on the changing customer experience, social commerce, and the evolving relationship with the customer.