Many large organizations have too little capacity for external sensing, strategic reflection, and business transformation. As a recent WalMart staff proposal stated "We have cut costs too far, stores are understaffed, and ...
Via David Hain
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Rescooped by AlGonzalezinfo from Business change onto #BetterLeadership |
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Via David Hain
AlGonzalezinfo's insight:
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Out of the corner of your eye, you see your boss round the corner. Immediately your stomach tightens and shoulders hunch. You wait with your eyes glued to your monitor as she walks briskly towards you, knowing she's going to have something to say about the status report you submitted last night. You had made a small mistake and were planning on fixing it first thing this morning. It's nothing catastrophic, but experience has taught you that has no bearing on anything. Your boss walks up behind you, and before you can say a forced "good morning," she slams the report on the table hard enough to make your colleagues turn around and look
AlGonzalezinfo's insight:
80% of workplace bullying happens between managers and their staff.
Have you been bullied at work?
If you have, have you tried to provide feedback?
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Not only on the executive levvel, but also in operations. Imperative for service designers and service managers