Leaders need to put their money where their mouth is and get HR to do its real job: elevating employee management to the same level of professionalism and integrity as financial management. Since people are the whole game, what could be more important?
Finding Benefits in SMB Loyalty ProgramsBusiness 2 CommunityRetaining customers is an important part of business growth; it is up to seven times more costly to gain a new customer than it is to retain one.
Alex Moyle's insight:
Great info graphic on customer loyalty and impact on profitability
The recruitment agency business model is grotesquely dysfunctional. It is broken. Yes. It. Is. Certainly for permanent recruitment. We are just so used to it, have it so imbued in our psyche, that we don’t appreciated how farcical and damaging it is.
Alex Moyle's insight:
Greg makes some good points. The way forward starts with agencies proving they have the ability to build a business relationship and serve the client's interests rather than their own.
Are you as happy as you wish you were today? If not, try saying a few of these simple, inspiring things to other people. They won't just improve your mood; they'll trigger positive reactions that will legitimately make you feel happier, too.
As PR professionals working in an agency we should thrive in establishing solid relationships, not just with the media, but especially... (RT @MaraCarpencu: What are the 7 rules of highly effective client relationships?
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