Many large organizations have too little capacity for external sensing, strategic reflection, and business transformation. As a recent WalMart staff proposal stated "We have cut costs too far, stores are understaffed, and ...
Via David Hain
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Rescooped by AlGonzalezinfo from Business change onto #BetterLeadership |
Many large organizations have too little capacity for external sensing, strategic reflection, and business transformation. As a recent WalMart staff proposal stated "We have cut costs too far, stores are understaffed, and ...
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"Publicly stating core values and beliefs requires courage because that declaration creates an expectation of specific behavior. Following through with that behavior over time requires commitment. However, if groups or individuals do not examine their values and work to achieve alignment, agreement and acceptance, they have no clear direction. A values statement is a means to that end."
"Developing a values statement is relatively easy; living those values is not." Via Ariana Amorim Delete the scoop?
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Not only on the executive levvel, but also in operations. Imperative for service designers and service managers