There are a handful of standout customer service accounts on Twitter that seem to have the secret formula for delighting their customers, and we've distilled their strategies down to five secrets for you to learn from.
‘Tis almost the season for holiday hustle and bustle, yet even in a hectic business environment, exceptional customer service is possible. Here are our Top 10 customer service blog posts to get your organization primed for the busy holiday rush.
If you know what you’re doing social media can be a very easy and cost-effective way of improving your customer service, particularly for small businesses. As you grow your business, you need to ensure that you are developing a loyal customer base.
Robertson Cooper: Business psychology company founded by Cary Cooper and Ivan Robertson, based Manchester and London, offering well-being, stress, employee engagement and resilience, leadership development and talent management consultancy and tools.
Customer service isn't dead … yet. Not happy with a product? Not everyone will keep you on hold indefinitely. And some will even answer your email within the hour. Others still have a lot to learn when it comes to keeping their customers happy.
Forbes Outstanding Customer Service In Social Media Forbes Being direct marketers, they tracked everything and learned that over time, people who had returned a personalized gift tended to become “best customers.” Let me know how your social media...
You've heard it time and time again—customer service is a very hands-on part of a business, and if you rely too much on technology, you're driving away customers. This can certainly be true at times, but not all the time.
Sharing your scoops to your social media accounts is a must to distribute your curated content. Not only will it drive traffic and leads through your content, but it will help show your expertise with your followers.
How to integrate my topics' content to my website?
Integrating your curated content to your website or blog will allow you to increase your website visitors’ engagement, boost SEO and acquire new visitors. By redirecting your social media traffic to your website, Scoop.it will also help you generate more qualified traffic and leads from your curation work.
Distributing your curated content through a newsletter is a great way to nurture and engage your email subscribers will developing your traffic and visibility.
Creating engaging newsletters with your curated content is really easy.